Well we finally got hit with the ridiculous wait time people have talked about. Now, first I must say that Dr. Haley, who we WERE seeing, has apparently left which sucks because we loved her. So it went like this: got to our appointment for 1:15 about five minutes early. Sat down and waited. And waited. STILL WAITING. I questioned the front desk after an hour and was told they were "short staffed" and would get us in as fast as they could (we drive well over an hour to get there so had already invested in a two hour drive and an hour wait). In my world, you start calling patients to reschedule when staff doesn't come in... at least... all my other doctors have To their credit the nurses were nice, patient with my intense frustration, and very apologetic. They FINALLY got us into a room about 2:45. Dr. Karlene appeared after ANOTHER half hour, and it was obvious to my daughter and I that he didn't give a damn about our waste of time. He tossed out a "sorry, we're short staffed and very busy". He came off as rude... kind of "how dare you be ANGRY that you had to wait for me" (because I had let him know EXACTLY but politely how pissed off I was), answered our questions with a "why are you bothering me with this and wasting my time" tone, stayed less than ten minutes, and was done. Results of the visit: Nothing! "Well, just keep doing what you're doing." We were checked out by 3:30. The lead nurse gave me a "no wait time" card for our next visit. Next visit? Seriously? What next visit? Even if we DID use it -- which I assure you we will never bother doing -- it would screw over the people waiting on that day! read more