Will find new doc. Dr. Karlene is good but only works 1/2 day a week now. I've been seeing PA's for over a year now. Office staff is not helpful at all. Was told at my app't my insurance was inactive & they refused to call insurance (but it was active) so I had to leave which was a wasted trip for me. Called them to say it is active and went around & around with them. They said billing says my insurance won't pay them. My insurance said billing was angry when they called them to say yes they pay. Always very long wait times. Wrong med ordered for me. Whatever pharmacy or insurance tells me about contacting them the office tells me the opposite. read more

That is very ridicules. Long long so so long Wait. Even the people come after me being called. My goodness bruh, the front desk staff who is asking to sign the name is rude and bad attitude. The whole unwelcome vibes. I'm still waiting here too.. very disrespected customer's time. ------------------update! But the doctor and nurse assistant/medical assistant are very nice and sweet! read more

Scott B Karlene MD - Waiting for almost an hour - Dermatologists Near Me - Flint, Michigan

Front desk staff are very nasty and rude. Long wait times. Last minute changes from Dr to PA. Find a dermatologist that respects your time and has professional staff read more

First off - let me start off by saying I never met once Dr. Karlene. I've been to this place 4 times just this YEAR, each time I waited at least an hour to be seen except for one time (which was 45 minutes). The first time I was seen, I waited OVER an hour just to be called back. My appointment time was 4:30 -- I didn't leave that office until 7pm and they close at 6!!! I wasn't called back until almost 6pm. The scheduling is horrible. I specifically asked them what appt time is best for not having to wait hours to be seen.. I was told after lunch at 1... I was just there yesterday for an appointment at 1:15 -- wasn't called back till after 2 and the lobby was full of about 8 other people waiting. Let's not forget the sewage smell from the plumbing that happened as well while I was there. It smelled like ripped ASS! I had to spray my perfume before an PA assistant came out with Febreeze and explained what was going on - it was their sinks.. gross.. I had 2 tests for fungus and which the assistant could "swear on her life it's fungus" and yet the test came back as "trauma and shoes"???? That makes NO sense. I work from home.. I barely wear shoes... then they did a biopsy on me in which came back "allergies" -- yet they couldn't explain what I'm allergic too or why I'm not getting any better and I've seen them 4 times now. Then they had the nerve to ask me to call when another "bite" comes up, don't itch it, and they'd do another biopsy. For what? A no answer result? I don't need to be cut open and sewed again for no answers. DO NOT WASTE YOUR TIME HERE. The PAs do not know what they are doing. I'm going back to my old dermatologist, it's a drive but it's worth it. The only positive review I have is for the assistant - she's blonde and young. She did the MOST there. Thank you for being the only good part of that office. read more

Scott B Karlene MD - Tell me that's NOT toe fungus?? Spreading as well? This is so embarrassing to post but just so people can see. - Dermatologists Near Me - Flint, Michigan

He is my mother's Dr. At the WARREN OFFICE There are other doctors at the practice, but Dr Karlene is hers. He caught her melanoma two different times. She could have died if not. It's what Bob Marley died from as it is an aggressive tumor. I've never had a problem with him seeing g her, and he even looked at my son's mole when I was worried at the same appointment. He's never rushed us, and he's always taken 10 to 15 minutes if he's just checking in on my mom and much longer if he has to do her yearly body check. The nurse has given me Botox. I was a fan of hers, but I'm not (for me) any longer. However, she treats my mom like gold. My mom is in her 80s we've been seeing him for 20+ years I definitely recommend this place for your dermatology needs. The other stuff is way too expensive, and the nurse gets hers free she informed me, and I didn't like the feeling I was paying more so she could get hers free. The Warren Location. Not the flint .One star off for the nurse and the prices, and they no longer take care credit read more

The worse Dr.Scott I see in my life I told him I have a logic from the Chlorine and he give me a chorine soap and I was not know that was starting to burn my neck and my shoulders after that I Fell my neck go red and itchy and star look like a balloon and it was Heard so much so I wanted a different Doctors and he told me about what's going on there was not Give me nothing just cream and that's it they are unrespectful and not responsible for the patient read more

Staff is very nice! I have never had to wait too long past my scheduled appt time. I think the longest was 30 min, but my appts are not until after 5:30pm. I had very bad acne. I was given two medications and a prescription night-time cream (I also could use regular oxy cleanser so I didn't have to spend $$$) and the results are stunning! Having suffered from acne my entire adult life I tried everything, and finally one day I decided to see someone. I have been a patient here for 5 months and my skin has not looked this good since high school!!! My last visit they showed me the pictures they took at my first appt and I almost cried, if I hadn't know the pictures were mine I would have thought it was someone else. I really enjoy the products they have me use. I am happy with the quality and cost of the products/prescriptions. I go every 3 weeks to have Janette treat any break outs I may have, and she has taken the time to talk to me every appt to find out if I have any concerns, questions, and even has some samples of different cleansers and moisturizers. I am very happy with the service and results. read more

