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    The Samuel Elbert Hotel

    4.0 (10 reviews)
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    We checked into a beautiful hotel this past weekend. Our problems started with the check in clerk.(she was as cold as a popsicle). She was not what we expected as a welcoming clerk. We opened the door to our room, and it was extremely hot.( There was a fan near the entrance). We called down and talked to the unfriendly clerk to let her know that the air was not working. We asked if there was a maintenance person who could come up to check it out. She said, no there was not a maintenance person working. We asked for a manager, and she told us the manager does not work on the weekend. After trying to get the air to work, we asked for another room. Again, she said no, there was not another available room. She instructed us to go to the 3rd floor to get ice from the machine and put it in the bucket behind the fan. We did that, but with the high temperature outside and inside our room, that didn't really help. We called back and asked for suggestions and was told we can leave and go stay elsewhere. It was late evening and not many places in this small town, so we really didn't much choice, other than stay there. The clerk suggested that we leave our room door open to get air from the hallway (UNACCEPTABLE) After checking out the next morning, we asked again for a manager to call us concerning this issue. The manager still has not returned our phone call. The temperature was 88 degrees in our room.

    Lobby
    Connie O.

    I've been to a lot of fine hotels but I have to say that this one rivals them all. Such a wonderful little town. Georgia guidestones down the road...how awesome is that? Nice downtown shops that unfortunately we were unable to visit due to it being Sunday.... first class accommodations. If you're close to this area...STOP...you will not regret it.

    around town in the Big "E"
    Teedie M.

    Outstanding renovation of a lovely structure I grew up with over 50 years ago! 27 clean, well furbished & comfortably furnished rooms, some with compelling views of the town "square" with fountain etc. Staff is extremely helpful and noise level is low, except in the dining room on Homecoming night. We loved our stay and if the creeks don't rise, hope to return for another reunion ‼

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    Review Highlights - The Samuel Elbert Hotel

    Right on the town square with walking trails through the town within steps of the hotel.

    Mentioned in 4 reviews

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    Hampton Inn Hartwell - Guest room amenity

    Hampton Inn Hartwell

    (4 reviews)

    2/12/26 - party of one This Hampton Inn is the closest hotel…read moreto our worksite and there aren't a lot of choices in Hartwell. A coworker suggested I stay at another hotel about an hour away, based on his stays in the past. The lady who checked me in was nice and friendly. My room looked nice at first glance. The underside of the toilet seat and its base were not clean. Mildew in the shower and along the bathroom floor. It was late and the hotel was full so I wasn't offered options of another room. There was no hot water in the shower the next morning. I waited about 20 minutes and still no hot water. Waited some more but had to endure a really cold shower on a very cold day. I mentioned the lack of hot water to the front desk clerk who said there is only one hot water heater and it always runs out when the hotel is full. I suggested the hotel upgrade the current equipment or get an additional one. The clerk just shrugged her shoulders as if it would never happen. Since I was running late, I picked up the grab & go breakfast bag. Another big disappointment as the banana was brown and the bagel was past its expiration date. Another fail! Next time I will listen to my coworker and stay in another town. I suggest avoiding this hotel until they get their hot water situation fixed.

    Booked a room for family here because they had pets. Manager put them in the room where ALL…read morevisitors with pets stay, then grossly over charged them for accidents that never happened. We have always sent family to this hotel, however due to their dishonesty in this situation, we won't be recommending them again.

    Hampton Inn Thomson - Typical Hampton Inn breakfast.

    Hampton Inn Thomson

    (25 reviews)

    $$

    This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

    Seems nicer than other in the area, but not worth the price…read more Loved the location and staff seemed super nice at check in. Bed was super comfy and big. Pool area was closed all weekend, even though when booking it said was open and that was a big reason we booked this hotel. There looked like mold on the shower head and on the tub. There was used plastic spoon, fork, and knife in a side table. The vent above the toilet was very dusty, not sure if cleaned. There was a chip in the side table. And the WiFi was where you have to go to a separate page to log in on your phone and you are unable to use any systems you bring in the WiFi. Tried to ask to pay for a soda and front desk said it was for higher members. Tried to use the vending machine instead and it was out of order. The shower bar for the curtain was off a little. Check out was at 12 and they called around 11 and 11:45 to remind you it was at 12. Do not disturb was on door at check out and around 11:30 we had a knock on the door from housekeeping. Felt a big pushy to leave before check out time. Breakfast was not mine or my husbands favorite. We ended up not eating much and going somewhere else to eat. They didn't refill the milk the first day when we came down and the second day the milk was a little warm. Ac in the room did not go down to the temp it said and no matter how many times I pressed it sometimes it would not go up or down in temperature setting. Edit to add photos

    The Samuel Elbert Hotel - hotels - Updated May 2026

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