So sweet! This neighborhood U-Haul location was incredibly helpful and thorough. They had such…read moresweet service! Our car wasn't working with the different trailers which was such a hassle after already having a long day of poor customer service with a different U-Haul location (U-Haul of Coronado- DONT GO THERE!!!). It turns out the adaptor we bought at the Coronado location didn't work and this manager threw in a new one for free so that we could use the trailer! Amazing manager, great service! They were kind, courteous, and helpful and really redeemed U-Haul customer service in my eyes!

I am very pleased with every encounter with this storage company. They had the best prices in the…read moreArea and the best sizes. I paid 75 dollars for a 10x15 I believe. They are very polite and the gate is open 24/7. I feel safe leaving my stuff there. And they offer a 10% military discount- which I did not have to ask for... he offered it to me with receipt of my CAC. I would use this company again.

They were definitely very flexible with all my changes that I had throughout with initial drop off,…read morepick up and the returns after returning from my deployment. I love that all my belongings returned in the same condition I place it inside the container. The quality of service and storage of my pod was great. Pricing was great especially with the fact they provided promotions rates. Definitely would be utilizing their services again.

Do not use pods. They left me stranded for 2 weeks without my bed or any personal belongings…read morebecause they refused to ship my container to its proper location. They charged me 4,000 dollars for essentially losing my pod, charged me $59 dollars for weight tickets (weight tickets only cost 12.50 for one standard use, and even less if you have an account with CAT), and said my the entire weight of my pod was less than 1,700 pounds which is not physically possible. I have filed multiple dispute claims, and they refuse to return my calls. I have called my "costumer advocacy specialist" over 50 times and emailed her dozens of times, and still no reply. They are a scam for military personnel. I could go on about how they shipped my container to its proper location, but wouldn't release it from its storage facility. But, I'm tired of losing thousands of dollars and time to this shameful company.

Excellent friendly service. Great place to get propane and 20 lb containers. Highly recommend.read more

Didn't come here to rent a truck (although they have many available for very decent prices)…read more Instead I just simply needed some boxes. Seems simple enough, right? Well, little did I know, boxes come in every shape and size imaginable. I was kinda overwhelmed lol. Located off Montana near Hyundai of El Paso, this little gem not only has every size U-Haul truck you can want/need, but also has a storage lot (storage units) on site for you to store your belongings. And when it comes to packing, they literally have everything you can imagine from wardrobe boxes to tape to scissors and markers and everything. The boxes are reasonably priced (considering), but they are cheaper if you buy it in bundles. The bundles are clearly marked and you can get sets of 10-20 of whatever sizes you need. I wasn't sure what sizes I'd need. The extra large was too big. The Small was too small. The fancy boxes with clothes racks or dishes sections etc were just too fancy. So I was stuck between medium and large. Now the bundles are all one size, no mix and match. So what would I get? Well the super friendly staff was right there to assist me and we decided on large boxes. Bought a set of 15. Now then it worked out, but had it not, there's an awesome "catch". Let's say you needed a different size. Or, you didn't need all 15 in your bundle. NO PROBLEM!!!! As long as the box hasn't been used, no tape no nothing, just folded up flat in its original condition, THEY WILL BUY IT BACK FROM YOU FULL PRICE!!! Yup. Just take the unused boxes back and you're good to go. And dude even loaded the 15 pack bundle into my car for me. Such a gentlemen. (I have a bad back and 15 folded flat boxes are cumbersome and heavy lol. Don't judge me). I don't know much about U-Haul stores, but this one on Montana is the bees knees, Mayne!

The personalized customer service provided to me by Kristina is what made me decide to go with this…read morebusiness and this location. She was very friendly on the phone, and even friendlier in person. She provided me with thorough information and guided me through the entire application process with patience and professionalism. The area is nice, clean, and gives a strong sense of safety and friendliness, which made my experience even better. Thank you, Kristina, for the excellent customer service you provide to the public. You truly go above and beyond, and you deserve a raise! 5201 N Mesa

Security is very poor. My storage unit was broken into and thousands of dollars of my things were…read morestolen. When this business took over, they left the gates open all day and all night and conveniently the cameras weren't working at the time my unit was broken into. When police arrived to take a report and fingerprints, the employee stated she already touched my stuff when she went into my unit to "see if everything was still there and what was taken" how would you know what's there or what was taken when it's NOT your stuff and you've never been in there before with us?? If I could give zero stars I would.

I have rented a storage unit from Regency for many years now and I'm very satisfied with the price…read moreand the unit, and believe me, ladies, I know a thing or two about satisfying units. The place is secure and very well kept, and the folks here are always friendly and helpful. I definitely recommend.

The young ladies working the office are amazing! They made my move fast and easy. This facility is…read morevery clean. I checked for pricing and this was by far the cheapest in my area.

****do not store your stuff here!**** im paying over two hundred dollars a month for a medium size…read moreunit. you can't pick your payment date. there's no grounds maintenance!!! no dumpsters for use by the renters. the gates are constantly broken. im positive that someone's been messing with my locks. worst of all my unit is full of black widow spiders because they don't bother to spray for bugs. for the amount they charge they're definitely not worth it! if you don't want to have to set everything you own on fire, choose somewhere better. anywhere's better!!!

We just received a conex from AE Boulet! They have been extremely professional from first contact…read moreall the way until the delivery driver left! Their prices are outstanding and their customer service is even better! They sent pictures of the conex before delivery, and the conex is exactly what we saw in pictures and by AE Alfred's description. If you need a conex, call them. You will be glad you did!

This company did exactly as I needed. Great response, great…read moreproduct and all done in a timely professional manner. If you are needing a container I would highly recommend this company.

Needed a moving truck. Rented a budget truck from these guys they were amazing! Definitely…read morerecommend these guys for your moving needs!

I can't even begin to express how incredibly happy I am with this business. I have been doing…read morebusiness with them for two years and mostly out of necessity for my business, I needed a secure location to keep my more valuable possessions. The premises are well lit and I really feel like my items are secure in their storage facilities. The actual units are very high so if you can organize your belongings, it is definitely a plus. They also have a plug and lighting just in case. The rates are very good when weighing the options given and what is offered. Just can't say enough wonderful things about these guys. I am moving soon so I will be renting 2 more larger units. Well worth every cent and a true pleasure to work with.