We just moved into the area in need of furniture, and walked through the front greeted with an…read moreolder lady named Jean, saying "Where did you come in!" Should of been my clue as to the kind of service we were going to have. I told her that I messaged them via facebook and asked what kind of recliners they had, and she immediately got combative and started correcting the information received from the owners wife. My better half, a more patient and chivalrous man, talked me down from arguing with her. She finally settled down and we began looking at recliners, and bought a grandfather clock, took a recliner off the floor and ordered another. They said it would take 6 months, and after a few months I asked if we could just cancel the order because we were really in need of another recliner. No one had our information, and after a couple of calls to the elderly staff, I quickly realized that it would be easier to just let it go, and wait for it to come in. When it did come in, what do you know they found my info, and began calling. Only to say to call them.....never leaving a message that the chair was actually in. I messaged them on facebook which was convenient for me, to be told yes it was in, and that the chair was suddenly $140 more than my receipt! Millie the owners wife and I began a conversation, and was told that "Please call. Please no more messages. Thanks Millie" and then "I can't deal with this messaging. If you want it delivered please call We can this weekend" and then this....."You answered none of our calls!! You don't have to take it because we have another buyer." I went to the store and an hour later to find the chair we'd been waiting on, for sale on the floor. Not cool! They lost our order, and the only reason they could find me, was because of my messaging! Needless to say that Millie and Jean, were defensive, argumentative and downright rude. The owner of the store Paul, is clearly the reason the store has been in business so long.....he was doing his best to rectify and take responsibility for their carelessness, but was quickly ushered away, and I was told to leave the store. I will never return, and not how someone who spent $1750 the first time they stepped into a business should of been treated, from start to finish. Poor customer service from these ladies, and it's unfortunate.

Excellent quality furniture and helpful staff. If it is not on the showroom floor, they have many…read morecatalogs of quality furniture to choose from. Including Amish-made furniture from Lancaster. Free delivery and excellent service before and after the sale. Worth the trip!

Love this place, mainly for the concrete statues outside but inside is cool too. We unfortunately…read morehave had to make a few trips here for memorial markers for pets, but they always have the perfect thing for them. They are also eager to help find things and if they don't have it in stock, you can order from the books. They also sell high quality custom made furniture. There's dining sets on display and sale in the showroom or again they have many books you can look through to order the perfect piece. Very nice people and products.

This unique selection of furniture and cool finds is exactly what this area needs. I love that…read morethere is something for every taste and budget. It feels like a treasure hunt! I will definitely be back!

This is the best furniture store in Lebanon PA. If you need knowledgeable help and great pricing on…read morequality furniture this is the place to go!

Have purchased furniture from this establishment in the past however in 2020 I am getting a…read morecomplete list of excuses as to why the sofa we purchased is still not ready for delivery. Using COVID 19 and blaming the manufacturer for delays, seems like an excuse for not caring if customer gets the item they ordered.

Great place to get landscaping materials from. We always get our mulch here. Great prices and…read morevery friendly staff. Definitely recommend them.

I think this place has a really great selection of so much stuff. Health food, junk food, kitchen…read moreutensils, toys and furniture. You will not find a bargain but you will find fun stuff. That being said, the woman who owns it is rude, judgmental, overbearing and hateful. If you can shop there and avoid her you'll be happier. But it galls me to know my money would benefit that witch. I recommend you find other shops like this that are scattered all over NEPA.

It's a country store that I wish was closer to my home. I'm impressed by their health section.read more

Great little shop! Beautiful floral arrangements for every occasion; even weddings! Owner is very…read morehelpful and nice. Great selection of potted plants and locally made gifts. Definitely stop by!

The best in country furniture, shopped here with my mother in law. 3 full stories & a bargain…read morebasement. Helpful, courteous & knowledgeable staff. Great selection of furniture, accessories & wall hangings. Excellent quality, made in USA. Custom orders have longer than usual lead times, between 6 to 12 months. But found that to be true at Ethan Allen as well.