My total experience is one that has been the most demeaningful thing I've ever done at 57 years…read moreold. I can honestly say I was a bit drowsy goin there, so instead of lifting me up and boosting the spirit of donating, I was basically scrutinized against from these horrible people they claim to be human. Animals have better treatment. There could have been a more pleasant response other then to defer me or ban me for a year. Well I tell ya, lesson learned, and I hope the witch who treated me like this has her day of judgement, karma is coming for you.

Waiting in line for hours is just completely insane for 45 dollars lately yall have been extremely…read moreslow less workers now so it takes longer to even donate now like honestly I might switch to a better donation center bay road yall gotta do better have my legs and back hurting standing for hours been standing in line since 230pm and its 409. Hire more workers then smfh this is absolutely fucking retarded better pay would be nice since yall lost yall charm foreal this place is a joke now

Friends, I stopped…read moreby the American Red Cross and made a special donation yesterday. I am an Apheresis donor, meaning they don't take the traditional whole blood, only the component(s) they need the most, and returning the rest to me. Yesterday I made a triple - my donation of platelets was enough to help three separate recipients. Apparently, this was a first for me, as I have made double donations many times before. Apheresis involves being hooked up to a machine and having the blood cycled through, filtering out the component that they need most. In addition to platelets, I have given red blood cells in the past, sometimes double-red donations. I was told of a video that was shot a couple years ago here in Detroit by a local TV station - WDIV Channel 4. It walks you through the whole process from donor to recipient(s). A little over 12 minutes long, even if you have never donated blood, it should be interesting to see how the blood makes it's way from one arm to the next, saving lives that would otherwise be lost. Go to: http://www.youtube.com/watch?v=uFNnQmV-kS4

If more of the public saw donation centres like Berkley's, they might be inclined to swing around…read moreevery 56 days to pump out a pint. No longer do you have to experience the life of British sailor on the high seas, swinging in a cot of nylon straps about a foot off the floor. Modern conveniences turn this blood donation into a luxury cruise. Really, you don't have to go anywhere and you get to watch traffic sail by on Woodward with a slightly lightheaded feeling. Friendly staff cater to your needs, bringing pillows and making sure you are comfortable. At the end you get to stop at the snack bar for cookies, juice and water, serenaded by soft rock and smiling seniors who volunteer and work here. Being stabbed in the arm by a long, pointy needle isn't that different from being on board the average ship, right? Like a good Princess Cruise or Carnival boat, you're expected to sprawl out and enjoy yourself in cozy reclining chair/beds. Do away with those horrible strappy contraptions at temporary donation sites, and hie yourself here for a great thirty minute stopover. Get in some reading, chat with the entertaining staff, or daydream. It's cheaper than popping down to a dock and you have far less chance of getting Norovirus. Cruise ships only wish they were this clean. The longest part of your visit will be post check-in when you run the gauntlet of reading materials and waiting on a doctor or nurse to check your hemoglobin in. Customs on a tiny island is usually worse though peak hours can be a bit of a drag. Unlike those ports of call, Berkley Blood Centre offers magazines for those who don't come armed with their own book or Kindle. Once you're through, though, the stay is a quick and efficient one. The staff have their procedures down and smoothly progress through setting you up and explaining the rules until you're pumping your fist in the air and looking forward to that prize cookie. The Blood Center sits at the corner of Catalpa and Woodward across from Trader Joe's and the easy parking. Ample parking can be found in the lot adjacent to the small complex, though expect crowds if the ever delicious Donut Cutter is open. Stop in before hand for a treat to get your blood sugar up in advance!

This place is the worst you can go to. You should see the 5 inches dark purple bruise they gave…read moremy arm which stopped me from going for a month. These people are assholes.

I have tried to get through both #'s. (248) and 855 #'s. I sat on hold a total of 30 minutes. For…read morebeing so demanding for Plasma this is terrible! I wanted to start donating unfortunately never got through to make an appointment. Renee Arnold Guzman0818@gmail.com

Worst center. Super slow service. They don't honor they signs with the bonuses posted on the wall…read more The security guards just put a bunch of people in front of you after you've been waiting for a long time. Most unprofessional place ever. Avoid CSL plasma like the plague they are. - they have some great phlebotomist in there but most of the staff doesn't care. Then they call you to resolve your issues by saying they are not going to fix anything.

Decent place to earn money while helping others who can use the plasma. It's a great feel helpingread more

This place has a nurse on staff about 50% of the time. That means no one can donate, which is the…read morepurpose of the business. How do you not cross train someone so you dont run into this problem over and over?

Very professional staff. The facility is clean and well kept. I'm always greeted with a wave, a…read moresmile and a hello. I have been at the Westland location for over 3 years and it is a pleasure to donate there. I glad I am able to do my part in helping those in need of life saving plasma. Thank you!

Cons: I've never been seen on time and I usually come late due to calling ahead to see if she's "on…read moretime" and I still have to wait 1-2hours to be seen. Totally unacceptable for a "professional" doctors office to run that late in my opinion but she's a one man show so I guess I get it. Make sure to clear a whole day- you won't know when you'll be seen or how long the visit will take. On the positive, she's really nice and actually cares. Does lotsss of tests so make sure you have good insurance! (Which is why i like her since my other doc never did any testing for anything) she truly goes the extra mile to help her patients and that's one of the main reasons why I go back to her. Other than that bring a good book or phone charger and enjoy the wait!

dr bagos is the most caring human being let alone doctor i have ever met!…read moreshe takes her time with each patient and only sees a few patients a day. she doesn't care about how many she sees. she wants to spend loving time with each of her patients. i don't mind the long wait because i know she actually cares and wants to help everyone. i haven't felt this comfortable with a doctor in my entire life and i'm not scared to see her! she is the BEST!

Miss McKayla and the rest of the staff...do their absolute best to take care of each person in a…read moretimely and professional manner. All anyone can ask is for your best! As I believe they all do that at this facility!!

They are nice here for the most part. They do the best they can being short staffed. I feel for the…read moreones that gave to stick and take down and monitor alone. But they need better training on all types of veins

After waiting in a Very long line, I had to listen to the staff talk about the donors. They said…read morethey HAVE to be there, the donors don't. When I said "Wow", the young lady who was testing my blood asked me what was my problem. I arrived shortly after 4 pm today and it's still 7 people ahead of me. The staff all look like they don't want to be here. It's always your own people that treat you with as little respect as possible. I'm sure other centers are not ran this way. They need effective supervision and management.

Every time I come to donate I always have a good experience, and good conversation with fellow…read moredonors or technicians. I will continue to come back and donate And I'll recommend others to come as well.

Terrible way to run a business that is suppose to be considered about saving lives. My son has a…read moredisability and he went in and told him he was deferred because of his hygenine(body odor). Mind you he rode 6 miles on a bike to the center. Also, Karsten says he is the coordinator, after me asking for the office manager they sent this person up. My son is given rides to his appointments from his insurance and they waited til he got there to tell him he was deferred because of his odor. No where are the rules are hung anywhere in the facility.

this place overall I would give it a 4/10. There are barely any workers here at all . there is only…read moreone person doing vitals ,You are going to wait at least 40 mins to a hour to even get your vitals done. I just sat down in the chair and Ive been waiting to get hooked up for about 20 mins as of right now. I came for the first two donations bonus and I will not be returning!!