I approached the counter & said, "I'm here to check in." Kimberly said, "You must be Scott." And in…read morea minute or two I had my key in hand. That's how check-ins should be done. Kimberly was excellent! The hotel is very nice as well. Loved it. Highly recommend.

IF I could give this place a ZERO I would !! This location…read morewas not only unprofessional, but deeply discriminatory. I arrived with a confirmed reservation paid for through CRS Housing, yet from the moment I walked in, I was treated differently than the white guests checking in before me. The front desk employee greeted them warmly, but when it was my turn, her entire demeanor changed -- no greeting, no courtesy, just immediate hostility. The difference in treatment was obvious, and it set the tone for what became a clear case of racial profiling. She repeatedly insisted my card was "declining," even though the incidentals had already been charged. I attempted to show her the transaction on my account, and she refused to look, raised her voice, and became confrontational. When I asked for the manager's contact information, she slammed his business card on the counter instead of handing it to me respectfully. Instead of resolving the issue, she escalated the situation by calling the police on me -- a paying guest -- simply for asking for clarification and proper service. I was then banned from the property based on false accusations, including claims that I threatened her. These accusations were completely untrue. My 17‑year‑old, who never even stepped out of the car, was also falsely mentioned in her story. When I attempted to speak with the manager, he repeatedly cut me off and hung up on me instead of listening. The entire situation was mishandled, disrespectful, and rooted in bias. No guest should ever be treated this way, especially when they have done nothing wrong. I will not be returning to this location, and I strongly urge corporate to investigate the conduct of the staff involved.

So the reason for the score, this hotel was booked on March 31st for an event that was going on at…read moreGraves Mountain between the 16th, the Thursday, April 16th through the 20th. We were checking in at 3 o'clock. Upon arrival, we noticed that the place was filthy, smelled like mold, had a musty odor. Upon inspection, there was everything that was metal was rusted. There was dirt stains on everything, walls, ironing board, comforter, shower, you name it. It was probably the most disgusting place I've ever stayed in. I started taking pictures because I was waiting for this survey to come in so I can show you what we unfortunately had to stay in for four nights because everything was booked where we were staying because of the event that was going on at Graves Mountain. So there was nowhere for us to go. The only thing that was left at the hotel, I believe, was one smoking room and my girlfriend is highly allergic to cigarette smoke. So there were no options. I had killed one roach that I took a picture of and I have all these pictures of the way the room looked for your viewing. We saw other roaches while we were sleeping at night and just tried to ignore it and get whatever rest we possibly could. I have not gone on Google to make a review of this hotel, hoping that you will do the right thing when you see these pictures and read the experience, the horrific, horrible experience we had. And there was nothing we could do. The only thing we could do was possibly sleep in the car. I never imagined that me and my girlfriend would have to deal with this. And yeah, it was that bad, as you'll be able to see in these photographs.

Checked in tired from traveling to realize the toilet doesn't work . I came to the front desk and…read moreshe tried handing me tools to go and fix the toilet saying she trying to help me .so I guess I'll be on the couch in the lobby all night

This is such a find in little Elberton. An historic building with a rich history and serious…read moremodernization inside. The staff was friendly at check in and really took care of all the extended family visiting for a funeral. The lobby is bright and welcoming, the bar and restaurant was neatly kept and open, and the rooms were surprisingly spacious and updated. I've been to big brand hotels that weren't as updated! The menu and quality of food was exceptional! From a home cooked hot breakfast to the varied dinner menu. Everything that was available was delicious! My only complaint is that the serving staff in the diner, with one shining and amazing exception, didn't seem to be happy doing what they do and were either uninterested in serving us or unaware of what was on their menu. I wish I could recall her name, but my inlaws basically adopted her by the end of our first night there.

The Quarry Restaurant and Bar inside the Samuel Elbert Hotel on town square is a lovely open eatery…read morewith high ceilings and large windows, as well as an outside dining area. Although the menu is not extensive, there's enough variety to please most. Service was polite and friendly, garden salad was large and fresh, Philly cheese steak sandwich was hot and with mixed peppers...then there was the mixed fruit side...mushy strawberries, brown-edged grapes, blueberries that had seen better days...just no. Overall, very nice, need to address the fruit but otherwise a very good experience. Will return when in town. I'm

I hate to hear that they have closed! They were so accommodating and it was a great space.read more

Great space! The Fitzpatrick opened their doors to me during my walk across America. I love the…read morevibe of the room, the atmosphere, and the bed is super comfy. The coffee spot next door is also fantastic. I got the honey drink, and having that and the room after a long day was so nice. 10/10.

What a gem! This place is beautiful. My wife booked it and I had no idea what to expect. We pulled…read moreup to the address on my GPS and I said there is no way this is where we are staying. I thought it was a museum, which it kind of is. Our room was on the ground floor behind the main mansion. We arrived in the evening so they left us information on how to get into our room. The room was big and stunning. I loved the wood floors and everything inside the room. Everything was spotless. The beds were two queens and they were very comfortable. In the morning we went to the mansion for breakfast. The hosts were extremely friendly and made us feel at home while they cooked us some fresh eggs. The price was very reasonable and this was way better than staying at a hotel, it just was way more relaxing. I highly recommend the Lookaway Inn!

