This company is a scam! I bought a Groupon for 3 hours for…read moremy mother-in-law for Christmas. When she went to use it, we saw that it had been marked redeemed the day after we bought it. We thought it was a mistake, and got Groupon to "unredeem" it. She set up an appointment 3 times, and each time Sara didn't show up. Then on the last time she suddenly said the Groupon had been refunded and she would only come if we paid her cash. Needless to say at that point we contacted Groupon for a refund. Stay away!

Sara confirmed a cleaning service with me on the day I was leaving the country. Yet, at our…read moreappointment time, 10am, there were no cleaners. I messaged her at 10:25. Nothing. I then called around 10:40. The phone was not taking calls - I was not even able to leave a message. I called again at 11am, and then at 12 noon. Nothing. She left me in such a lurch. No apology. Nothing. Avoid this cleaning service. The stress is not worth it when there are so many good, honest, reliable cleaners in Portland.

Aiden did a great job on our space. It has been awhile since we did a deep cleaning. He was…read morepersonable and thorough. I appreciated his diligent work in getting our home back and shape. I like that they use eco-friendly cleaning supplies too.

Employees are underpaid, not clear about their prices…read more Would not reccomend Go go another cleaning service where they actually value their employees

I seriously can't say enough good things about this cleaning company! They did an amazing…read morejob--especially in the kitchen and bathrooms, which now look better than ever. You can really tell they care about the little details, and that made all the difference. The bathrooms were spotless--like, hotel-level clean. They got into all the nooks and crannies, and everything from the mirrors to the floors was shining. And the kitchen? Wow. Counters, sink, appliances--everything was wiped down perfectly. It looked and smelled so fresh! They were also super friendly and easy to work with. I felt totally comfortable having them in my home. I'll definitely be using them again--highly recommend if you want your place to feel truly clean!

I work a lot and rarely clean. So I don't have time to clean even a small studio. I hired this…read morecompany to do general cleaning and wash the kitchen because this is the most problematic part. They did everything perfectly, finally my kitchen was left without grease and stains. I will definitely contact them again! Thank you so much! By the way, the price is affordable!

We have relied on the ladies of M &M to keep our home clean and tidy for years! They are great!read more

From the owner: M&M House Cleaning is a small, family-owned business proudly serving the community for over 25…read moreyears. We've built our reputation on quality, reliability, and exceptional customer service. Homeowners trust us to deliver detailed, consistent cleaning, every time. We proudly serve Portland, Beaverton, Hillsboro, Tigard, Lake Oswego, and surrounding areas.

Brian and his team just finished installing a beautiful white oak floor in our house. Their service…read morewas impeccable. The entire team is knowledgeable, timely, and considerate. They also love "talking wood" in the true craft spirit. We highly recommend this company.

Really, really good service and work. I appreciated the timeliness, the respect for my time, the…read moreknowledgeability, and the end result.

My house looks shiny & new, I really appreciated the detail of the deep clean, especially their use…read moreof natural cleaning products. I have 3 more on the books for regular routine cleanings. Would recommend!

I've been punked. This was the most painful experience. A month in advance I tried to schedule a…read morecleaning and was told they will follow up but the company never did. After I called again I got a slot but not a confirmation. So I contacted them AGAIN. The confirmation followed but was missing confirmation of fridge cleaning. So I contacted them AGAIN and was assured it was noted. Guess the end. You guessed it the fridge was not cleaned by the crew. Also the garage door was left open and the area under the sink remained grungy. So another CALL was made to Maid to Shine. Here's the excuses: 1) you requested the oven... So I no ma'am the email states fridge Next day she comes. She leaves and it's still filthy so we call AGAINNNN 2) maid couldn't remove drawer... We had no problems with removing drawer and cleaning ourselves. Not recommended

Best cleaning service I've had (and I've been hiring different ones for 30 years!). I LOVE that…read morethey use all natural cleaning products so I never have to worry about toxic fumes in my home. Easy to schedule, super friendly cleaners at a great price. A million percent recommend!

My apartment really needed some cleaning and organizing, and I was fortunate to have Kristen and…read moreChristopher come to the rescue. Kristen was a treat to work with--very kind and helpful. Even my shyest kitty felt comfortable enough to say hello to her! She helped pack up a lot of stuff for me and even arranged my son's closet. On the second visit, Christopher joined and did an amazing job cleaning my bathroom, far better than I expected. He also quickly cleaned the dining room, which was much needed. I'm really looking forward to having this team help us when we move into our new home. Their prices are very reasonable too!

This is the 3rd time I have had Team #1 from The Maids do a very thorough cleaning of our SW…read morePortland home. They are very detail-oriented and are flexible in accordance with any suggestions I have. The floors are clean enough that you could eat off of them! I am very appreciative of the effort the ladies put into cleaning our home. I have used other services in the past that were not up to my expectations. Many thanks again to Team #1!! You Rock! KKC

No one showed up! First appointment was last Friday, no one showed so I called a half hour after…read morethe appointed time. I was told today at 11am... again NO SHOW! I called and agreed on 2pm! NO SHOW! I was told someone was on their way and would call me back-- no call and no one has shown still!! So I have no wasted my entire day off waiting around for nothing! This business has no business being used! I am disgusted! Too bad I can't give negative stars!

Reviews for HCS on the Groupon site are 53% in the "one star" category. My experience reflects…read moretheirs. It was a "bait and switch" deal. And once we had set up the appointment - no one showed up. Good thing I have a couple of days before my company comes, but I have many other things to do. This is a big inconvenience, especially when dishonesty is at play.

I rarely will hire a business that has zero reviews but Neat Hive got back to me quickly, asked all…read morethe right questions and was able to give me an estimate and do the job, all in less than a week. Obviously there's more to it than that: the cleaner was prompt (actually early, but asked first before coming over), brought all their own supplies and did a verrry thorough job of cleaning our 1 bed/1bath space. We didn't get a deep clean, just a regular one, but they do offer all kinds of extra services - windows, dishes, baseboards, etc - so you can pick those options when booking them online. Communication was quick and informative, from both Dmitry at the home office and Elena the cleaner, and I thought the price was fair. Our spaces look cleaner, neater and smell fresher. Would absolutely hire again.

We hired Neat Hive for a move-in/deep cleaning before moving into our new home. Since we were…read morerelocating across the country, the goal was to have the house professionally cleaned while we were traveling so we could arrive to a fresh start. Scheduling and communication went smoothly, and the team completed the initial visit as planned. Unfortunately, we were disappointed with the quality and thoroughness of the cleaning. Several areas appeared to have been missed entirely, including the refrigerator, shower doors, light fixtures, and portions of the flooring. There was still noticeable dust throughout the house, soap residue in the showers, mildew in the shower tracks, and even hair left in the drains. To their credit, the company did send cleaners back out after we raised our concerns, and the staff were polite and acknowledged the missed items. However, even after the second visit, we continued finding areas that had not been properly cleaned the first time -- including underneath toilet seats, shower glass tracks, and bathroom surfaces that still had soap buildup remaining. Overall, the service did not meet our expectations for a deep cleaning, especially given the cost. At this point, we will need to hire another cleaning service to properly redo the bathrooms at the very least.