I'm the office manager at a small dental practice. I seriously don't know what we would do without…read moreOphtek. To explain this in my simple, not tech-y way: they coordinate set up and troubleshooting with our vendors to ensure our patient database, claims clearinghouse, and x-ray software are all working together and working properly (we would not be able to see patients if this wasn't working!). They make sure all our data is backed up each night and can be restored if something bad happens. They make sure we can print to our printers and log in on our computers and access our network - when something is not working, they will fix it so I don't have to spend hours trying to figure it out. They can investigate suspicious looking emails to verify it's legit so I don't click on it and expose all our computers to malware. They set us up with secure email so we can send confidential patient information without violating HIPAA. This is just what I see on a day to day basis. In all seriousness, I know they're also doing SO MUCH MORE behind the scenes to ensure the safety and security of our data and our equipment. They are constantly monitoring our data and equipment to make sure everything is working properly (we receive weekly and monthly reports, and get a check in call with Arash each year to review everything and get recommendations). Arash and his team are very knowledgeable. They are also all very nice, very patient, very persistent when trying to figure out how to solve a problem that isn't so straightforward. They respond quickly when we have urgent issues, and respond relatively quickly even when the issues are not as urgent. I highly recommend Ophtek - you will not be disappointed!

I recently reached out to Arash Shokouh with Ophtek, for an audit/review of our managed IT services…read moreat my business. Although we didn't have any major pain points, I thought it was a good idea to revisit our company's IT set up after six years with the same IT company. Arash went line-by-line through a current invoice, explaining what my company was paying for and identifying any overpayments or recommended services. This exercise helped me identify discrepancies in our current needs and expenses. Arash was extremely knowledgeable and thorough in his explanations, and he provided me with clear opportunities to ask questions. I left the consultation feeling more informed and equipped to make better decisions for our IT services, whether that means switching to Ophtek or optimizing our current provider. Overall, I highly recommend Arash and Ophtek for their reliability, expertise, and outstanding customer service. Regenerate response

Clyde just helped me fix my Mac. I was having all these pop-ups. I could barely use the Internet…read more He ran several programs which removed these evil pop-ups. where I couldn't use my computer. It was such a relief. Also, he helped me back up my computer to an old back up drive I had. I was very worried that my computer would crash and I would lose all my beautiful 5 year collection of pictures of my 3 kids. We also ordered a bigger back up drive. He's a wonderful, smart guy who had patience in explaining things to me. I thought I was going to have to get a new laptop, but I didn't. yeah!

Pay the lady for her passion fruits. This is a terrible thing to do to someone. Hopefully you learn…read morefrom this mistake.

John did it again! Omg! Again faced the screen of death on my 9 year old lappie and I DID NOT panic…read morebecause now I have God's number ;-) Seriously, folks, he's a really great guy! He's a maverick with laptop repairs, fixing computers is his superpower! I texted him and he responded immediately. Tried to troubleshoot on the phone but didn't work, so I had to go in. Within minutes he started a surgical and meticulous procedure to open up my laptop and get to root cause. I was superbly calm throughout, I have 100% confidence in him(pls read previous review). I went on to run some errands while he ran some diagnostic and registry fixing softwares, and when I got back, it was done! Yay! He knows what he's doing and always does a stellar job! If you have ANY issues please contact him, do not hesitate. Very friendly and genuinely honest person, who's just all heart! Super reasonable(still shocked at how much he charged for close to 5 hours of work), and very service oriented! They don't make 'em like him anymore! THANK YOU JOHN!

We were desperately looking for someone to recover our data from an old Dell laptop computer with a…read morebroken display monitor and John was very accommodative to meet with us at his house and recovered the data. He is very friendly, knowledgeable and I don't think anyone can beat his prices. I think he doesn't do this for money, he is genuinely eager to help others. I highly recommend John if you ever need help with data recovery and computer systems.

