Its right there in the name, seriously. Sheri in the office is a delight and instantly "got me" on…read moremy need for decisiveness and speed and was spot in in getting the COI for our building management. I like/need a high level of communication and got that in spades. Jim and Adam arrived in the promised window and after a walk through to explain the process and ask questions about my problem area they got to work. The smell of that pretreatment as it is mixed and applied is quite potent - but it is a good smell for sure. I mention that because we have an olfactory sensitive staff member who I had wisely told to stay away until we were done. While Fantastic was not the least expensive project quite I received they were very competitive and worked hard to understand my needs and earn my business. They are packing to leave and I could not be more pleased with the clean and freshness of our cheap glue down office carpet. Just because it looks clean doesn't mean it is and I wanted to see the dirty extraction water like always because I find it satisfying to see all that ick going down the drain. They were very careful with our belongings and respectful of our space at all points in the process. The big soup stain and the big Sprite mess at our front door are completely gone and the areas under our chairs that had all those little spots are nice and clean. Would highly highly recommend and will for sure use them again. Adam is apprenticing to James to continue the business and that is always gratifying to me on a personal level to support generational businesses that have survived and thrived.

Great work on my carpet that had been wrecked in a storm. Super friendly and helpful people running…read morethe place

We had a great experience from the beginning to the end. Our first project was in 2016 when we did…read moretile & carpet floors in our house, Daniel listened and did exactly what we wanted down to the detail. We couldn't be happier with the work. So this year when we had to remodel our rental properties we were pleasantly surprised to know, that Floors n Design offers complete home remodeling services and not just flooring. So we ended up giving Daniels company the whole project. Floors n Design's team created an accurate and comprehensive scope of work, exactly what needed to be done. His guys were on time and very professional. The job was completed by the end of the summer and again we were satisfied. The company's professionalism, work ethic and dedication are definitely there major highlight and sets them apart from the rest. Thanks again!

I hired Floors N Design to replace my entire downstairs floor with tile, install tile in a walk-in…read moreshower, replace countertops, and manage installation of kitchen cabinets. This is the second time that I have had them do work for me. The quality of their work is excellent, and the owner, Daniel, takes great pride in the work that they do. His employees are likewise skilled and careful. All of the tile and grouting was precise and even, and seams were finished very professionally. Daniel also worked we me to select the right tile and colors to match my other furnishings. On the business side, Daniel is one of the most professional and conscientious contractors that I have ever used. He walked with me around the house, asking questions and making suggestions as we went along. Then he provided me with a detailed written estimate for the work. The costs met my expectations for what I thought that the work would cost. During construction, Daniel frequently visited the house to check on the work and resolve design issues that arose. Best of all, Daniel is very customer service oriented. He always returns my calls and emails promptly and made an effort to get the construction done on my schedule. I highly recommend Daniel and Floors N Design. I will definitely use them again.

We had an amazing experience with Carpet Now. From start to finish, the entire process was smooth,…read moreprofessional, and far exceeded our expectations. James, our sales rep, was fantastic to work with -- he was responsive, knowledgeable, and took the time to help us choose the perfect carpet for our home. He made scheduling quick and easy and kept us informed. Installation day was seamless -- the crew arrived on time, worked efficiently, and paid attention to detail. Our new carpet looks fantastic and completely transformed the space. The quality and pricing are unbeatable. We would absolutely recommend Carpet Now to anyone looking for new carpet.

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

We've had nothing but great experiences with Renzo and his team. We've had them over to our house a…read more few times now and they have been nothing but professional, pleasant, and very meticulous. The ladies who came along have also been so lovely! They've been very patient while I tried showing them what to do and trust me there's always a lot to do in this house! They've now helped us from cleaning the floors, kitchen, bathroom, stove, mirrors, windows to doing and putting laundry away and so much more! They've done an amazing job making our space clean and liveable haha! They're always so kind and polite. I cannot say enough good things about Renzo and his team. They're very hard working, and are very generous with their time. It was such a pleasure to have gotten a chance to sit down and speak with his team over chick fil a last time! I know we have found a great team to take care of our home for a very long time. Thank you, Renzo! :)

They did a great job!!!! Same day service and very professional. Everyone was great and they were…read morevery thorough in the cleaning I received.

Unresponsive is how I would describe this company. I talked to them on 10/10/22 to come and give…read moreme an estimate on some rug repair/rug pulling after some indoor foundation work. No call back after talking to the lady who answered the phone. Called again two more times over 10 days and left messages. Still no call back. Finding a carpet repair company turned out to be hard, but most other companies were responsive and said they don't do that work--I respect them getting back to me and I will Not review them. I take exception to The Carpet Specialist who failed to respond to numerous inquiries. What does that say if you hire them and they need to come back? Will they "ghost you?"

I hired them to stretch our carpet and did a pretty good job and did come on scheduled time…read more However, they are dodging me when I requested an invoice. They said they would turn my invoice into the office then they would email me and it's been over a week. I called them a few days later and the lady never picked up and now the phone call goes straight to voicemail. The address listed for this business is an apartment which I believe is illegal to run a business from a residence. I'm assuming they are dodging tax by not providing me a receipt. I really need this receipt as we sold our home and need to provide to the new buyer. I have a couple of stars because they did a pretty good job. I will report them to the BBB for not providing an invoice as well as running a business from a residence. Also I thought they charged a bit high for the amount of work that they did. I would definitely get an estimate and shop around before using them in the future, especially if you need warranty or an invoice.

We hired Evergreen Wood Flooring to complete two separate jobs for us. The first job involved…read morerepairing the (super noisy) subfloor in my home office. The second job involved replacing certain boards in our guest bedroom that were lifting up and not sitting flush. Both of the jobs required re-installing engineered wood flooring. Rudy was very responsive and reasonable with pricing. The team (led by Rodolfo) was punctual, experienced, and efficient. I appreciate the team members' thoughtfulness and their taking extra care to make sure that, after they completed a job, everything was how it was prior to their starting the job. We are very happy with the outcome of each job. This is a great family business that I will absolutely hire again in the future. We would highly recommend Evergreen Wood Flooring to anyone.

Had a great experience with Rudy and the Evergreen Wood Flooring crew at my rental property in…read moreHouston. They handled a hardwood floor installation and also refinished it to match the rest of the floors in the house -- and honestly, you'd never even know it wasn't all done at the same time. Everything blended perfectly. Super impressed with the attention to detail. Rudy was easy to work with, kept things moving, and the crew got the job done efficiently without cutting corners. Solid work all around. Would definitely recommend

I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.