The guys showed up on time and were very communicative. They worked hard all day to clear out our…read moreproperty and gave us a fair price. I would definitely work with them again!

I was given a price over the phone after giving an exact description of items to be picked up…read more The price increased dramatically after the crew arrived for pickup. I cancelled the job.

I'm pretty new to the area, and I'd worn out my poor realtor with recommendations for electricians,…read moreplumbers, roofers, and even sidewalk work contractors. So, I decided to give her a break and research a tree service solo. I contacted other services who didn't call me back, but when I put in my information onto their website, I got a punctual call. The Grubb rep was professional and helpful accommodating my hectic schedule. The field reps visited my property and provided a reasonable estimate, and again worked with me for my hectic schedule to drop my trees. Billy and Luke rang my door, stepped back, and met me with professionalism and courtesy. They explained the process and all potentials, allowing me to ask questions, get advice, and make the decisions. Billy and Luke then put on their safety gear and went to work. They efficiently dropped my diseased trees threatening my home. I appreciate the cost and professionalism of everyone from Grubb's!!

Poor experience. Bad communication. Will not be using again…read more We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem on our own by calling 3 different plumbers to assess the issue and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. At this point, we determined that it would be best to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract.  This is where the communication broke down. Instead of putting us in touch with Luke, our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. The receptionist said she would "have Luke get back to us", but he never did. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. This is where we wish the story had ended. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract.  The quality of work on the ditch was insultingly poor. It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again.

What a horrible experience!! My apologies for not getting this posted sooner…read more.... We recently just relocated from Charlottesville to Boulder Colorado and contracted "Move Me charlottesville" to simply move the furniture from the house into to the moving van we rented. Here is how the movers packed my items for moving 2000 miles (give or take), across country.... As you can see from the picture, this is how the "Experienced and Knowledgeable Movers" loaded the van which resulted in EXTENSIVE damaged furniture and inefficiently utilized space within the 26' moving van. Keep in mind a 26' moving van is rated to move up to a 5-bedroom (plus) house, complete with furniture/appliances. Our home was approximately 2000 square feet, with only one full bedroom set of furniture (king size bed w/headboard and footboard, dresser w/mirror, 6-drawer dresser and two nightstands. No appliances! Additional furniture included a kitchen table with 6 chairs, a waist high buffet, an antique pie safe, antique three corner cabinet, six end tables, a coffee table, 4-wicker outdoor chairs, two fire pits approximately 36 inches in diameter, an outdoor settee set with 2 chairs and a table, a gas grill, three kayaks, a golf cart and a 500 lb. gun safe. Play loaded the golf cart myself. Additional items included approximately 50 packed boxes (16 x 16 and 20 x 20 inches), inclusive of 4 Pelican Cases/hard cases (approximately 40 x 20 x 20), three rocking chairs, and a 24 x 24 x 6' wooden antique shelf. This was everything for a 26-foot moving van. The movers mixed heavy and lightweight objects (symmetrical and non-symettrical together, including heavyweight objects on top of lightweight objects--with the boxes identified as "fragile/do not stack/top box only), did not adequately pad furniture to keep it from rubbing against other pieces (significant scratches/impressions/dents/cracks), I collapsed rooftop on my golf cart and broke the crown molding on the top of a 150-year old solid cherry three corner cupboard. It was obvious from the beginning the movers did not know how to properly load/stack the truck with heavy objects on the bottom, lighter/symmetrical objects on top, and fill dead spaces with non-symmetrical/lighter weight objects as they loaded from rear to front. I personally had to contact the manager/owner of another moving company named "Professional Movers" in order to have him come out to assess and coach the movers in moving the safe from my basement up to the driveway to the moving van. Yes, as the manager of Move Me stated, he assisted the movers, however, having witnessed firsthand was more of a coach than body in order to motivate the movers to move the safe. This resulted in a three-hour delay which inadvertently caused us to delay our moves and reschedule hotel stays from Charlottesville to Boulder, CO. On another note, I PERSONALLY, ON MANY OCCASSIONS had to advise the moving crew on how to remove/angle furniture (the king size headboard and three corner cupboard) from the house, as well as make suggestions on how to properly load the moving van. Per Move Me's manager, Charlene, who ended up coming to the residence, her advice to me was "you can tell them how you want them to move/pack the furniture. My question is this..."Why should the person hiring the moving company need/have to do this!?" If I am not mistaken, this is what the company (supposedly) is hired to do, correct? Also, one of the movers smelled as if he had just left the bar at 3:00 a.m. in the morning after a night of heavy drinking. Additionally, several of the movers outwardly complained and made statements to the effect of "when will this move be over" and other derogatory comments about moving contents from the house to the moving van. Also, one mover commented, as he was literally holding furniture to keep it from falling out in order to close the roll down door, "would hate to be the person who opened this door!" Hence, back to the initial picture of what it looked like when the door was open. Hence, back to the initial picture of what it looked like when the door was opened for the first time in boulder. TOTALLY UNPROFESSIONAL. Upon arrival in Boulder, a company I hired to unload the moving van and its contents (Boulder All Star Movers, LLC) were nothing but top notch. First and foremost the movers were "amazed and astounded" of the manner in which the moving van was loaded. These movers were professional, trained, knowledgeable and efficient. The movers padded doors and used blankets to pad doorway entrances into the house/rooms, stair railings, etc. Additionally, the movers pointed out the damages incurred from furniture/belongings improperly stacked, padded, damaged and rubbing against one another. These movers even commented they would be happy to testify as witnesses if I wished to make claims on the damaged furniture in court. Horrible! If closer, we would be in court!