GREAT service from Fred! Fred set up printers and computers at the place I work at. He was on time…read moreand took the time to figure out issues on several computers. I had him help me with a new computer at my home and he was extremely helpful. I so appreciated all his hard work and will always use him no matter what type of computer issue I may have. I would highly recommend this company for any of your computer needs.

I want to thank you for the excellent on site technical support you have provided for me in last 3…read moreyears. I appreciate the prompt response and high quality of support weather it is selecting a desktop, resolving networking problems or helping me maintain the computer network. Your contribution of computer support has been instrumental in my success. In this day where customer service is always a high priority, Grace Keng, Realtor, CRS, CDPE Hall of Fame RE/MAX Real Estate Services Residential Real Estate Sales www.GraceKeng.com

I'm not to proud to admit, I'm a Tech Moron. I had heard about Jeannie when I had asked a few…read moreother business owners who they use. I thought that they must be good, but I had truly hoped I'd never need them. Then, our internet connection went down and I freaked out. I called a friend over and had them try to fix it, but they took one look at our mess and didn't have the time to fix it. Luckily, I had saved Jeannie's business card and emailed her at 10pm. Got a response in less than an hour...very good sign and there was someone in my office by 9:30 am. Kevin was great. Turns out that the VPN was the reason for our slow internet connection and it had been reset. Oops, didn't know I wasn't supposed to hit that button on the VPN. The best thing about the whole horrible experience is that I not only got back up after losing a day of business, but I now understand the changes that we need to make. The suggestions that Kevin made were sent in a few days and after he finished, he wrote down what he did. I'd recommend them to anyone who has a computer possibly before it goes down and who wants excellent customer service.

I have known Jeannie for a few months now and have found her to be extremely hardworking, organized…read moreand knowledgeable. I would recommend her services anytime. Thank you

Through his referral network, Brian was able to get my problem solved on the same day that I…read morebrought it to him. The problem was a chromebook that would not come up. He was gracious and incredibly helpful. He's the real deal--highly recommended.

Hit "format disc" on my extended storage drive instead of my memory card. Oops. Brian ran 2…read moredifferent scans and put them on a drive I provided. Most all file root systems are intact. Pretty much saved almost everything, with slightly different results on both scans. Now I'll just run Duplicate File Finder Pro and delete the dupes...and consolidate. Do a little more digging and all is good. Good service and good experience. Lucky to have taken it to him immediately. Highly recommended!

Ramin says it all very well on his home page, and it's true. The idea is to help you with your IT…read moretech needs, but heck, if you need someone to bounce ideas off of over great conversation and food, he's there for you on that too! I love to joke with them using the "Mooooove" skit from SNL that depicts very scenario (nerdy awkward IT guy treats corporate employee in tech distress like they're total morons) he solves with his company. But problems are to become solutions, so Rhino will help you look at where your IT NEEDS to be in order for you to achieve your business dreams and goals, without having to worry about that pesky IT stuff bogging you down. I own a paperless carpet cleaning company company that operates entirely in the cloud / net that deploys and relies heavily on our Apple gear / software / apps working clean and fast. If a device goes down or isn't working properly, I'm hating it. Ramin and his Rhinos keep us smiling and plowing forward. Even if you never do business with the guy, meet him - you will be richer for having done so.

I am on a monthly maintenance contract with Rhino that supports my Outlook Exchange. Yesterday my…read moreprinter started acting up and after an hour of trying to fix it myself, and only making it worse, I called Rhino. Geronimo got onto my PC remotely, spent close to an hour diagnosing the problem, updated my software and the problem was fixed, and I am back in business. Software problems are not always easy to fix, and RNS stays with you until they fix it.

Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into…read moreWindows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend!

Charles is truly "lightning" fast! I emailed a message…read morethrough Yelp at 10:15 pm, got an immediate response from him to call the number he provided in the morning. I did, and he stepped me through the repair process (driver had become uninstalled) and fixed the problem within 7 minutes.....no trip to a store, no being without my laptop for days.....EXCELLENT SERVICE, KNOWLEDGEABLE, PROFESSIONAL!!!!!