Steve Fine offered more than fine service! We stopped by to get boxes, bubble wrap, and moving…read moreblankets for a cross-country move and Steve was extremely kind and helpful. A very welcome experience of excellent service and kindness during a stressful time. Would definitely recommend stopping by this location and asking for Steve next time you have a need for moving supplies. Thank you Steve!

I needed a box to secure a couple of paintings for shipping across the US. The PO did not have any…read moreboxes that would work. The dimensions were 16x20x1. All they had was a huge box. So they recommended I check out uhaul. I went to this UHaul and the manager, Steve Fine searched for a box that would fit these dimensions or at least come close! Not finding anything he took what was close and cut it to size. Wow! What service. This was entirely his idea and it worked perfectly. And then he used some of his extra strong tape to secure it even further. I was honestly pretty blown away. He also gave me the extra tape from the roll in case I needed it with the other half of the box. He only charged me for the price of the box. It's this kind of service that is so wonderful to have.

We came here to pick up a Budget rental truck. Ed was more than helpful. It was the first time…read moreI've driven a 16' truck with a car towed behind it, and Ed was kind enough to guide us how to properly hitch on the tow and load up the car onto it. That courtesy was more service than I've ever experienced with UHaul. Thanks a ton, Ed!!

I went here for a truck rental, I made my reservation online and as soon as I walked in the door I…read moregot started with paper work and within minutes I was out with my rental. I didn't have any issues with the truck, I do recommend if you are renting a hand truck to tie it down with a bungee to prevent it from rattling around. Upon returning the truck a guy welcomed me and asked if there was any issues. I had the truck for about 12 hours with $15 insurance and paid around $100 including refuel. Overall if I was in need of a truck rental I would definitely return.

I was checking out local storage facilities for a friend of mine. He was moving here from North…read moreCarolina and needed someplace close to my house for storage. As always, I ended up with this U-Haul. Maryann is always friendly, and her staff is helpful. Her rates are always competitive or less than others. The grounds are always well kept and staff is around. If you need help with something. Next time I need to storage facility, I won't bother shopping around. I'll go straight to Maryann.

They close today at 5 o'clock and I arrived at 4:30. They were busy and I waited patiently for…read morealmost 15 minutes. I asked if there was another employee that could assist me with propane. A fiftyish Italian looking woman said that they don't service propane tanks in the last half hour. Of course I was there prior to that, but she said they will open again in the morning. Poor customer service.

Friendly staff, various sizes of units, not far from home. Have used this place a few times.read more

Barbara Calvo should pat herself on the back and give herself a standing ovation…read more I rolled up in this place to rent a truck, get some boxes and a mattress cover. I found out quickly that the City of Oldsmar does not allow storage facilities to rent trucks. I'm not sure who on Oldsmar's city council got screwed by U-Haul, but if Americans can fly to Cuba now, it might be time to let it go! This business could make so much more money on rentals. But none of this official city business was going to stop Barbara. She logged into her system and remotely accessed the nearest U-Haul location with trucks and booked my reservation like a pro. When I arrived a week later to the Hillaborough location, everything was good to go. The process was seamless. I also got a bundle of small boxes. I have a massive record collection, and these boxes are ideal for moving them. The boxes cost about $1 a piece, but Barbara was sure to let me know that if I bought 25, I'd get a discount. I love a bargan and 25 come to a bundle, so it worked out great! I won't go anywhere else for my U-Haul reservations.

Scam rental company. Prepaid a luxury car, they refused the class of car I reserved when I went to…read morepick up the car as I am a resident of the state, and offered to "downgrade" the reservation (without adjusting the rate, of course). Wasted time and took my money for several days, and I had to call them to get a refund. Lady even argued; of course that term is buried in the second page of their "local terms", and of course their website doesn't alert you when you put in a Florida address and a Florida driver's license.

Scam - They will attract you with low rates and then add almost compulsory insurance. The staff is…read moreaggressive and rude. If you book thru Expedia then they will usually have you pay a non refundable deposit - so when you reach there and they throw the compulsory insurance and per toll fees etc on you, you have no choice but to accept.

I reserved a truck 2 weeks prior to our scheduled move. I called to confirm the week before and…read moreall was set. The morning of my move I received a call stating that they did not have a truck for me. I should have read the reviews prior to reserving a truck with them. Apparently this happens regularly.

I cancelled because I found a cheaper option and they charged me 75$. They claim that their terms…read morestate that you have to cancel 2 day prior, but this is obviously finely printed somewhere. They let me go through the process of canceling without alerting me of the penalty

Buyer beware if you rent a truck from Penske and take out their insurance it DOES NOT cover the…read moreroof of the truck How on earth can this be real I can tell you from a personal experience it is true UNBELIEVABLE

First off, the pickup place, Maher Chevrolet couldn't have had a more uncaring representative. When…read moreI had an issue with the car carrier he wouldn't leave his office. "Call Penske" was his only help. Requested a 22' as I was planning to haul a car behind me. Rented 24 pads Dolly. Got a 26' truck, way oversized No pads No dolly No help resolving it Had to scramble the morning of the move to BUY pads from Uhaul because Penske was completely out. Truck was new.. that's the only positive