I rented a 15x20 storage locker here for about 5 months and thought it was a great experience…read more First of all, the facility was very secure and immaculately kept. Office has a Keurig coffee machine which I used a lot. Location is convenient for easy access to Route 81. Units were very clean. And I never felt my belongings were in jeopardy from theft, rain, flood, rodents/pests, etc. Staff was friendly, professional and easy to work with. I shopped three facilities before choosing Storage Depot. They matched my best price and even threw in loan of a lock for free, as well as free use of a U-Haul truck for the move in day. When I left, they prorated the last month for 2 weeks. All in all, a pleasant transaction.

This place is a joke and we reported them to the Better Business Bureau. They don't call you to…read moretell you that you need to update your credit card expiration. Instead they email you and they wait for you to find out while they charge you late fee (6 days to respond). Bethanne provides the worst customer service as well and wanted to argue a $10 fee. Once they finally called us, we updated the card on file right away but they still refused to remove the $10 fee. They also charge $200 a month for our unit and when I asked to use their dumpster they said there would be a fee to do that as well. Solid service all around... There are much better units available with much nicer people to work with. If you speak with Bethanne, good luck. We canceled our unit right after the call with Bethanne.

I sometimes have trouble finding someone who will listen to my concerns and needs, however, when I…read moremet with a young man by the name of Nick, I was surprised by his full attention he gave me. By his full attention, I didn't have to think twice whether I wanted to continue to seek other storage facilities. Overall, Nick was very thorough in his explanations, always reassuring me that he will do his best to accommodate himself to my concerns and needs. Thank you Nick for making my storage transition smooth and not stressful. Location: Storage Sense 6741 Allentown Blvd Harrisburg PA 17112

Nick is the best! He really helped me out when I needed it and took really great care of me. The…read morelocation is amazing, I love the units there and everything that comes with it. Highly recommend.

Requested a couch to be removed from my property, and Blue Mountain was able to get it done at a…read morereasonable price within 2-hours. Amazing service! Very professional staff. Thank you so much for getting this taken care of so quickly.

They arrived on time, had no problems in taking my items. They were very professional, quick, and…read morevery pleasant to work with. I will call them again in the near future.

Rented a unit when downsizing home. Staff are helpful and pleasant…read more The new manager Nick is a wonderful addition.

I would not recommend ever using this storage place!! They will raise rates up to $40, $50 even $60…read morerandomly multiple times a year, only giving 30 days notice and that is just the date on a letter you won't have a full 30 days to prepare. We have used them for 3+ years and have been treated terribly. Now after switching to a smaller unit to save, 6 months later rates are increased $60, and now we have a few weeks to panic yet again to find a new storage unit or buy a shed and they raise rates when it's cold out on purpose too so you are less likely to move. This establishment has no regard for its loyal customer who pay on time for years. Please please look elsewhere and do not get stuck, especially struggling families, they will take full advantage of you at every opportunity!