They over book their day and expect patients to wait in the lobby for an hour as if they have no lives but to wait to be called on like beatle juice. The front desk ladies have the ugliest attitude and are unpleasant to watch. There also is a stank in the office from the un-professionalism vibe they give out. read more

I would not recommend Dr. Karlene or his office. I waited a very long time to be seen - about an hour. Once I was seen he was rude and dismissive. I believe he is more interested in beauty standards then treating acne. read more

Esthetically this is a beautiful office. My office visit was not so pleasant the staff was unwelcoming at best. The physicians assistant that I saw had a cold and incompetent bedside manor. I left the office knowing that I would never return and feeling as if this office leans more toward esthetics than medicine. read more

I've never felt the need to write a review before- let alone a negative one. But I have never been so upset with a dr in my life. I have been dealing with an ongoing, spreading skin rash. And since I have had TWO autoimmune skin diseases in the past, and I haven't been able to get this under control, I chose to try out this place that seemed like a decent place from what I saw online. I specifically chose a day out of the week that the secretary told me the doctor would be in on so I could be seen by the actual doctor who the whole office is named after(and he is the only doctor on the staff) Because I told her what was going on and figured my best bet of getting this figured out would be to see him. She was in agreement and confirmed I would see him at the set day and time. After over an hour and fifteen minutes of waiting in the waiting room, I was lead to my room. At first I was feeling good about things. A nice lady was asking me questions to enter in the computer. Then right after that, a physicians assistant came in. After about 5 minutes of being with me, I was prescribed ..Zyrtec and Allegra. At this point after I thought this place was going to be the place to get to the bottom of things and give me my life back, I was near tears (since I have been on both medications and many others. I've tried everything and anything, and that's what she comes up with to treat my extreme rash and lesions.) I was so disappointed. Didn't even see the doctor that I purposely took time off work to see, and the PAs conclusion was so basic and off from what was truly going on with me(considering I even tried those over the counter medications and they did nothing for my problem)I felt as if I was alone in caring about my own health. And such a severe & serious issue- I feel like I shouldn't have to try to get a Dr or PA to care. I asked to speak with Dr Karlene. He came in(and didn't seem happy to do so) and looked at me for about 30 seconds. He concluded that I DID THIS TO MYSELF. that my suffering for nearly 6 months was just because of me PICKING ALL OF THESE SPOTS. He proceeded to tell me that this was no crazy or rare auto immune issue. I was then handed a psychologist business card. As if i'm a crazy person. Since I am NOT crazy, and am level headed I thought to myself, okay you know what? If this is me, then that's good news! I have the power to heal myself then. I always want to keep an open mind. I'll do anything to get better. And regardless of how I felt about what was said, that was the latest drs opinion. So I made sure no matter how itchy these spots were, I just kept them covered and never touched them. Sadly Dr Karlenes slight glance at my issue was not only incorrect, but now I have spots that resemble psoriasis and eczema ALL OVER MY BODY. my face,arms, back, toes, fingers, you name it. I couldn't believe the lack of effort and care that Dr Karlene showed my issue that was pretty extreme even at the stage before it moved to my legs and back when he saw me. I would advise anyone that doesn't want to be afraid to ever go to the drs again to be ridiculed wrongly and mortified for an issue that they have no control over and NEED HELP getting diagnosed instead of turned away- DO NOT SEE DR KARLENE. never in my life have I had an experience like the one I had there. And I hope to God that doesn't happen often at his facility- but regardless, it happened to me. I was scared for months to see anyone because of how I was treated there. Now that I almost have to quit my job from the pain, severity, and sight of my skin alone, I went to see a new doctor. He was mind-blown by anyone thinking this was my fault. He pointed out that even if I scratched anything, they should heal in a normal time frame but nothing ever heals. My blood work will be back soon, and he is suspecting an auto immune disease along with a yeast overgrowth or gluten intolerance. Perhaps Dr Karlene's place is great for superficial issues like getting Botox. But I caution anyone that's looking to Dr Karlene for help on a serious issue- don't waste your money, or time. read more

The staff for the most part is great. The office is very clean. For treatment, they really listen and are very caring. I would give them 5 Stars, but we always have to wait at least 45 minutes which I find extremely frustrating. read more

I absolutely love this dermatology office! I have been coming here for years and have brought my whole family for various skin issues. Dr. Karlene and his entire staff of physician assistants and nurses are knowledgeable, kind and compassionate. Skin can be a sensitive issue and they take great care in making you feel good about yourself. I see Jeanette regularly and I trust her recommendations completely. She sells products that work and are reasonably priced. She is passionate about skin care and it shows. I look forward to my appointments with her and I wouldn't trust my skin anywhere else. read more

