I've been donating plasma for years now and never ever ever had a problem with any thing butttttt…read morefor some reason I was going to octapharm on 12 Mile and evergreen Southfield Michigan and donated 2wice and on my 3rd donation I was told I would have to talk to service representative at the location and I go in and waited for almost an hour and decided to dueces so I call and go in last week and was told the lab said my protein levels were low been donating and 7+ years and never ever ever had a problem with my medical reasons so I go in last week and they draw 2 Vail's of blood and was told to contact them in 5 to 10 business days so I call yesterday and was told that the Lab said that I needed to come back and get retested I said col out loud and said that I done with octapharm I'll give my business to@CSL or@grifols

Amazon place to offer assistance and paid to do so. Offering plasma is a easy task and your paid to…read morelead a hand in saving someone's life.

This place is the worst you can go to. You should see the 5 inches dark purple bruise they gave…read moremy arm which stopped me from going for a month. These people are assholes.

I have tried to get through both #'s. (248) and 855 #'s. I sat on hold a total of 30 minutes. For…read morebeing so demanding for Plasma this is terrible! I wanted to start donating unfortunately never got through to make an appointment. Renee Arnold Guzman0818@gmail.com

Very grateful to have such a delightful staff and clean space to do something good for others &…read moremyself. I was screened as a new donor through Kim & she was absolutely delightful. Highly recommend!

Security guard was extremely rude Friday December 12. I was waiting in line at 6 am when he said I…read morewas standing too close to the person in front of me. I replied I was merely trying to lean on one of the posts because I have a bad back. He said, I don't want any backtalk and threatened to make me leave if he had to tell me again

Decent place to earn money while helping others who can use the plasma. It's a great feel helpingread more

Worst center. Super slow service. They don't honor they signs with the bonuses posted on the wall…read more The security guards just put a bunch of people in front of you after you've been waiting for a long time. Most unprofessional place ever. Avoid CSL plasma like the plague they are. - they have some great phlebotomist in there but most of the staff doesn't care. Then they call you to resolve your issues by saying they are not going to fix anything.

Friends, I stopped…read moreby the American Red Cross and made a special donation yesterday. I am an Apheresis donor, meaning they don't take the traditional whole blood, only the component(s) they need the most, and returning the rest to me. Yesterday I made a triple - my donation of platelets was enough to help three separate recipients. Apparently, this was a first for me, as I have made double donations many times before. Apheresis involves being hooked up to a machine and having the blood cycled through, filtering out the component that they need most. In addition to platelets, I have given red blood cells in the past, sometimes double-red donations. I was told of a video that was shot a couple years ago here in Detroit by a local TV station - WDIV Channel 4. It walks you through the whole process from donor to recipient(s). A little over 12 minutes long, even if you have never donated blood, it should be interesting to see how the blood makes it's way from one arm to the next, saving lives that would otherwise be lost. Go to: http://www.youtube.com/watch?v=uFNnQmV-kS4

If more of the public saw donation centres like Berkley's, they might be inclined to swing around…read moreevery 56 days to pump out a pint. No longer do you have to experience the life of British sailor on the high seas, swinging in a cot of nylon straps about a foot off the floor. Modern conveniences turn this blood donation into a luxury cruise. Really, you don't have to go anywhere and you get to watch traffic sail by on Woodward with a slightly lightheaded feeling. Friendly staff cater to your needs, bringing pillows and making sure you are comfortable. At the end you get to stop at the snack bar for cookies, juice and water, serenaded by soft rock and smiling seniors who volunteer and work here. Being stabbed in the arm by a long, pointy needle isn't that different from being on board the average ship, right? Like a good Princess Cruise or Carnival boat, you're expected to sprawl out and enjoy yourself in cozy reclining chair/beds. Do away with those horrible strappy contraptions at temporary donation sites, and hie yourself here for a great thirty minute stopover. Get in some reading, chat with the entertaining staff, or daydream. It's cheaper than popping down to a dock and you have far less chance of getting Norovirus. Cruise ships only wish they were this clean. The longest part of your visit will be post check-in when you run the gauntlet of reading materials and waiting on a doctor or nurse to check your hemoglobin in. Customs on a tiny island is usually worse though peak hours can be a bit of a drag. Unlike those ports of call, Berkley Blood Centre offers magazines for those who don't come armed with their own book or Kindle. Once you're through, though, the stay is a quick and efficient one. The staff have their procedures down and smoothly progress through setting you up and explaining the rules until you're pumping your fist in the air and looking forward to that prize cookie. The Blood Center sits at the corner of Catalpa and Woodward across from Trader Joe's and the easy parking. Ample parking can be found in the lot adjacent to the small complex, though expect crowds if the ever delicious Donut Cutter is open. Stop in before hand for a treat to get your blood sugar up in advance!

