storage unit theft occurring with no force entry Florida and Nationwide and Insurers of Storage…read moreFacilities are not paying claims Beware of these organized internal Storage Unit Thieves that break in steal your boxes and items to sell for profit while tenants are paying them for the Use of their space and the insurance they provide in which tenants also pay for, which provides NO Protection for the engineered /organized no force entry break-ins of the storage units with cameras and security codes BEWARE of these Jokers Shurgard/Safeguard and their collaborative insurer and Please don't believe the inflated reviews which are designed by the company's IT Dept in Atlanta, Jokers

Great experience. Jackie goes above & beyond to make sure you are well taken care of.read more

BEWARE GO SOMEWHERE ELSE FOR STORAGE - I have been at the…read morepalm harbor location for about 4yrs now my rv unit is coming up for renewal again this time they want to raise me $100 a month but yet a new customer can come in and pay $100 less, the best part was my return Wednesday 8/5/26 i could not get into the gate i had just returned from a 10hr drive and could not use the code to get in called customer service was on the phone with them 5 times, they said the malfunction was all day. BUT when all the facility could get out but not in funny. the customer service line is just as bad as the worker at the location they know nothing but they then said ALONSO the area manager was coming i sat there for 4hrs no show had to call sheriff dept at 11p to back out of there lot and bring to my deed restricted home because there was no way to get in then had to go to work in morning so RV was at my house all day I'm sure the association will be sending me a fine. And don't waste your time talking to the girl that works in off all she ever tells you is that she is NEW and to call customer service. while i sat there waiting 4hrs 2 homeless people came out of the inside storage and then complained they could not get back in, i guess u can rent an inside unit for $100 a month use their a/c and bathrooms and not have to pay rent for an apt but i guess this is how the management works there ............

I know the rates changes and ramped up quickly but I guess that's the trade. Overall the place is…read moreclean and closeby

Best self-storage place in the county!!! After 5 failed…read moreattempts to find storage, a co-worker told me about Whitney 19. THANK HEAVENS she did because it turned out to be the best call I've made in awhile. They are AFFORDABLE, have KNOWLEDGEABLE and FRIENDLY Manager, FANTASTIC HOURS and CLEAN facility inside and out. Why spend over $175 for a 10x10 climate controlled unit when you can get it for a little over $100. It's a no brainer people. Whitney 19 Storage is your place to store.

Under Secure Space, this facility has gone downhill. They jack up your rate every few months under…read morethe guise of upgrading and maintaining the facility. I went from $89 to $150 in less than 4 months; then, after I complained, they brought it down to $135 as if they were doing me a favor. I have been with this storage facility for over 10 years. The original owners under Whitney Storage were wonderful and understood the value of a customer. The new owners, - Secure Space - are horrible--no customer service. No person is manning the facility on a routine basis. The facility is filthy.

Judson really made my experience good this time. He did his best to make a tough situation better…read more The facility is clean and newly painted. It looks great. They are now unmanned which means one person has to juggle between multiple locations. Judson called me back and helped me with my transfer.

I am here to give a review on a staff member -- "Judd". This guys is ALWAYS a big help, and always…read moregoes out of his way to take care of us. I appreciate his level of customer service and wish every employee at these storage companies could take a lesson or two from him. Thanks again, Judd!

This is the second time in a 7 year period I used them, the staff is great, always answer needed…read morequestions and I highly reccomend them to store things you do not have room for at home. Kudos to Mark, Tom and Linda. A pleasure doing business.

The staff here always goes the extra mile. I have been storing my belongings here both business and…read morepersonal items for close to 12 years now.

Friendly staff, various sizes of units, not far from home. Have used this place a few times.read more

Barbara Calvo should pat herself on the back and give herself a standing ovation…read more I rolled up in this place to rent a truck, get some boxes and a mattress cover. I found out quickly that the City of Oldsmar does not allow storage facilities to rent trucks. I'm not sure who on Oldsmar's city council got screwed by U-Haul, but if Americans can fly to Cuba now, it might be time to let it go! This business could make so much more money on rentals. But none of this official city business was going to stop Barbara. She logged into her system and remotely accessed the nearest U-Haul location with trucks and booked my reservation like a pro. When I arrived a week later to the Hillaborough location, everything was good to go. The process was seamless. I also got a bundle of small boxes. I have a massive record collection, and these boxes are ideal for moving them. The boxes cost about $1 a piece, but Barbara was sure to let me know that if I bought 25, I'd get a discount. I love a bargan and 25 come to a bundle, so it worked out great! I won't go anywhere else for my U-Haul reservations.

Robert is absolutely wonderful!!!! What a great employee to have. He represents your company well…read more He went out of his way to help going above and beyond.It was so appreciated. It was a very hot day he kindly brought us a water even! My daughter just lost everything in a fire and started to cry. He assured her everything would be ok and it was. Thank you so much Robert we won't forget your kindness Wanda Sue

Every time I check the storage fee it has gone up. No notice, just surprise the amount charged to…read morethe credit card is higher. At this point it is higher then any of the other storage places in the area.....time to move.

DO NOT USE THIS UHAUL ON US19 IN PALM HARBOR FL! I…read moreoriginally tried to have a hitch (with taillight pigtail) installed on my 2024 Lincoln Corsair. I scheduled an appointment, The manager, Rachel called me back to let me know they could not install the electrical, only the hitch. I had to cancel since I need the hitch to be legal for towing, When I asked if they could do the job with electrical pigtail on my wife's Ford Escape the manager said yes and gave me a price. I agreed and set up an appointment (2 weeks) to get the correct parts. Today we brought the truck in at 7am. at 8:15 I receive a call from the installer telling me he can't do the electrical. Since I was desperate to have the hitch installed due to our scheduled move I told her to do it. VERY UNHAPPY WITH THIS UHAUL!!! Tried to put a review on their site, impossible! DO NOT TRUST THESE FOOLS!!!!!

Expect to be frustrated. Transportation manager is useless. Vehicle was not present at the store…read more(arranged this uhaul 3 weeks prior). They have the time to message you and pester you to haul other peoples items along your route but can't ensure the vehicle is present for you !! Their response to the piss poor service is a shoulder shrug.

REVISING THIS REVIEW: Do not ever physically go there to pick up the product. The bearded dude with…read morethe hat that works the warehouse was NASTY AND RUDE to my team. No need to treat customers the way he did. What a jerk. If this is the type of people they employ, I need to find another source fast. PREVIOUS REVIEW: The company offers old-school, fantastic customer service. They always answer the phone when you call during business hours. All of their team members are a pleasure to speak with, especially Sharon! The prices are great, and they always deliver the next day. Check them out. You will not be disappointed. Thanks for all you do!

Customer services top, notch, very polite and always get me what I asked for... Especially the…read morewarehouse, i'm always getting my order, correct