New facility, very clean great security, professional employees. Easy access to storeage and easy…read moreto self rent though kiosk. Kiosks easier than renting a DVD

I was reluctant to put my valuables in storage for fear of security, climate issues, etc. I have…read moreantiques, family mementoes. legal and medical records, and many items that simply cannot be replaced. I looked at several facilities in the area and was reluctant to choose any of them, until I went to StoreLand. The owner was there and walked me through all of the options to find the best unit to fit my needs. EVERYTHING was clean and well attended to. I was so pleased to see the state-of-the-art security system throughout the entire property. There is easy access during office hours AND after hours, giving us the option to retrieve our property, or add items to our unit, on our schedule. And, if I wasn't completely sold up until that point, the landscaping around the property clinched it for me. Anyone who takes that much pride in their property is clearly invested in taking care of MY property as well. Don't look any further. StoreLand will meet and exceed all of your exception.

Fantastic storage facility! I needed storage in the area, and I found this storage company online…read more I moved in through the website, I received a confirmation email with all the details and I also received a phone call from one of the representatives confirming I had everything I needed to move in. When I drove up to the facility it looks spectacular from the hwy 29. My code worked, I found my unit with the green tag just as the representative advised me. The unit was super clean , the climate control hallway was clean the facility is well lit at night! My move her was just perfect! I have stored other places but this facility by far is one of the nicest in the area, I would even say In the state!

Great storage facility right off of Rt 29. Easy to find and the front desk service is welcoming and…read morehelpful. Units are well labeled and it's in a safe area. You can also rent a parking spot for a trailer or RV too and get all of your packing materials right there. Gate code access is easy both in and out and they also have moving trucks to rent if you need them!

I have been a loyal customer for several years. I got a notification for an increase of $74 to my…read morerental unit. The explanation I received was not only absurd the manager was highly unprofessional refusing to give a number to corporate. This should be the last place someone uses for storage in Culpeper!

Great customer service at the Culpeper location. Employees are very knowledgeable and helpful.read more

Watch out for hidden fees. They advertise low prices, discounts and first month free. However, they…read morerequire insurance (lowest policy is $22 per month) on top of rental fee. They also sneak in administrative fees at set up as well as a monthly invoice fee. So your first month will cost you... Their contract is structured so that you have sign the electronic before you read the terms of the agreement, and the agreement (which you only read after signing) waives a lot of your legal rights. All in all, it's a shady place. Customer service is also poor, and the staff is VERY nosy about what you're storing in there. After speaking with them on the phone and at the office, I really didn't want to do business with them but couldn't find another storage facility on such short notice. Also the hours on their website are false. First they told me I'd have access 6am -10pm, but when I get to the office the hours of access were actually 8am-8pm.

Clean facility and comparable rates compared to other facilities in the area. The on-site manger,…read moreStarr, is top notch and know what customer service is all about. We needed 2 units and she spent a little time with us to help get what we needed and later helped us find a slight bigger unit 3 door down from one of the original unites which mad relocating a lot easier. Will definitely recommend this business for your storage needs.

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.