Very disappointing, very under staff.... I donate and still haven't received my payment... Can't…read moreget anyone on the phone to handle the situation. I shouldn't have to double back just to receive my money

understaffed and lackadaisical staff with management that couldn't motivate coke head to roll a 20…read moreup. I've been here for over 2 hours and i still haven't stuck. nobody has said anything about the wait or WTF is going on. if i wasn't just without work for 3 weeks and got my car fixed i wouldn't be here. you'd have have to double the money. i could've made over 3X the money door dashing for this amount of time. my plasma better save someone's life cos this is some bullshit and not worth my time for much longer. ps the bathrooms are a nightmare and look like you get hep b just from looking at the toilet. I've also got a flat tire in the parking lot cos the clientele here are trashy AF for the most part. i can't stand coming here, but I'm not driving almost an hour to go back to Biolife in Flint. they're heads and shoulders better than this place. messed up when Flint is better at something than you.

Very professional staff. The facility is clean and well kept. I'm always greeted with a wave, a…read moresmile and a hello. I have been at the Westland location for over 3 years and it is a pleasure to donate there. I glad I am able to do my part in helping those in need of life saving plasma. Thank you!

This place has a nurse on staff about 50% of the time. That means no one can donate, which is the…read morepurpose of the business. How do you not cross train someone so you dont run into this problem over and over?

I've given plasma here for the last 3.5 months at more than one CSL center, and this one is by far…read morethe cleanest and least busy. No, that doesn't mean that you'll always be in and out of there within an hour, but it is a very nice and safe center. For first time donors, you get $270 for your first four visits (all together) and $23-$43 for each subsequent visit depending on your body weight. Even though I was in the lowest weight bracket, I still earned an easy $60 a week of spending cash, which is on a prepaid VISA debit card. Your experience heavily depends on WHEN you go. I have found that they are busiest on Tuesdays, Sundays, and Thursdays in the mid-morning to afternoon. If you happen to donate within that time-frame, expect some waiting. The longest I have waited to donate is about 35 minutes. As a note, you cannot donate plasma ANYWHERE without being patient. Whether it's in line for the kiosk, vitals station, or donation room, you will definitely wait. The staff, like all people, have their on and off days. Most of the time they are attentive and do their jobs correctly. I have only gotten hematoma (bruises on arms) once or twice and stuck with the needle in the wrong vein maybe once (I can't blame them; my veins are very narrow). If you are patient and kind, they will reciprocate that, and don't be afraid to start a conversation with them! They won't hesitate to chat with you and will give you water/advice in a heartbeat if asked.

My total experience is one that has been the most demeaningful thing I've ever done at 57 years…read moreold. I can honestly say I was a bit drowsy goin there, so instead of lifting me up and boosting the spirit of donating, I was basically scrutinized against from these horrible people they claim to be human. Animals have better treatment. There could have been a more pleasant response other then to defer me or ban me for a year. Well I tell ya, lesson learned, and I hope the witch who treated me like this has her day of judgement, karma is coming for you.

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!