Called for service no call back in over a week, then wait to get service calling someone else…read more Businesses should at least call you back!

We were told that our shower needed a new cartridge. 400$. When a new problem happened during our…read morefirst shower after "repair", they came out and replaced the cartridge again. Blamed the problem on a 500$ PRV replacement. Thank goodness they no call no showed for the next appointment, because the new company I hired said the PRV is fine and the problem was that they installed an old faulty cartridge twice. I paid for 400$ dollars for nothing.

From the first call to the final payment, Dean provide the best home service we could ask for. He…read morereturned our initial call promptly and came out quickly to have a look at our job. We were anticipating a very big job replacing some old PVC pipes, which another company had quoted $6000 to do. Dean said most of the pipes are fine and that only certain sections needed replacing. He spent about 7-1/2 hours and the job was done for a little over $1000. It's not always easy finding good home service people to come to our house in the mountains. Dean and Magnum Plumbing will be our go-to plumber from now on.

After using the next plumbing Seth is after them I realized that they overcharged me, and they did…read moresome pretty bad work installing my sink. They installed it and my drawer could never close correctly. I had to have the new plumber take out their work and fix it so pretty disappointed.

Terrific service and very personable staff. Highly recommended. A bit pricey, but they give a…read moreclear quotation before starting work.

We are extremely happy to have found M&R services. Sterling, the manager was excellent in…read moreresponding, trouble shooting & saved us a lot of money. We highly recommend them for any plumbing work.

Canyon came out the same day after a quick phone call. He found the issue very fast. I would surely…read moreuse him again and recommend him to a friend.

From the owner: Canyon Peak Plumbing is a local family owned and operated company. With a decade of experience in…read moreservicing Durango and surrounding areas, we are prepared to provide outstanding service and take care of all your plumbing needs. Call us at 970-628-6323 to schedule your solution today! Canyon peak Plumbing specializes in Water heater installations Boiler maintenace,repair,new installation Leak repair 24 hour service

Very professional, knowledgeable, and quick in getting the job done. Very fair prices. Roy is…read morefabulous with customer service.

I currently own over a dozen rental homes and formerly owned over 35 Rental homes. I recently had a…read moretenant at one of my Pagosa duplexes call me to report her toilet would not quit running. The water bill at this property was already quite high so I hoped to have it repaired ASAP. I called the 2 local plumbers I usually use and they were both out of town. Since the home only had 1 toilet I decided to Google another plumbing option and found Element Plumbing. I called them and they said they could come the next day as they were going to be in Pagosa, so I scheduled them. They arrived and called me with 3 Incredibly high quotes to replace the toilet, which actually turned out to most likely only need a new flapper system. The least expensive option they quoted was $1390! I have replaced toilets many times over the years and never paid over $200. Element Plumbing knew they had me over a barrel as my tenant clearly needed an operating toilet and my other plumbers were not available. While they were there my tenant next door called me about her garbage disposal. They quoted me over $1200 to repair it so I declined that repair and had another company replace it for a total of $178.43. This company took advantage of me and I obviously cannot recommend them for anything!

Good communication for scheduling appt's and service tech arrivals at the job. Really bad at follow…read morethrough and fixing the problem. I had 2 heating zones in my home that were not heating. I met with James and he made it sound like an easy fix. Service techs (not James) showed up on time a couple days later and were very nice and respectful. They replaced 2 zone valves. One zone worked immediately. They could not get the other one to work. They told me to leave it on overnight and see if it would start up but it didn't. I called the office the next day and explained to the girl that it was still not working. She said she would talk to James and call me back that same day. I never heard from them again. Nothing! Also, when I called for the original appt. I asked the girl how they charged for service and she told me they charged $100 for the diagnosis but they would apply it to the charges if they did the work. They did not. They charged me $300 for two zone valve installations and added $100 on top of that. $400 total. Very expensive for 2 zone valves. I definitely would not recommend them!

Got the work done that I had requested but there's no way to get ahold of the techs directly (even…read morethough their business cards have numbers). And the owner promised multiple times that he'd follow up on an unresolved issue and put a quote together for a concern the tech had pointed out. Never heard anything more despite sending the pics he had requested. There's basically zero customer service once the work is completed.