Efficient, as usual! Very reliable & informative. Our "go to" company for any plumbing issues. Ha,…read moretruly Rock Steady!

I hired Rock Steady Plumbing to install a Navien tankless water heater on August 10, 2026, at a…read morecost of approximately $6,900. At that price, I expected a professional installation that was completed correctly. Unfortunately, that was not my experience. After the installation, I discovered significant deficiencies that required correction. The tankless water heater had been powered using an extension cord running across attic floor, rather than a permanent electrical connection, and the condensate line had been routed underneath the house, where it was draining into the crawl space rather than being properly terminated outside. I contacted Rock Steady and gave them the opportunity to correct the issues themselves. When the necessary corrections were not completed in a timely manner, I ultimately had to hire another licensed plumber and an electrician to complete and correct the work. The electrician corrected the electrical connection. The second plumbing company rerouted the condensate line from underneath the house and properly terminated it outside. Their invoice specifically documented that they had to plumb the condensate line from where the prior plumber had left it under the house and terminate it outside. To Rock Steady's credit, after I submitted the invoices for this corrective work, they reimbursed me in full for both the plumbing and electrical expenses. I believe that is important to include. However, reimbursement does not change the quality of the original installation or the considerable amount of time and effort required on my part to get the situation resolved. The original installation occurred on August 10, and I did not receive final reimbursement until September 17--more than five weeks later. During that time, I had to identify and document the problems, communicate repeatedly with Rock Steady, arrange for other licensed professionals to evaluate and correct the installation, pay those expenses myself, and then seek reimbursement. I paid approximately $6,900--a premium price for a professional tankless water heater installation. Instead, portions of the installation were substandard and ultimately had to be corrected by other professionals. I appreciate that Rock Steady ultimately reimbursed me for those corrective expenses. But for a $6,900 professional installation, I expected the work to be done correctly the first time. It wasn't.

Highly recommend 805 Pure Water. They are responsive to emails and calls and provide a great…read moreservice and product. John and Sarah were the only company that gave me pricing up front. There were no hidden costs and you knew exactly what product you were getting. Our installation went smoothly and took two days due to the uniqueness of where our drain was. Otherwise they were professional from start to finish. If you are in the market for a softener and whole house water filter give them a call you will not be disappointed.

Very professional and helpful. Did a great job with fixing…read moremy water softener. Explained everything very clearly. I like dealing with companies that do what they say.

Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

Evan (tech) has taught me way more about soft water systems than I have ever wanted to learn…read more For that, I am thankful. I am also thankful for honesty, promptness and fair service. Thanks again to Evan and the rest of staff. Be patient people, they are busy, they will call you back.

Learned a disappointing, but valuable lesson about Davis Water Conditioning today. They will not…read morestandby their long-term and loyal customers. We tried to arrange a maintenance appointment for our two RO systems today, but Davis declined to service the units. Davis originally installed the units and has been servicing them since they were installed. Today we were informed they no longer service 'those' units. The RO systems have been working flawlessly but it's clear that Davis wants to coerce us into buying new units. This is nothing short of a scam. When asked if they could refer us to another service company, I was told to Google it

John was very honest with us about the water softner was hot the problem it has to be the drain…read morepipes leaking somewhere. Recommended to look at the drains under the house.

Service was excellent, very knowledgeable ,went out of his way to accommodate me. Also he checked…read moremy halo system, which needed resetting. I would definitely recommend Generation H2O .

I reached out to them to have an old water softener potentially serviced or replaced. Mike and…read moreWill came out that same week. They were able to service the unit and explain everything about how they work. The pricing was very fair and they left with the unit working perfectly. I ended up asking them back for a new reverse osmosis system in the kitchen. They came back again and took care of it quickly and professionally. I now have excellent water, gained a bit of education on how they work, and all of this done within a week of my first call. I would recommend them to everyone wholeheartedly.

Great service for years. Called today for yearly service and was advised they are not taking…read moreservice call and are trying to sell the business so Wayne can retire. Sorry to see him go.

Trent overhauled our entire ranch house and guest house water system, and we now have the most…read moresparkling, delicious water ever! It's the most beautiful color and completely odorless, a far cry from what it was before we found Trent. We always receive outstanding service with a smile from Trent and Unlimited Water Systems. Wish we had found them sooner, but will use only them from now on. Best water system care & customer service on the Central Coast!

We had originally planned to install a water softener from the local hardware store until we met…read morewith Water Unlimited. Trent from Water Unlimited brought an outstanding level of customer service without the sales pressure. Trent was very accommodating to our odd schedules and met with us several times to go over the plan and complete the installation. Even after installation was complete, Trent was prompt to respond to any questions we had and make sure everything was working properly. Our hard water is gone and our drinking water tastes great. I would recommend Water Unlimited.

Changed the water system in our home from a company that we had been with for over 20 years. We…read morefound five cities, water systems company to be professional, cordial, caring and very knowledgeable about their system. They came out promptly and explained all options that would serve our needs. We could tell the quality of our water immediately after installation. Highly recommend this company for your water purification needs without hesitation. We were overpaying for our service from the prior company with less than satisfactory service after they changed owners in Morro Bay.

Excellent Friendly Service…read more.... Pros: Did a thorough job. Gave good explanations. Reasonable price. Friendly guy. Cons: None! We moved into our newly constructed house in May 2018 which included a reverse osmosis system under the kitchen sink. A few months later, Five Cities Water contacted us about maintaining the equipment and that started a 5 year relationship which continues to this day. Basically, a technician flushes the system, replaces any worn parts and ensures there are no leaks. The usual cost is about $200, although it was $307 in November 2023 because a major piece of equipment gets replaced every 5 years. Aaron provided the service this year and did a fine job. He was: - Flexible with the calendar - Arrived on time - Explained what he needed to do before doing it - Charged a fair price (from what I can tell) In previous years, there were no leaks after the annual visit. This time, a slow drip continued for a few hours so I called Five Cities and spoke to Chris who contacted Aaron. He drove over, quickly saw one of the O-Rings was faulty (a factory issue) and replaced it. Everything was fixed in around 5 minutes. And the next day.....Chris called to make sure we had no leaks and things were fine. We plan to keep using Five Cities Water as long as we own the house.

Absolutely amazing delicious tasting clean RO purified water! Highly recommended…read more Everyone that I have encountered working has been super friendly and polite. I like that you can see the actual water filtration system. Peace of mind to know that you're actually getting filtered water. 70 cents for a gallon of RO in 2025 Super convenient location with loading area. Free samples while you fill!

Lalo, the owner is top notch. Friendly, helpful, makes refilling my 5 gallon jugs less of a chore…read moreand more of a social visit. Been going to this place for over 10yrs now, my go to place.