Wesley and his crew were prompt and communicative. I booked them for two hours (the minimum) and…read morewe were complete in under that time (probably 1.5 hours) for a one bedroom apartment. I had originally booked another mover in CVille, but I decided to switch to Move It CVille because the price was half that of the top rated yelp company. I was very happy with the service, and they are of great quality for a great price. They packed my 10' UHaul to the brim!

I contacted Ryan from Rollin' Dice trucking on a Wednesday afternoon, 5 minutes before closing. I…read morehad come to the area to help my brother clean out a house. We needed a dumpster ASAP. Ryan took my call, answered all my questions, helped me figure out what I needed, told me how his prices compared to other services, and had a 3 ton dumpster to me by noon the next day. I could not have asked for better service, kindness, and attention from a business owner. Stellar service! Super nice guy. I absolutely recommend Rollin" Dice Trucking.

I needed help moving. The movers broke so much of my stuff. They did not finish unloading the…read morestorage unit and they have not returned the keys to my storage unit. They have ignored my repeated attempts to get my keys. I also filed a claim on their website and they have ignored it. DO NOT HIRE THEM

We had a positive experience with Cav Movers moving from Charlottesville to Northern Virginia. I…read morefelt like their estimate was pretty competitive. I ended up getting a flat rate given how unpredictable NoVA traffic can be. I liked their transparency and responsiveness. I called around to a few different companies and Cav Movers seemed the most responsive. I can't think of anything more stressful than not being able to get ahold of movers on a moving day so this was one huge reason why I went with this company. It was exactly the move that I wanted - I wanted to be able to pack my own boxes so that I could curate what I was bringing versus what I wanted to discard/donate. We packed everything loose into boxes and Cav Movers did the rest. John and Dante were our movers and they were incredibly efficient and courteous. This was my first time using movers and I would definitely use them again.

Our driveway had washed out really bad. Jeremy and Judy came out and gave us several optoons. They…read morecame out on a Saturday and worked all day and it has never looked so good. The price was great And they were able to take care of our needs just like we wanted. Can't go wrong with these two! Both were very pleasant, respectful, hard working and trustworthy. You can't go wrong with these two. A+

I am extremely happy with the work done by TBH home solutions. They did a great job at a…read morereasonable rate. Tsetsi was professional and knowledgeable. He stuck to the quote he gave and got the work done quickly. He also sent proof that he was insured and had his contractor license, and sent a contract before starting the work, which made me feel a lot better. You'll see in the pictures that the project was left unpainted. That was our choice, we'll paint it ourselves. I have no doubt that Tsetsi would have done a fantastic job doing that as well.

TBH Home Solutions LLC has worked on several projects for us over the past year, and we have been…read morehighly satisfied with the high quality of work and professionalism. The owner, Tsetsi, was highly recommended by a plumber that had done work for us. Tsetsi completed our master bathroom remodel as well as renovation of 4 other bathrooms in the house. The quality of work was excellent. He did a beautiful job redesigning the master bath shower. The tile work he did in the master bath shower and around the bathtub was exceptionally beautiful. He also tiled floors in three of the other bathrooms and they are all equally as nice. His attention to detail was impressive. Tetsi also recommended other tradesmen for work on the job such as a plumber, electrician, and a company that we worked with to have quartz countertops installed in each bathroom. The quality of these people was also exceptional. Of note, each of them commented to me about the high quality of Tsetsi's work, and how easy he is to work with. Tsetsi has repaired boards on our deck, managed and built supports under the deck for a hot tub, painted cabinets, built shelves, and things I can't even remember. He can make just about anything happen. The communication with Tsetsi is the best I have had with someone who worked on my house. This was especially important because the house being worked on is three hours from our full-time residence. It was reassuring that he kept in close contact. He was willing to do anything we asked, and he was able to figure out what needed to be done. The cost and timeline were right on target. Tetsi and his workers were respectful of our house and cleaned up after the work was done. We highly recommend TBH Home Solutions for just about any project on a house. The tile work exceeded expectations. The work we had done was high quality and it was clear they cared that we were satisfied with the work. We will hire them in the future.

A master of all company. Great team that is professional, punctual and easy to work with.read more