Due to my disabilities I have been using 3 gal bottles and a hand pump, but then a heart attack,…read moremonths of invasive tests, two pacemaker surgeries I need to get a water service. I know Crystal is the best because I had worked for a water testing company.
Despite being on a veterans disability pension, I believed this was worth the price. IT WAS MUCH MORE THAN THAT.
I never thought to ask if they had bottom loading, because had only seen those in offices so I asked for a top loading with hot water.
Further, I use a gas stove, 90% of my usage is boiling water for tea or my French coffee press, so if I'm exhausted I have to go without.
When I had to try and lift a five gal bottle, I couldn't even lift it three inches so I called my Crystal tech Greg, he said normally if you get a machine, that's it; however he said he would do What he could and talk to the boss.
Wonderfully, they made an exception for my medical issues.
This has changed my life for the better.
I no longer have to fill 3, 3g jugs and carry, or use a hand pump.
I can have coffee and tea on a moment's notice. I now I have my chamomile every night. I haven't had to fill my gas for five months, still have some, before it was 24.00 every two months.
I love this company, my delivery tech Greg, I loved the water, convenience and ease of use.
With so many greedy, UNETHICAL companies out there, I was happily surprised with the professional, compassionate staff, the quality of both water and machine and the awesome ethics and integrity this company has.
I fully believe when excellence is experienced, it should be acknowledged!
So, Thank you Crystal, for your curtesy, compassion, quality, excellence in service and integrity! That's what America Stands for!
Sgt. Dawn Cline
USAF Veteran, American, Human being.