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    CT Electric

    1.0 (1 review)
    Closed • 7:30 am - 5:00 pm

    Services - CT Electric

    Electric inspection

    Electric repair

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    4 years ago

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    Ferguson Home

    Ferguson Home

    (1 review)

    Absolutely the worst customer service I have ever experienced. My plumber installed a Triangle…read moreTube boiler purchased from Ferguson when we built our house. 4 years later it developed a leak in the heat exchange unit that ruined the boiler. Despite having a 10 year warranty on the heat exchanger Stephanie from Ferguson informed me that they would not be able to warranty the unit. Then after several phone calls from myself and the plumber she told me I should remove the heat exchange unit as that is all they would be willing to honor under the warranty despite the rest of the unit and electronics being damaged from the water leak. So it is January with temps in the single digits and I have no heat and no hot water in the house. I have no other option but to purchase a new unit from them, so I put it on my credit card and schedule the plumbers to put it in the next day when it will be delivered. The unit is delivered from Ferguson in an opened box and on the side it is marked "Damaged". Upon opening the box I discover their is a layer of dust on the top of the unit and that it has obviously been smashed and banged up and had been sitting in their warehouse for a long time. I send it back and wait a week for another unit to be delivered. Meanwhile the original unit with the leak is sent back to Ferguson to ship back to Triangle Tube under the warranty and several weeks pass. Stephanie calls my plumber and tells him he has to come down and remove the heat exchange unit to send back. I call her and tell her that a new heat exchange unit will do me no good as the entire unit is damaged and needs to be replaced and I've already put in a new unit so I don't need a damaged unit with a new heat exchanger. She says she will not ship the entire unit and they will only warranty and ship the heat exchanger. To top it off she informs me that they will charge me storage fees if I leave the unit with them until the issue is resolved. I then had to get an attorney to write some letters. Triangle Tube, when contacted, agreed to ship the entire unit and upon inspection did issue a credit to Ferguson for the entire boiler honoring their warranty. It in now July and Ferguson has yet to refund the cost of the boiler to me under the warranty despite several phone calls and emails. I will never to business with them again.

    From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Durango, CO. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

    Scrimshaws - Dining Room of very traditional home

    Scrimshaws

    (2 reviews)

    We bought a 2nd home in Ouray's Alpine Zone in 2018. It had been renovated w/ Interior Designer in…read moreDurango working w/ the Englands;we thought it might've been LINDA GRAMER. We decided 2Buy a new home & had a contract 2Sell the Ouray home in an 188-Acre Conservancy. We drove 2Another resort area instead of flying (due to CoVid). Our Sitter was living there & aware of noon appt for Inspector. Our Realtor would be there 2Let in Inspector. We'd driven 1100 miles when our Sitter called 2Say "a Designer arrived 2Meet w/ you an hour early." Actually, her appt was w/ PROSPECTIVE owner. Woman & her partner, an older male, were an hour early. My sitter texted that she felt uncomfortable, especially w/ the man in the house when she was trying 2Get ready 2Leave for a few hours w/ our dogs during inspection. I immediately called & said these were NOT my contacts & they needed 2Wait outside until my broker arrived at appt time. I told our middle-twenties Sitter 2Have the woman call me & called our broker 2Say no one was allowed in house without her present & she agreed. While I was speaking w/ broker,GRAMER did call but I couldn't answer. I did use the phone# 2Attempt 2Reach her. She didn't answer. I identified myself as the Owner on message & explained that no one was allowed in my home until our agent was on premise & this was too great a responsibility for our Sitter who was trying 2Get ready 2Leave at 12. I called our Sitter who said Linda & the man whom she felt was "creepy" were taking measurements. I asked Sitter 2Put the woman on the phone as my call went to voicemail. I again said that she was early & could not be in our home without our broker & it was 2Much responsibility for the Sitter who thought she was doing her employers, us, a favor. I imagined that was the end of the exchange. After the appt ended, I received a call that Mrs. GRAMER was rude to our broker but the new prospective owner was embarrassed & apologized for GRAMER's early arrival & the inconvenience it caused our Sitter.Again I thought that was the end of the exchange until 4 days later I received a call during our trip. Apparently, GRAMER had forgotten my Texas Cell number was associated w/ message for her 2Leave my rural lake house for an hour until my broker & her client were on premise for appt. There are only 24 homes allowed in Conservancy near Ouray; stranger are not welcome to the private lake/creek acreage. Linda reached me 2Say I'd called her business # & ask what I wanted. I explained that she'd previously spoken 2Me on Monday when I asked her 2Leave until my broker arrived. Linda told me how "unaccommodating" & rude my broker was not to immediately come 2Allow her to remain inside an hour early & to further blame my Sitter for not telling her at 1st 2Wait elsewhere. I said no, it was not our Sitter's fault but rather hers for arriving an hour early. LINDA said she didn't know how long it would take over Million Dollar Hwy/Red Mountain Pass even in summer. That is understandable & I told Linda so but told her if I had been home, getting ready for leaving in 1 hour for Inspection, I would NOT have let her in. GRAMER without acknowledging her fault for arriving an hour early, again said how our agent was not nice for telling her to leave until 12. I mentioned that we are not her only clients & she was w/ clients on Log Hill Mesa 40 mins away until 12. Linda said our Sitter should've handled things differently & I again said "We are not putting this on her when you arrived early without Jeff your Client.". Linda was taking ZERO responsibility for her actions & complaining about people we appointed in Colorado in 2019 2Take care of our property/animals. My sister in law (in room) was aghast that someone who was not even our designer would argue w/ me about our employee/broker. My husband was worried that our place was about 2Be robbed when Sitter called + texted that the older man seemed "creepy". GRAMER caused us, our Sitter & our broker discomfort/inconvenience that she will not acknowledge much less apologize for. 3rd time GRAMER said IF Sitter had done things differently, incident could've been avoided, again w/ no admission that she arrived way early 2Gain access 2Our home, I finally told her that older man w/ her not only made our Sitter uncomfortable but seemed "creepy". INDIGNANTLY, GRAMER said that was her "husband & HE HAS A Phd!" I wasn't trying 2Hurt her feelings but GRAMER is clueless about even blunt critiques of her behavior & lack of diplomacy/verbal skills dealing w/ someone who COULD have hired her. LINDA seems bitter & lacks basic people skills much less PR skills to deal w/ physicians, lawyers & business owners who'd need her services.What is UNFORGIVABLE about GRAMER of SCRIMSHAWS Interiors, is the 3rd time she complained about Sitter/broker & I said you aren't putting this on them, GRAMER HUNG UP ON ME! HANGING UP is so unprofessional, any of Linda's skills are overwhelmed by her unrepentant rudeness.BADFORM

    Approximately two years ago we ordered roman shades for our living room. A couple weeks after…read moreLinda and husband installed them, we started to notice sun caused bleaching, even though we added sun protection for the shades. We asked them to come and look and they sent the shades to the manufacturer. The manufacturer said that there was no sun bleaching despite it being completely obvious to anyone. I asked for new shades and or my money back to which Linda at Scrimshaws wouldn't do. Disappointing since we spent a good deal of money on these defective shades. I had been happy with Scrimshaw's in the past but I won't be doing business with them again.

    CT Electric - electricians - Updated October 2026

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