Recently stayed at the Lookaway Inn during a brief, two night stay in Augusta…read more The Inn itself is historical and beautiful. There's the main house (which I honestly don't know if there are guest rooms in the main house, but I would think so) and then there are additional rooms around the back. I stayed in one of the rooms out back. The room was on the ground floor and was spacious and beautifully appointed in period appropriate furnishings. The bathroom was also spacious and and a big and deep jetted tub, which was an unexpected bonus. The room was clean and quiet and the bed was comfortable. The inn is conveniently located to eateries etc. For my solo traveling girlies: + I don't believe the Inn is staffed all night. I was checking in around 5:30pm and the Innkeeper texted me to let me know they had a meeting and wouldn't be there upon arrival. They sent me instructions for how to do a self-check in and gain access to my room. My car was the only car in the parking lot all night. I didn't see anyone else--I believe I was the only one at the inn that night. + My room was accessed from the outside (ie: my room didn't lead to a hallway--it lead to the outdoors). And, there were two doors to access the room (both leading outside). They both did have deadbolts and one had a door chain at the top, +Parking is on site, well lit, and close to entrances +The inn appears to be in a nice area of town I don't know that I'd stay here solo again but would 100% stay with my partner.

The Wilcox has exceptional fresh food, a reasonably priced and robust wine list, and very good…read morecocktails. And on Thursday nights jazz music! Highly recommended!

This is absolutely one of the finest hotels I have ever stayed at. The turn down service is fresh…read morecookies, fruit infused ice water and classical music on the tv. They are absolutely spectacular.

The service was incredible. understanding that the heat was a concern, Stevi and Ben assured my…read moreluggage was secure while I had to go to work after checking out. That kindness was so appreciated. Everyone was so kind and room was quiet and peaceful. I recommend this hotel and would stay again.

I picked this location after been scheduled to travel to a nearby town for work. And this was a…read morehotel rated hotel. So I thought why not. I must say overall my experience here was positive but could have been better. The front desk staff was outstanding. They were courteous and accommodating. Gave a lot of helpful tips of navigating the city and good places to eat. I even had an accident while checking out and the front desk staff jumped into action to help be gather all my things that scatter all over the lobby. Let's start with the location of the Home2. It's centrally located to lots of restaurants and shopping and about a 10-15 minute drive to Augustus depend on where you are going. There is a lot of construction in the area and a hotel being built right next door do there is a lot of heavy machinery present but I was nuanced by any of the noise so that's a plus. The room was spacious and modern and semi clean. And I only say semi because the shower wasn't really that clean. There was some leftover hair in the shower from a previous guest. I did not love that at all. But luckily I only trust my cleaning and travel with cleaning supplies. The bed was hard, like park bench. LAWDDD if these hotel chains don't believe we care about the comfort of our beds, they are WRONGGG. I couldn't get comfortable to save my life and I was there for 4 whole days. The AC unit was spotty i.e. worked when it damn well pleased and I wasn't going to tell it anything different but it wasn't the quietest thing when it did decide to work. And you can hear the people walking above you, similar to living in apartment and you hear your neighbors walking about all day and night. I loved the tiny kitchen it was so cute. That area was spotless. Parking lot is too small for such a large hotel. And they have a large number of guest due to the heavy construction in the area.

Best and only B&B in Columbia County…read more If you plan on attending the Laural and Hardy festival in October, you will want to stay here. Book early because they fill up fast. If you don't want to spend the night, at least eat at the restraunt. There is a good variety and it has always been good when I go there.

Beautiful historic building, family run B&B very clean. Wonderful personal service staff, very…read morepolite. The Philly Cheese Steak with tater tots was delicious and budget friendly.

The staff and the view make this hotel! It's my second time here, and each time I am impressed with…read morethe staff! They go above and beyond the usual Ritz training. This year the few standouts were Marc at Amore Del Lago for the after-hours s'mores hook-up and Euvon (Amore Del Lago and the Speakeasy, she had a long shift! ) for walking me ALL over the hotel when I was lost. The view is stunning and the food is high quality. The rooms are nice, but could use a few more elegant touches, though that may seem out of all place with the camp-like atmosphere. I didn't take many pictures, but will repurpose the few I took for other reasons.

Enjoyed a lovely stay at the Ritz Carlton Lake Oconee Resort. The rooms were very comfortable and…read morewell designed. Plenty of space. So many activities for kids and adults alike indoor and outdoor. Also great golf and physical activities. Daily classes and programs at the gym which was also great. This resort is awesome for R&R, a couples retreat, a work retreat, dinner and hangout if you're in the area(reservations required), and weddings(Carrie Underwood got married here). The only thing not thrilling here is the food, a few bright spots but nothing really stood out besides the sea bass at Amore restaurant. Linger Longer was just ok. Service was top notch! Shout out to Ashton for taking all my things around the property from valet.