So far so good. Answered the phone was reliable on the first delivery…read more They have been on point with delivering on a timely manner. All the delivery men have been friendly and courteous. I definitely recommend!

Communicates well..office staff and delivery pleasant.. love the cooler that has steaming hot…read morewater too.

I would like to express my sincere gratitude to Alpine Perfect Water Technologies, as well as to…read moreVlad, Dany, and the installation technicians, for their outstanding service and for selecting the optimal combination of professional water purification systems for my home. They installed an under-sink drinking water system as well as a whole-house system. Vlad performed a detailed chemical analysis of the tap water and clearly demonstrated how alarming its condition was. After the installation, he repeated all the tests, and I am extremely satisfied with the results -- all indicators now show ideal values. From now on, there will be no chlorine, PFAS, or other compounds dangerous to health in my home!

Pricey but worth it! We put in a whole house water system and a water filter. The customer service…read morewas great.

Decent Costco location, definitely the one i frequent most since its closest to my house. Overall…read moreprefer this store layout over the one on sample (it just makes more sense IMO), although I find the one on sample carries some products than this one ... giving a bit more options when it comes to variety. They've updated the gas station lines so its now less likely to b backed up all the way to state road 84 which is a plus. My main frustration is the parking.. it can get crazy during the busy hours ... so getting in and out can take extended time... I think if they are looking to update anything... the parking lot layout and size should be the next phase. Other than that the staff is friendly and helpful.

I like this location. It can get busy but workers tried to keep the lines going. Workers are very…read morenice and polite too! This location is clean and neat. Can't beat their prices for the quality of food that you get. The only reason I'm giving it 4 stars is because parking is a nightmare. I have specific days and times that I go in order to get a spot without fearing someone will hit my car. Aside from that, this is great store!

Visiting a business in Boca Raton, I kindly informed this driver that he should not be blocking…read morethat disabled spot. He just shrugged his shoulders and walked away.

Are you wondering why this company only has ONE star reviews?…read more It's because they are garbage.... The service they provide is garbage, their customer service is garbage and they are incapable of delivering by the schedule. I'm not sure why they even bother...

Beautiful presentation fresh clean tasty water! Gorgeous glass reusable bottles and dispensers…read more Five big

They delivered water without dispenser 2 weeks later tell me dispenser we ordered for over $300is…read moredelayed. The message "it's a few more weeks" ????? Then they deliver a temp dispenser to the billing address 3 hours away. They have the worst customer service. Could have kept my business with an apology and a credit. It's not worth the aggravation.

Ordered a few cases of Ty Nant water (this was one of the few places that carry this brand…read morelocally). Water was delivered the next day, the delivery man was super friendly and helpful in bringing in and setting down the cases inside my home. Will definitely order from them again. Very positive experience!

Rude customer service. Only received half of my order. It's been 2 months, and they won't ship my…read moreother half. These people are the worst kind of company. They blatantly ignore you, and give you the run around. I still continue to ask nicely, but now I'm chalking it up. I lost $120. :(

