Awesome doctor, love this office. Staff is friendly and helpful. Whole office is clean and kept…read moreup well. Can't say enough good about it.

I absolutely love Doctor Gaffney, great experience all they way around, including his…read moreassistants!...If you are seeking a good Dermotologist, he's your guy!

I found the doctor to be very knowledgable. They were able to see me, due to a cancellation, right…read moreaway. And was seen within a couple of minutes of my appointment. The large lobby was pretty full. So it would seem to be a very popular place to go. My neighbor goes there too and he is happy with them. It's a fairly large and well maintained facility. I found the staff to be very professional and polite. The doctor treated me like a human, not a number- which is rare these days. He was also very informative. I had some skin concerns and irritations that my primary doc miss diagnosed and miss prescribed. You can tell he knew what he was doing. I was in and out of there within 15 or so minutes and they even gave me samples of lotions. They care.

Disappointed. When we made the appointment, when we were brought in by the assistant and when the…read morepractioner came into the room, we told them we had 3 issues of concern. The practioner looked at 2 of the areas and then discussed diagnosis and treatments. He spoke for quite awhile. We are older and our memory is not what it use to be. We realized later that he didn't look at the 3 spot. Now they called and said we have to pay for a new appointment for him to look at it. Seems to me someone would have written down the areas of concern.According to the office manager, they didn't. We don't recommend you make an appointment with this business.

I love this place. Sue and Ann do a great job. I definitely would recommend them. The fillers they…read moredo are perfectly done

From the owner: Let Us Help You Stop Skin Aging in Its Tracks Make an…read moreappointment at our skin clinic in Flint, MI Getting older doesn't have to be such a big deal. Skin Renewal Clinic provides the skin renewal services you need to keep your youthful glow until your later years. Our skin clinic in Flint, MI offers a wide variety of treatments, so you can find a solution for your personal skin concerns. You can trust us to help you choose the best one for you because our team has over 23 years of experience working in skin renewal services. Contact us today to learn more about: Botox injections Dermal fillers Micro-needling services Skin rejuvenation services Start taking care of your skin with us. Call 810-230-2636 now to schedule a free consultation at our skin clinic. Please note that we accept all forms of payment and have a rewards program partnership with All? and ASPIRE..

I went in under the impression the appointment was a consultation, I walked out 20 minutes later…read morewith the whole issue resolved. The quickest, easiest, and most fulfilling doctor's appointment I've ever had.

Employees call other physician offices and get extremely rude then hang up. If they treat other…read moreprofessionals this way, imagine how they treat their patients.

Front desk staff are very nasty and rude. Long wait times. Last minute changes from Dr to PA. Find…read morea dermatologist that respects your time and has professional staff

First off - let me start off by saying I never met once Dr. Karlene. I've been to this place 4…read moretimes just this YEAR, each time I waited at least an hour to be seen except for one time (which was 45 minutes). The first time I was seen, I waited OVER an hour just to be called back. My appointment time was 4:30 -- I didn't leave that office until 7pm and they close at 6!!! I wasn't called back until almost 6pm. The scheduling is horrible. I specifically asked them what appt time is best for not having to wait hours to be seen.. I was told after lunch at 1... I was just there yesterday for an appointment at 1:15 -- wasn't called back till after 2 and the lobby was full of about 8 other people waiting. Let's not forget the sewage smell from the plumbing that happened as well while I was there. It smelled like ripped A**! I had to spray my perfume before an PA assistant came out with Febreeze and explained what was going on - it was their sinks.. gross.. I had 2 tests for fungus and which the assistant could "swear on her life it's fungus" and yet the test came back as "trauma and shoes"???? That makes NO sense. I work from home.. I barely wear shoes... then they did a biopsy on me in which came back "allergies" -- yet they couldn't explain what I'm allergic too or why I'm not getting any better and I've seen them 4 times now. Then they had the nerve to ask me to call when another "bite" comes up, don't itch it, and they'd do another biopsy. For what? A no answer result? I don't need to be cut open and sewed again for no answers. DO NOT WASTE YOUR TIME HERE. The PAs do not know what they are doing. I'm going back to my old dermatologist, it's a drive but it's worth it. The only positive review I have is for the assistant - she's blonde and young. She did the MOST there. Thank you for being the only good part of that office. UPDATE: I went to my old dermatologist - it is indeed fungus that I have, and it is so far deep that no amount of "anti fungal" OTC nail gel would work (this ridiculous office advised kerasal which I've been using for months and it's worse). I was prescribed a strong lamisil oral medication which will take 6 months to fully grow out and heal. The other diagnosis which was allergies? Lichen Planus. I was prescribed a cream and within literally TWO uses -- I'm already seeing results. Also, they did a scrape biopsy instead of a "punch hole" biopsy and I'd recommend that, as the one performed on me in this office left a horrible scar.

Great place! Friendly staff and wonderful service I highly…read morerecommend this place!! Best massage therapist

First of all when I went here, I was really excited to come here because I was moving from a…read moredifferent state. I I came in expecting regular services how I normally get laser hair I do have melanin skin when she began to do the laser. She put some type of jail on my face which is I've never got that done before but long story short, the results did not work and when I called to kind of let them know to see if I could come in maybe for a touchup or something like that she told me that that's not something that they could do. She also told me that I needed to wait weeks to be able to see, but I get laser often so that's something that I already knew and she just was not trying to compensate me as well at all with anything not even a visit to see if if it's something that they could've did better so I don't recommend coming to this place. The customer service is great though.

Pinnacle's billing is a nightmare. My insurer issued Explanations of Benefits reducing the charges…read moreto the contracted allowed rates for my 2 kids AND made payments to Pinnacle. Despite hours and hours of my time on the phone over 4 phone calls to fix the issue, Pinnacle says "it's under review" but still does not recognize the insurer payments or EOBs and will not even allow me to send them the EOBs (I have copies and offered 4 times to send them in case they can't find them). They continue to send me harassing invoices claiming I owe amounts I don't owe because they were reduced by my insurer and FULLY paid by my insurer. It's absolutely ridiculous.

I personally went into the office to schedule an appt.the lady at the front desk with shoulder…read morelength dirty blond hair was so rude i would never recommend this place to anyone i was very disappointed very rude attitude.