Moving to the area and needed a storage facility. When we arrived to see the facility we spoke to…read moreAl. Al was kind and explained everything we needed to know about how the process works. My husband booked it on-line and it was very easy and convenient. The day you move in is when the gate code is activated. With the gate code they provide you, you can drive in/out very easily. They are open for your convenience from 7AM - 9PM.

I gave this location 5 stars because of its cleanliness, friendliness, and exceptional customer…read moreservice provided by the Facility Manager Rose. Much better than the previous manager, I'm happy to see that they have made some changes and placed an emphasis on the quality of service they provide.

I would not recommend this storage facility. The only positive part of our experience was Louis,…read morewho was very helpful and went out of his way to assist us. After a family member passed away, I brought the certified death certificate, Will, and Trust documents as the Trustee and sole beneficiary. However, the manager incorrectly insisted that I also needed Power of Attorney, which is no longer valid after a person's death. We were eventually allowed access only because I already had the entry code. Once inside the unit, we found rat droppings throughout the space, along with visible rat traps in the hallways. Despite the unit being indoors on the second floor with air conditioning, there was clearly a serious pest problem. Roaches were climbing the walls, and when we got home, we discovered rat urine had soaked into several plastic bins. The condition of the facility was unacceptable.

Louis made my day. Helpful, kind and went the extra mile for me. Very thankful. We need more…read moreLouis's in the world

Best self-storage place in the county!!! After 5 failed…read moreattempts to find storage, a co-worker told me about Whitney 19. THANK HEAVENS she did because it turned out to be the best call I've made in awhile. They are AFFORDABLE, have KNOWLEDGEABLE and FRIENDLY Manager, FANTASTIC HOURS and CLEAN facility inside and out. Why spend over $175 for a 10x10 climate controlled unit when you can get it for a little over $100. It's a no brainer people. Whitney 19 Storage is your place to store.

I've only been with them for 2 months and all the sudden they went from $116 for the rent to $195…read more Don't use them, no business ethics. I can understand price increases but to almost increase the rent in the first 2 months of doing business with you. Almost double is absolutely theft. I would not recommend this company to my worst enemy. And then they're telling me in another 6 months they'll raise it again but can't tell me how much. Don't make the mistake. I did and trusting these frauds

Dinece was so friendly and went out of her way to ensure we knew where our unit was and how to work…read morethe lock, how to setup autopay, etc. Easy rental process and reasonable pricing. The facility is clean and easy to enter/exit. Carts available to make it an easy process of moving items from the car into the storage unit.

Poor communication! Hard to talk to anybody on the phone! After talking to 4 people in the last…read morefour days, said I had to go to the storage unit office! Was trying to make a payment because my credit card was compromised ! They Jacked the prices up every few months! Close to doubled in price in two years! I'll never use them again!

The worst customer service I have ever experienced in my entire life. I was able to get the…read moreunlisted number from the robot on text message. 813-773-6473. I have called at least 10-20 times and no one will call back. I keep getting bills in the mail and I do not have a storage space anymore. I am lost for words. Does any one alive work at these places?

The facility is clean, well-lit, and feels very secure. The app is very easy to use and the…read moretemperature control makes it great for storing everything from furniture to art.

Best storage I've seen. Half the price of other places, clean climate controlled units and…read moreautomatic doors which is a big plus when moving stuff. Kadeem was a huge help, great customer service! I wish I would've found this place first but glad I'm here now.

Use the other dozen of storage units that are down the road from this place. This storage unit is…read morenewer so you would assume it's nicer. However they already have fleas and a fly problem. My daughter and I went to pick up a few things from my unit and now have flea bites all over ankles from being there for 10 mins. And we don't even own a animal! If you're a day late on rent, they will lock your storage unit and charge $20. Vs giving you a week grace period like every other unit place I have used. Don't even waste your time with this place. Plus they charge almost $20 extra for the same size unit as a block up the street because they are newer. But again already has a bad bug problem. I can't wait until I give birth and can get alllll of my belongings out of this dump. $125 a month just to have bugs crawling all over my stuff and to get bit by fleas when trying to pick up my things from there

Awsome staff very professional Robin explained everything. The facility has alot to offer for…read moreanything you want for a storage operation

Century Storage is a well run, clean and no hassle storage area. I have had storage units all over…read morethe US. No worries about leaking or lights not working. This place is all one would need for storage needs.

Life's has its twists that's for sure.... I was in desperate need of a storage unit that was close…read moreand affordable and Westchase Self Storage popped up in my "near bys" so I headed over to check it out. WOW... Janice is so sweet and friendly. Her and her co worker spent time with me showing me several units that were available and helped pick which would be perfect for me. I was in a bit of a time crunch near the end so she put the lock on for me and I came back to pick the Keys up a lil later. The facility is very clean. My daughter even commented when she walked in about how good it smelled in there. I also had to take a quick restroom break while I was there and it was exceptionally clean, well stocked and smelled great. So if you're in the Westchase area and in need of storage I highly recommend Westchase Self Storage. Priced right, great location, friendly staff and a well taken care of facility!

I had rented a unit here for about 8 months and was incredibly happy with them. The customer…read moreservice can't be beat. The property manager knew me by name and would sign for FedEx packages when they were delivered. If I was still in need of a storage unit, I would definitely come back.