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    C's Auto Sales

    3.0 (2 reviews)
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    Bennett Toyota of Lebanon

    Bennett Toyota of Lebanon

    (13 reviews)

    Took my 2007 4Runner in for a coolant leak. They charged $175 just to diagnose the leak, which was…read morethe upper hose, (which was a new Toyota part). They explained that the wrong non-Toyota clamps had been used and were overtightened (My oversight). They needed to keep my car overnight (huge inconvienence) because they didn't have a hose in stock (Really?) They then installed a new hose for $133 and performed a coolant flush for $179. There was an unexplained coolant conditioner fee of $39. Then after paying $475, I went out to check the car and they had installed the new hose with the non-Toyota universal clamps! Apparently, the service writer didn't know that clamps had to be ordered separately. I am beyond frustrated with lack of communication between the service writer and the techs and for the excessive costs for minor service. All would have been OK if they had done the repair correctly, now I have to bring it back another time, or take it somewhere else to be fixed correctly. Bottom line, if you're not in warranty, find another place to take your car.

    My friend was looking for a RAV4 hybrid and went to Bennett. The sales person told her he could…read morefind what she wanted. The next day he called with 2 identical cars that were available and she went to the dealership and put down a deposit, made arrangements to pick it up 4 days later, and did everything to get ready for anew car. The afternoon before she was topick it up she was told that they never picked up thecar and it had been sold. No dealership should take your deposit money then fail to go get the car. Bennett really dropped the ball. They think they might be able to order one in a month or so. If I could give them a zero I would. This is not the first time that this has happened with Bennett failing to secure a car that they said was available.

    C's Auto Sales - usedcardealers - Updated May 2026

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