First visit yesterday with my father, beautiful office but small parking lot. I loved how they called to remind us before visit . Long visit, very long. Check in was very helpful with our insurance questions. At some point the computer stopped working, patients were getting antsy with their wait time.the young lady handled everything very well. There was another young female who was on FaceTime.. (yes, while at work. Having a full conversation) rude to patients inquiring about their wait time, suggesting they can leave if they didn't want to wait. Then another lady came to the front to help print papers out she was also very nice. Doctor and nurse were both oh so nice just very busy. Maybe a little over booked. We will be going back in a few weeks . Fingers crossed for a quick trip. read more

I was a new patient - beautiful office! Staff was very efficient and did their job well. I made an apt. with a Dr. but instead was seen by a PA (physician assistant) She did ask me if it was ok with me to see her instead. Still weird not to see the DR.! Was called in from waiting room within 1/2 hour. My PA seemed very young and came across rehearsed, somewhat cold & not very personable. Nevertheless, her visit with me was thorough and she did answer all my questions. I never felt rushed or uncomfortable. I felt that she did a good job, missed nothing and she was very gentle! The RN was total opposite personality, very warm, welcoming and friendly. Overall it was good. read more

I saw Lori from Dr. Karlene's office on Thursday for a procedure that she definitely excels at. She was perceptive to my needs and created detailed instructions for my aftercare. Attentive and knowledgable....outstanding. read more

I have been a client of Scott Karlene for more than 20 years. Being an Irish woman who insisted on sunbathing as a young woman, I have done much damage to my skin. Dr. Karlene patiently provides many different dermatology services. He is an expert on skin health, with a special eye for skin malignancies. He does not hesitate to refer clients to specialists when he determines it the best option, while at other times he treats the conditions himself. His office reflects his desire for beauty. Dr. Karlene works seamlessly with his staff and appreciates what they bring to his practice. I could not recommend Scott Karlene more. read more

I had to wait 1 hour and 20 minutes for one of my appointments and then another hour for the follow-up. I even called half an hour ahead of the follow-up to see if they were running behind at all and was told that everything was running on time. I suppose one hour late is their idea of "on time." Aside from the wait times, I was also frustrated by the run-around I was given on the phone when expressing these concerns and some vague treatment instructions for home. I tried to be polite and respectful in all my interactions with the staff, but the impression I was left with was just a lack of professionalism. read more

I love this practice, they were able to help treat my daughter's skin condition right away. The staff is very polite and helpful, Jeanette does micro derm/chem peels for me and is fantastic. Meghan is very informative as a PA and everyone on the staff seems to have the patient's best interests at heart. highly recommend this practice. read more

Always takes a ridiculous amount of time to be seen. I've left on several occasions after waiting for an hour. They're always overbooked! The one plus side is that the office is aesthetically pleasing and clean and the staff is typically nice. read more

I highly recommend his services and his office. Not only is the office an incredibly beautiful facility, the staff are also courteous and friendly. Dr. Scott Karlene is very intelligent and exceptionally kind as well. He made my not so pleasant rash treatment the best experience I could ask for after 4 other doctors were unable to diagnose and treat me. read more

Wonderful beside manor. Dr. Karlene and his office staff are a wonderful group of people. Dr. Karlene's knowledge and experience is beyond dermatology. He knew things that were going on with me medically before I even told him about it. He definitely is one physician I would refer my friends and family to. read more

This is a great dermatology office with knowledgeable staff. The staff has always been friendly at all of my visits, and I have not had to wait long for my appointments. Dr. Karlene is very knowledgeable in what he does and I would not go anywhere else. My skin has never looked better! My product regimen has my skin glowing and has cleared all of my acne. The compliments I receive daily have definitely made it worth the drive to come here! read more

Beautiful office, and friendly staff. I see Lori there for laser hair removal and she is very personable and funny, yet very knowledgeable about the procedures. I look forward to my visits with her! Earnisha S. read more

I have never been to a more thorough dermatologist! He cured my acne and the staff is outstanding. I refer all my friends and family there even if they have to drive an hour, it is well worth it. He is brillant. read more

absolutely ridiculous! the office is way over booked all the time on average i have waited between 1-3 hours to even be seen.on top of that out of the 5 visits i have scheduled i have only actually seen the physician 2 times, i get to my appointment 15 minutes early because i respect other peoples time un like this office and he is not even there and i have to see his assistant or he is running way behind and they offer to re schedule another week or two out with his assistant i am very un happy with the treatment i received at this office both time wise and medically, the only reason more than one appointment was booked was because of issues resulting from the first visit, i will no longer even try to see this physician and will begin a search for a new dermatologist read more

I asked at the desk after waiting 45 minutes past my appt time how much longer would I have to wait and was told that is was going to be next. I was the only one in the waiting room. Da. Waited one hour past my appt time and the just left to find a dermatologist that would respect my time as much as I respected theirs. Over booked and front desk staff was rude. read more

I have been a patient of this clinic for about 5 yrs. I have only good things to say about the doctor and his entire team of staff. Dr. Karlene is extremely knowledgeable and passionate. He's an excellent doctor and a wonderful person. His staff are always professional. I cannot find a better dermatologist / clinic than this. read more