Abysmal customer service…read more I paid $149 in Feb. 2020 for a year's worth of water delivery. I have six months remaining on my order and decided to take the loss of $75 rather than speak with Michelle from Pure Health again. I did not receive a scheduled delivery from Pure Health on Aug. 5th, 2020. The woman I spoke with at the company, Michelle, treated me with the utmost disrespect. Since the pandemic, all deliveries at my building are received by front desk security, and the staff member on duty calls residents to inform them of deliveries received. All packages are recorded into a tracking system on the computer. In May, I didn't receive a scheduled delivery from Pure Health. When I called the company, Michelle said the water was delivered, but the front desk had no record of it. The company re-delivered the water, I received it the second time, and the issue was resolved. On Aug. 5th, I again didn't receive a scheduled delivery. I called Pure Health on the 6th. Michelle told me the water was delivered and she would not deliver it again, since this was the second time this had happened. However, she could not provide me with a time of delivery or any written or visual evidence of the delivered product. I then called front desk security. The staff member said they had no record of the delivery and directed me to the Operation Manager at my building, who was then tasked with watching camera footage for that entire day, since I could not provide him with a time of delivery or even a delivery window. He responded via email that he reviewed footage from the 5th, spoke with the staff on duty, and determined that the building did not receive any large packages that day. A large cardboard box of water would not pass unnoticed so easily. On the 13th, before receiving the OM's email, I called Pure Health and asked Michelle to send future deliveries to a friend's nearby home address with a ring doorbell to avoid a repeat of the situation. She denied my request and said she would not deliver any more water to me AT ALL until she figured out what happened to the delivery on the 5th, even though I paid for a year's worth of the product. She also informed me that she did a "test" on the 7th: she had a driver deliver another box of water to my building, unbeknownst to me. I did not get a call from front desk security about a water delivery on the 7th and had no idea this was even happening, as Michelle said on the 6th she would NOT deliver any more water to me for August. And now, she's holding me accountable for the cost of this delivery and even the gas the driver used. She also never followed up with me re: this "test" to see if I received the water. I only found out about it after calling her. Her actions were unprofessional & unethical. She even suggested I stole the water--I most definitely did not. I'm simply trying to get a product I already paid for. I receive many packages at my building, and Pure Health's is the only one I've ever had trouble receiving. Michelle was extraordinarily rude to me over the phone, speaking over me during the entire call. I could barely get a word in edgewise. I called Michelle one more time on the 26th to inform her about the OM's email. She dismissed it, saying she must speak with him directly. I gave her the building's main office number, so she called it while I was on the phone, but the OM was unavailable. At this point, speaking with Michelle has become detrimental to my emotional and physical health. On the 28th, Michelle called me without identifying herself or the man to whom she was already speaking--I found out only upon my asking that she was talking to a front desk security person from another condo in my complex, not the OM. I listened to her spin a narrative to this man, trying to get him to agree that I stole the water. Not once did she focus on facts or what happened with the alleged delivery on the 5th. She also told him that after she performed her "test," she called me back to follow up, but that's a bold-faced lie. Pure Health's record-keeping is inexcusably poor, and my experience with Michelle bordered on verbal and emotional harassment.

I changed review from one star to 5. A very nice and knowledgeable sales rep called me a few days…read morelater and explained every that was going on in the company. I prefer to be able to drink pure health water so I was happy to be a customer again. No issues at all since this nice gentleman contacted me. Terrible customer service. Water delivery person always good and water is ok. In the past month the ordering process has become a nightmare. No one answered phone for days. No one returned messages left on recording when I was able to get a recording. This was during business hours. When I did finally reach someone they handled their service rather unprofessional.

I have been using this water delivery service since March 2020 when covid started & I haven't been…read morelet down yet. I have my water delivered on a monthly basis and every delivery has been made on time. The drivers are personable and give out samples of new products on occasion, which is a nice touch. I have a standard recurring order but I have the option to change it, or even skip a month, I do everything online and it couldn't be any easier. Calling customer service is fine too, but I do it online to avoid the wait. Hurricane season is quickly approaching and I am grateful I don't have to worry about running out to get water. One less thing to worry about works for me, because I have enough things on my plate. I love that they send you delivery reminders by text, that way if you need to make a change there is still time to do so. Billing is up to you; they can keep your card on file or send you an invoice. I like that they run my card after the delivery has been made. Tips are optional and can be made in person or online. I recommend Ready Refresh if you are looking for a delivery service. They sell cases or water coolers along with many other products. Check out their website for further information.

I have NOTHING GOOD to say about this company. The only reason they've had my business for almost 4…read moreyears is because they have a monopoly in my area and they know it. Price gouging comes to mind. They raise their fees every 2-3 months and their customer service stinks. I have NEVER missed a monthly payment. Last month, I inadvertently missed .93 cents when I paid online. 93 CENTS. This month, there is a $20. late fee on my bill for my .93 cent oversight. I immediately contacted them when i saw that - TOTAL WASTE OF MY TIME. Talk about BAD BUSINESS. I am/was an excellent customer, despite their lousy service. In a year, they have been on time with delivery just TWO TIMES. All the other deliveries are late - not just a day or two, but a WEEK or TWO LATE. I have cases of water delivered because I physically can't carry cases from my car to my 2nd floor apartment. But when they're late, I am forced to buy from the store and carry 6 bottles at a time to my home. HORRIBLE SERVICE. GOOD LUCK.