I have donated blood in several different Red Cross centers over the years. The one at 4190 S. Telegraph Rd in Bloomfield Twp has to be one of the best. A large facility with many very professional nurses who are also very caring - and careful. I can give only whole blood as my veins are too small to give platelets, but they have 6 tables for people who can do that. read more

Starting early 2020, I began donating blood on a regular cadence in part because there is ALWAYS a critical need for blood, especially during the pandemic, and also because I wanted to get over my irrational fear of needles and giving blood. When I first began donating, I was just signing up for blood drives close to me that fit the dates I was eligible to donate during, but quickly realized that blood drives are way more stressful and much less comfortable than I was okay with. It was always hit or miss with the people working the blood drives and how skilled/confident they were in drawing blood. Often times they turned it on me saying my veins were too difficult or that I hadn't drunken enough water, all of which are excuses because as experience has taught me, I do drink enough water and my veins are very easy if you actually know what you're doing. Finally, after a blood drive in which the person drawing my blood prodded the needle around while it was already stuck within me then pulled it out and stuck me again without any warning, I had had enough! So for the last 5 times I want to say, I decided to come HERE to an ACTUAL American Red Cross donation center to give blood since these employees draw blood day in and day out and are the true PROS in this business and it has truly been the best decision ever! This is now my go-to place, even though it's a little further of a drive for me. It doesn't matter because the lack of stress and anxiety I feel is completely worth the extra 10 minute drive. The people here are SO friendly! I've gotten someone different every single time and they have all been so welcoming, appreciative, and just talkative, which I'm really thankful for while I go through this process to keep me engaged in something other than the anticipation of getting a needle stuck in me. They are confident in their abilities and there's just such a marked different here vs. all the blood drives I've gone to. They go about their day confidently, they all seem to really enjoy working here, and it's just always a positive experience. Plus, they often have some fun freebies here too for you to take! :) All in all, this donation center is absolutely amazing and I strongly recommend this as the place to go if you are ever donating blood or need blood work done!! read more

American Red Cross - The comfiest chairs for donating blood! - Community Service/Non-Profit Near Me - Bloomfield Township, Michigan

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They did a great job sticking me when my veins are super hard to find. Super friendly and they all made me feel like such a hero for donating blood. The snacks are also all neatly packed! Won't be donating anywhere else but here! read more

American Red Cross - Community Service/Non-Profit Near Me - Bloomfield Township, Michigan

Probably my new preferred Red Cross site after some significant concerns about safety at a blood drive in a different region. Staff was really attentive and clearly used a team-based approach. They do platelet donation at this location so they have donors in for longer periods and therefore seem to run a bit further behind schedule (if you're doing platelets they can play a movie for you). I was there for a whole blood donation and was pleased with how comfortable they kept me while I donated. The nurse said that my veins may be good for platelets if I want to be able to help more people, so I signed up for that for my next appointment. (You should make an appointment right now; I don't think they're taking walk-ins.) Not the easiest to find the entrance to the building- park on the south side of the lot. read more

I made an appointment for platelet donation and that takes a couple hours I am told. I was 5 minutes early for my appointment. I waited 30 minutes then asked if they planned to get me in soon. The girl at the desk was nice and went to check. A tech of some sort came over and asked how long I could wait and if I had someplace else to be? Seriously? for a procedure that takes a couple hours they need to be at least close to on time. I left without donating at 6:15 my appointment was for 5:30. My time is valuable, I want to help but they need to be at least close to running on time for this type of thing. If you don't have the resources DON'T book the appointment. read more

My husband and I was asked by the Red Cross to change our whole blood donation to a platelet donation over the phone about a week before the appointment. We deliberately scheduled it so we could go together and leave together. We arrived 30 minutes early, as requested on the phone. The lady at the desk in the waiting area was very rude. Talking over me and didn't make us feel welcome at all. We waited for 1 1/2 hours before even getting into a chair. Then they spent 30 minutes poking at my arms looking for "usable veins". Asked me how much water I drank before the appointment, I started to list off how much water I drank, "I had two full glasses this morning....." before I could talk about the previous two days worth of water, the tech cut me off saying, "this morning is to late." They explained that they "have to have really big, good veins to donate platelets." I wish they would have told me this over the phone...I would have stopped them there. So I converted to a whole blood donation. As I was finally donating something, they were just setting my husband up to donate platelets. It took them forever to set him up. So I decided to go home and come back and get him later. Five minutes down the road, my husband called and told me he was done.? That was a quick "two hours"?? Apparently his vein blew, and the tech was snotty and acted like it was his fault. Didn't give him the option to donate whole blood. I came back to get him, we will never donate here again! So rude, and the place was filthy. read more

I gave this American Red Cross donor center 2 stars only because giving blood is a good thing. I waited 45 minutes before I was called for my appointment. Actually I was called twice before they decided they meant it. There were three other folks who were also called then told to sit back down before they finally got to donate so it seems they are just plain disorganized. It's important to note I arrived before my scheduled time and had checked in with Rapid Pass. When I finally was brought in I was told I was scheduled for whole blood not platelets which conflicts with what I had scheduled on the phone. That would have been okay but instead of being nice they were confused, rude and even accusatory, almost as if I was trying to pull a scam to give the gift of life without properly scheduling an appointment. After waiting around for 10 minutes in the room and 3 different people coming in asking a question and leaving someone took me to the front, shook the schedule sheet at me and said "You're not on the list! Show me where you're on the list." I told her I was there to donate blood, not manage their donor lists. I was so frustrated I left. Had they asked-- "Would you like to give whole blood instead?" I would have said "Yes!" and had they been sincerely apologetic I would have tried to work something out rescheduling for a later date. Instead I told them they were so disorganized--there is also a lot of yelling out on the blood taking floor and people telling their co-workers what to do in an impatient and condescending way--I didn't trust they knew how to manage blood since they expected me to manage their donor appointments. I called the platelet scheduling number to discuss how rudely I was treated and as it turns out there was an available platelet appointment at the exact time I was there and another 2 hours later--either I probably would have taken but was not offered when I was at the donor center. Truth be told this office is so inept appointments HQ scheduling saw the Bloomfield office probably wanted to leave open so they could catch up. So yes this is long and bitchy but since there is no contact number to directly speak with someone in Bloomfield I chose to post this in case someone actually reads it. I do believe giving blood is a good thing and I have a platelet appointment scheduled at the Warren location. When I give whole blood I'll continue to do it with a mobile donation unit because those people are organized and super efficient, professional and just plain nice. Give blood...just not here. read more

Really nice facility. Moved along nicely. Was first come, first serve with appointments. Treated well.