Imperial Primary Care is a wonderful practice filled with amazing people. They do a great job and…read moregenuinely care about each patient that walks through the door. Dr. Rubalcava is a terrific provider. He treats his patients with compassion, takes the time to understand them and provides excellent treatment. Sofia, the outreach coordinator here, is extremely helpful and attentive. She helps the whole process run smoother and makes sure everyone feels welcomed and at ease. I highly recommend this practice and the quality service they provide.

I had such a wonderful experience at my recent appointment! From the moment I walked in, I felt…read morewelcomed and genuinely cared for. Tanya was absolutely amazing -- kind, professional, and incredibly attentive. She made the entire check-in process smooth and stress-free, and her warm personality immediately put me at ease. It's rare to find someone who balances efficiency with such sincere compassion. Dr. Chahbouni was equally exceptional. He took the time to truly listen, answered all of my questions thoroughly, and explained everything in a way that was easy to understand. I never felt rushed, and I left feeling confident, informed, and reassured about my care plan. The level of attention and service I received from both Tanya and Dr. Chahbouni exceeded my expectations. You can tell they genuinely care about their patients. I'm so grateful to have such a dedicated and professional team handling my care. Highly recommend!

I scheduled a routine lab appointment at LabCorp, 1950 Sunnycrest Drive, and unfortunately had a…read morevery concerning experience. The front desk staff were unprofessional and unhelpful, and my attempts to seek clarification or assistance were not addressed. One receptionist, in particular, spoke to patients in a disrespectful manner. In addition, there appeared to be frequent gossiping between reception staff and a phlebotomist, which contributed to an unprofessional environment. The waiting room was overcrowded, and there did not appear to be an appropriate sense of urgency in assisting patients. The overall atmosphere created unnecessary stress and made the environment feel disorganized and unsafe. Experiences like this can discourage patients from seeking care and undermine confidence in the quality of service. I hope this feedback is taken seriously and used to improve patient care and professionalism at this location.

1045 am, October 02,2025…read more I pulled in the medical plaza thinking I was barely making my appointment and looking for a parking spot! I found a couple but it was for the building next door. I proceeded to park in the spot thinking I was going to be in and out of here! Oh no, was I wrong. The LabCorp was packed! And then I checked my appointment time... Holy cow! I'm an hour early. Phew... I rush back out and decided to move my car. I did not want to be towed. So, your options for parking are 1) Parking structure, 1st 30 minutes free, beyond is $1.5/30 minutes. 2) There's street parking available on Valencia Mesa. Short walk to the building. I do the express check-in via the mobile text received but also at their kiosk as I wasn't sure the phone method worked. At the kiosk, you'll need to scan your DL. All checked in, it said that I can go wait elsewhere that I'm comfortable. Heck yes, get me out of that cramped waiting area. Ridiculous... I'm sitting on the bench just outside of the building entrance doors writing this review. It's much nicer out here with fresh air. Getting nervous, ten minutes past the appointment time... Ooh, the text messaging worked but back to the receptionist to confirm information and lab orders. Back to waiting again for next available phlebotomist. This waiting room is way too small, way too many people. Finally, I get called, 30 minutes past the appointment time! I'm not surprised. SMH. The phlebotomist is nice, however, I judge them on their skills for drawing blood. I will let this experience slide... WTF are you going to do? She couldn't find a vein, I guess I need to chop off the defective left arm! Haha! She asked to use the other arm, how kind that she asked. As I said, what are you going to do? Reschedule? Hell no! My time is valuable, #JUSTDOIT. She was able to get the vials done. Her wrap on the left arm comes undone and unravels. C'mon now. Greenhorn, a little inexperienced, or just cheap not using enough stretch bandage?? All done except she presents me the little cup for the sample! Haha, fine, this one is no problem! If you are unfamiliar with location, I highly recommend you go to a larger location or at least call to talk to one of the staffers to ask about their slow and busy times. I know this area so parking on the street isn't an issue. I've never experienced such a busy and tiny LabCorp location. Even the phlebotomist said it's their smallest location in the area. Oy vey... My phlebotomist did her best to care for me, she was gentle, but strike one was the big miss. Strike two was not bandaging properly. These are on her. The facility is too small for my liking. I'd choose another location and will only return if I had no other options.

715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

I haven't been here since they finished their remodeling…read more I love how they have so many kiosks with a clear divider for some privacy from patient to patient. The waiting room is large and they have long business hours from 5a-5pm. I don't love getting my lab drawn in general but I am happy to have this location close to my house. Mobile check in is nice.

Even with the place looking a little bit run down, they are always fast to serve you and always…read morefriendly. They are also gentle getting your blood. Highly recommended.

I am so glad I found this place. My daughter needed blood work that Kaiser would not cover. The…read moreemployees here were sooooo friendly, especially the lady from Atlanta.

Made an appointment for 915. I didn't get in until 1015. What a joke what's the point of an…read moreappointment. The worst part is people are sick and the waiting room is literally 40 chairs next to each other with no space in between.

9:15am appointment on 4/22/26. Arrived and checked in at 9:05am. They didn't call me back until…read more9:55am. Why bother offering appointments if you still have to wait 40 minutes?

I've been scared of getting my blood drawn pretty much my whole life, and for some reason I never…read morefelt that fear once with Andreh. He's extremely professional, super efficient (he was in and out of my apartment within 10-15 minutes), and clearly knows what he's doing. He walked me through everything with total confidence and made the whole process feel easy. He was also super patient with my barking dogs, so there's some bonus points right there. If you're in the area, you need phlebotomy done, and especially if you get anxious about needles or haven't had it done before, this is your guy. Five stars - highly recommend.

I had my call returned within about 15 minutes. Andre's a super friendly guy, pretty funny dude. He…read morewasn't overscheduled and was able in my case to accommodate a next-day appointment. I paid up front over Venmo, feeling comfortable with it because of his good reputation on here. And indeed he did not disappoint. Andre showed up to my house exactly on time. He went over the instructions of the kit for the test I was having done, and already knew what to expect. He asked the right questions - "Are there ice packs with this one?" "Does it need to be centrifuged?" He was even such a pro he knew which cabinet door held my garbage can without looking. The poke itself was right on the money, nearly painless, and without complication. He took the kit with him to do the postal dropoff himself - it was included with his services. One less thing for me to have to do, which was appreciated. We shook hands, said goodbye, and that was that. He did not solicit me for a Yelp review. A lot of service providers will offer deals to customers in hopes of scamming their way into a good review - it's a red flag whenever I see it and it makes me mad for having wasted time reading reviews that were essentially bought. But Andre didn't do that at all, which is why I immediately got on my computer to write him a review anyway. He earned his reviews by being good at what he does. I'd use him again anytime.

A very nice and professional staff. Thier service and their…read moresystem has been great among the labs I have known. Strongly recommend this lab!

Love the service and the check-in process. Love love this location and Labcorp. The other place…read moremost Drs use is terrible.

So super rude and uncaring about a potential medical emergency. And there restroom facilities were…read moreout of order so I need to go take my urine sample somewhere else and return it. Awful experience!