This company is a scam! I bought a Groupon for 3 hours for…read moremy mother-in-law for Christmas. When she went to use it, we saw that it had been marked redeemed the day after we bought it. We thought it was a mistake, and got Groupon to "unredeem" it. She set up an appointment 3 times, and each time Sara didn't show up. Then on the last time she suddenly said the Groupon had been refunded and she would only come if we paid her cash. Needless to say at that point we contacted Groupon for a refund. Stay away!

Sara confirmed a cleaning service with me on the day I was leaving the country. Yet, at our…read moreappointment time, 10am, there were no cleaners. I messaged her at 10:25. Nothing. I then called around 10:40. The phone was not taking calls - I was not even able to leave a message. I called again at 11am, and then at 12 noon. Nothing. She left me in such a lurch. No apology. Nothing. Avoid this cleaning service. The stress is not worth it when there are so many good, honest, reliable cleaners in Portland.

I seriously can't say enough good things about this cleaning company! They did an amazing…read morejob--especially in the kitchen and bathrooms, which now look better than ever. You can really tell they care about the little details, and that made all the difference. The bathrooms were spotless--like, hotel-level clean. They got into all the nooks and crannies, and everything from the mirrors to the floors was shining. And the kitchen? Wow. Counters, sink, appliances--everything was wiped down perfectly. It looked and smelled so fresh! They were also super friendly and easy to work with. I felt totally comfortable having them in my home. I'll definitely be using them again--highly recommend if you want your place to feel truly clean!

I work a lot and rarely clean. So I don't have time to clean even a small studio. I hired this…read morecompany to do general cleaning and wash the kitchen because this is the most problematic part. They did everything perfectly, finally my kitchen was left without grease and stains. I will definitely contact them again! Thank you so much! By the way, the price is affordable!

We have relied on the ladies of M &M to keep our home clean and tidy for years! They are great!read more

From the owner: M&M House Cleaning is a small, family-owned business proudly serving the community for over 25…read moreyears. We've built our reputation on quality, reliability, and exceptional customer service. Homeowners trust us to deliver detailed, consistent cleaning, every time. We proudly serve Portland, Beaverton, Hillsboro, Tigard, Lake Oswego, and surrounding areas.

Brian clearly communicated out options and what they would cost. The finished work shows pride in…read morecraftsmanship and we are very happy with the results. Special attention was paid to details and maintaining a dust-free environment, which is greatly appreciated.

Brian did an AMAZING job refinishing the oak floors in our new house, which hadn't been touched…read moresince it was built in 1941 and some areas in need of serious help. They look beautiful and Brian was great about offering care instructions & answering our questions.

My house looks shiny & new, I really appreciated the detail of the deep clean, especially their use…read moreof natural cleaning products. I have 3 more on the books for regular routine cleanings. Would recommend!

Can't be trusted to consistently show up and do a good job. Stay away…read more You see it says they have only 5-star reviews but scroll down and you will see lots of people with one or two star BAD experiences

Best cleaning service I've had (and I've been hiring different ones for 30 years!). I LOVE that…read morethey use all natural cleaning products so I never have to worry about toxic fumes in my home. Easy to schedule, super friendly cleaners at a great price. A million percent recommend!

My apartment really needed some cleaning and organizing, and I was fortunate to have Kristen and…read moreChristopher come to the rescue. Kristen was a treat to work with--very kind and helpful. Even my shyest kitty felt comfortable enough to say hello to her! She helped pack up a lot of stuff for me and even arranged my son's closet. On the second visit, Christopher joined and did an amazing job cleaning my bathroom, far better than I expected. He also quickly cleaned the dining room, which was much needed. I'm really looking forward to having this team help us when we move into our new home. Their prices are very reasonable too!

This is the 3rd time I have had Team #1 from The Maids do a very thorough cleaning of our SW…read morePortland home. They are very detail-oriented and are flexible in accordance with any suggestions I have. The floors are clean enough that you could eat off of them! I am very appreciative of the effort the ladies put into cleaning our home. I have used other services in the past that were not up to my expectations. Many thanks again to Team #1!! You Rock! KKC

No one showed up! First appointment was last Friday, no one showed so I called a half hour after…read morethe appointed time. I was told today at 11am... again NO SHOW! I called and agreed on 2pm! NO SHOW! I was told someone was on their way and would call me back-- no call and no one has shown still!! So I have no wasted my entire day off waiting around for nothing! This business has no business being used! I am disgusted! Too bad I can't give negative stars!

Reviews for HCS on the Groupon site are 53% in the "one star" category. My experience reflects…read moretheirs. It was a "bait and switch" deal. And once we had set up the appointment - no one showed up. Good thing I have a couple of days before my company comes, but I have many other things to do. This is a big inconvenience, especially when dishonesty is at play.

I rarely will hire a business that has zero reviews but Neat Hive got back to me quickly, asked all…read morethe right questions and was able to give me an estimate and do the job, all in less than a week. Obviously there's more to it than that: the cleaner was prompt (actually early, but asked first before coming over), brought all their own supplies and did a verrry thorough job of cleaning our 1 bed/1bath space. We didn't get a deep clean, just a regular one, but they do offer all kinds of extra services - windows, dishes, baseboards, etc - so you can pick those options when booking them online. Communication was quick and informative, from both Dmitry at the home office and Elena the cleaner, and I thought the price was fair. Our spaces look cleaner, neater and smell fresher. Would absolutely hire again.

First, the company does not publish its service contract on its website. However, you must check…read morethe box saying you will comply to receive the service. Once I asked for the service contract, it stated this: "All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk." Is this real? How can a company not publish the rules? And how can a company claim that it cannot be liable if it misleads the public? What if the website states a price? But the company then charges a different price later? Be aware.