Make this your one and only tire destination! I will NOT go anywhere else EVER! I've never…read moreexperienced such incredible customer service! The owner is a true gentleman and his staff is phenomenal. Best value in town and they get you in and out in lighting speed without trying to upcharge or sell you something you don't need! LOVE YOU STC!! I would give you a million stars if I could!

This place is great! Fast service and very friendly. Plugged my tire in 5 minutes, didn't try to…read moreupsell anything at all.

Very professional upfront pricing, quick turnaround. And…read moregood communication. Had to bent rim and curb rash on my wrx rim that was done the day before I was taking possession of my vehicle. I always passed by the shop So I stopped in And gave them a shot and that rim came out perfect.I highly recommend them

I gave them the exact make and model of the wheel and detailed pictures of the (minor) damage. They…read moregave me an estimate and had me drop it off, then kept it for a day and informed that they couldn't color match it. Why give an estimate and have me drop it off if you knew you can't fix aftermarket wheels? Unbelievable waste of time. if you have aftermarket wheels, do not bother. UPDATE: they'll return your wheel with no valve core so it doesn't hold air!! Genuinely unsure whether it's incompetence or malice. horrible shop.

Finding a knowledgeable, honest, cost-friendly service center is always a chore. I had issues with…read moremy vehicle mid afternoon on a Friday and Anthony assured me, he wouldn't be able to fix it before close but would do his best to get it back to me before close on Saturday. Let's just say...he did better. My vehicle was ready Sat AM and I was relieved to had caught and issue which could have cost me much more in the end. I highly recommend you to TRUST them with your vehicle

Went in for an oil change, they didn't replace my oil cap correctly which caused oil to spray all…read moreover the inside of my engine. I had to have the components power washed to remove the spillage from the engine bay to stop the burning oil smell blowing through my vents. Oil levels were reported as dangerously low when I had my car looked at too. So did the oil leak out the bottom? Cost me almost 400$ to have this negligence corrected by the dealership. I don't understand what happened. The situation translates as carelessness.

My car battery died close to midnight about 5 miles from home. After an hour of calling different…read morecompanies I called here and was initially told 90 mins before someone was available, I said I would call back if I could not find someone sooner. They called me back within 15 mins and had someone to me in 20 mins Hector was so nice, friendly, and made me feel comfortable. I'd definitely recommend their service.

From the owner: We have been #1 in Connecticut for over 3 years running. Timely, professional, and priced right…read more We understand that being in need of our emergency services is important to you. No job to big or small

Stephan installed 4 new Michelins and AlloyGator rim protectors on my Genesis GV70. He did an…read moreexcellent job. He took his time, paid attention to details and did a superior quality job. I highly recommend him.

Talk about life saver! Being stuck in a parking lot, with not ONE but TWO blown out tires...Tire…read morePro came quick & was beyond knowledgable/professional. So happy they were able to help make this already stressful situation, more manageable. Will always call for future tire needs. 10 out of 10

My GMC Truck engine failed, I went to Crosby's Ferry Blvd…read moreSunoco service , relayed the message To the Owner, he put his best mechanic Mike to Scan the engine . The results I needed a new engine or a rebuilt engine. Dave Crosby said he'll find be the best way and to save money! Next day Dave found that GMC dealer discontinued my Engine block and V8 Heads ! GMC knew they may a bad engine, so they discontinued it. Dave again went back to his computer and found a place in Jasper Illinois that would rebuild my Original Engine . Dave and Mike took out my Complete Engine and Jasper's Truck was there the next day , in 2- weeks my engine returned and Dave an Mike Reinstalled my engine ! I am very satisfied with the expert Job they did , plus they checked out my brakes front an back , fixing the Calipers. He whole job cost $3,025.00 ! I'm most Satisfied with their excellent Job done ! I now have piece of mind while I'm retired and with my favorite Truck!

David and his crew did a great job on my Buick. They were very reasonable and I was so relieved to…read morehave the car back. I guess 2010 Buicks with low mileage get to have another chance! Busy place.

Friendly and knowledgeable and well priced highly recommended. Definitely my go to mechanicread more

The owner Barry was kind of an ass and tried charging me $700 for shocks. Don't recommend. Bad…read morequality service

This location is known for their outstanding customer service record and I can say they really work…read moreto keep it up as I've been coming here for years (only for tires mind you). They take a great deal of care (I have 3 cars I bring - 2 of which are antiques). I've have seen them do anything they can to slide folks in at the last minute and get work done even if not on schedule. I really believe they care about doing great work and you can tell they take pride in it. I can't speak for for other services but for my tire work, I won't go anywhere else.

You read the reviews, and think, "Naaah, won't happen to me!" YES. IT WILL HAPPEN TO YOU! Took my…read morewell maintained jeep in for a 60K serpentine belt replacement. Simple. Next day, it's squealing louder than I've ever heard before. Called a few days later, like, "How is my Jeep worse today, than it was when I brought it in?" The explanation WITHOUT EVEN LOOKING, was "You might need a new bearing in one of the pulleys!" This was AFTER the courtesy check they're supposed to do when installing a new part. After I said no to the $2K tires they recommended, no to the oil change, no to transmission and transfer case fluid change the final $1300 bill with a bundled Fuel System Cleaning that I didn't ask for, I now have another problem I didn't have before. GO AT YOUR OWN RISK! Try to stay local, and end up like this. I will never go back to a Firestone!

Burns Tire Exchange is the example of what a good, local business should be. I have been a…read morecustomer since moving to the area and have sent friends and relatives to this wonderful business. I feel this way because the first time I went to Burns, I had a flat which was promptly fixed at no charge. Their response, come back when you need tires. I did and was pleased with their service from beginning to end. Additionally, they don't sell you down the river when you need tires. If you need ONE tire or FOUR, they will tell you the truth and help you get the deal you can afford. And, they are friendly and honest. A local business that is thriving because of that alone. Don't hesitate to take yourself to Burns Tires for a great experience. Thanks guys...

Very courteous and prompt service. James is so knowledgeable and made purchasing new tires a…read morepleasant and stress-free process. I highly recommend Burns Tire Exchange! Thank you!