Surprisingly really nice visit. 40$ regular mani pedi. Older women maybe in her 60s did it. Lovely leg massage w/scrub and lotion. Gentle w/my toes. Massage chairs not the best and limited polish colors but I'd return. Waiting on mani next... A few workers seem to like to FaceTime. Maybe I'm just old school but I hate that's normal now in public? read more

PARKING There is a parking lot and is located just around the corner from Publix and CVS APPOINTMENT We were able to make an appointment the same day on a Friday for a mani and a mani/pedi. We arrived on time and were seen right away. SERVICE I got a manicure with some design and it was fine. The color didn't match but she tried really hard to achieve the style I requested. My manicurist was very nice. OVERALL I paid $35 (not counting tip) for a gel manicure and got three colors with a basic design. RECOMMENDATIONS I would not recommend going to this nail salon as both me and my friend were both cut during our manicures. I was cut once in each hand and one underneath my nail. My friend was cut on her first cuticle. While my manicurist tried really hard it wasn't great overall. One nail had debris fall on it while she painted and she painted over it so there were bumps (last sand) that you could see once she was done. One nail chipped a day later which was surprising as my gel manicures usually last 10-14 days with no issues. UPDATE The business owner reached out and to update I did not complain during the appointment nor did my friend. Once I was cut there wasn't really anything to be done to "fix" the cut. We both paid in full and tipped the ladies for their time and effort. read more

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This is the worst salon in palm beach ever i got there there were nobody in the front one the cuban girls that bsrely speak english have to call the girl in charge she was in the back eating the girl ask her whos gonna take care of her she said oh this girl she didnt even was like hey how are you my manicure was ugly they took forever to do it i would never go back here and the salon its ugly. I would never come back here que salon mas malo que mal servicio llegue ahi nadie me atendio no habia nadie en el front desk la muchacha que me hiso las uñas se demoro tanto y ne hiso un trabajo tan feo mis uñas estan lelnas d pinturas por afuera y en vez de pasarme un algodon con acetona me kitaba la pintura conun alicate mas nunca vuelvo a este salon jamas . read more

Crystal Spa & Nails - Not happy with manicure too ugly - Nail Salons Near Me - West Palm Beach, Florida

Great service, always leave with a beautiful set of nails. Nhi and her family take great care of us! Every service is spectacular read more

Crystal Spa & Nails - Kids Gel Manicure - Nail Salons Near Me - West Palm Beach, Florida

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You guys, whatever you do, DO NOT, I repeat DO NOT come here!! I just landed in Florida and needed desperate help with my nails. These people suck at doing nails and they act like they're doing us a favor. Lol it's pretty funny how ridiculously UGLY my nails came out. I had to remove my previous tips so they started off with the pedicure first but you can already tell by how the nail technician is by the finished pedicure. Let me tell you, my toddler niece can scribble scrabble better than the lady I had. She cut me once on my toes and then cut me 3 more times on my hands. Then I stopped midway and asked whatever her name is Ni or Nee (seems like the boss or manager) if I can have someone else do it. She said oh we don't have anyone else. So I told her don't even do the dip powder that I wanted, just finish up with a regular manicure so I can remove it and redo it at another place ASAP. They're rude and inexperienced. No lotion after either so my hands dryer than sahara desert. Go pay someone else who's more pleasant and does a better job. How did they get their license omg!! read more

Crystal Spa & Nails - Nail Salons Near Me - West Palm Beach, Florida

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I saw nee's brother didnt get his name but did great took his time and made them nice amd even! And he had a appointment after me and still took his time and made sure his client was okay! Love it will go again! read more

Crystal Spa & Nails - Nail Salons Near Me - West Palm Beach, Florida

Rude people. Had me waiting for a while then said can't do. Not a way to treat customers . I wouldn't go here. Looks dirty too.

i've been going to nhi for almost 15 years now and she's nothing but amazing! she takes her time with her clients and always exceeds expectations -- prices are absolutely great, and i ALWAYS receive compliments on my nails. read more

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I wouldn't even give this place a star but hey, that's Yelp for you. This place is grossly understaffed and the ones that work there are only knowledgeable in certain services. For example, one can do a pedicure but not do a set of tips. The two girls here are too busy bouncing between pedicures, manicures, gel nails and eyebrow waxing. The wait is outrageous. Never again. And yes, I HAVE THE RIGHT BUSINESS. read more

Nhi is amazing and will always take care of your needs. Her staff is very welcoming and the location is always clean. They follow CDC procedures and work safely. I love the work they do at Crystal Spa & Nails. read more

Crystal Spa & Nails - I LOVE!!! The work Nhi does! Never disappointed, always fits me in and is very talented. Never going anywhere else!! Check her out! - Nail Salons Near Me - West Palm Beach, Florida

What a great place. Super clean and great chairs. Hai is fantastic! Great hands and gives you a touch of reflexology when he massages your feet. read more

Crystal Spa & Nails - What a Gem!! Super clean and great chairs! - Nail Salons Near Me - West Palm Beach, Florida

Julie is the best!!! She always dose a good Job. i love coming in here and feeling welcomed and very comfortable she done a grate job with acrylic, my feet and shes super good and doing eye brows!! I so recommend this palce!. read more

This is my go to nail spot ! Love. Nee does an amazing Job. There prices are super reasonable and I feel comfortable knowing my nex gen is always up to par! Highly recommend going ! read more

Horrible service... made an appointment for NexGen, sat for 45 minutes with acetone soaked fingers in foil and was ignored while a walk-in was immediately seen and received a polish change while I sat with my fingers burning. I removed the foil wraps and walked out. Not one person acknowledged me as I waited and my nail tech sat next to me giving a walk-in a manicure. I can understand waiting 10-15 min as required for nexgen removal but 45 minutes is absolutely ridiculous with not one person checking on me. Don't waste your time read more

I was pleasantly surprised by this service I received from Rachel. She was extremely professional did just what I asked and my nails are beautiful. I will definitely be going back to see her. They speak Spanish not much English. parking is kind of difficult. read more

I was completely embarrassed by their staff after I left there. I spent well over $100 there for myself and my friend to get pedicures and gel manicures, and after cashing out, tipping and leaving for a significant amount of time, one of the manicurists tracked me down in Publix (over a block away) letting me know that they added wrong, undercharged me by $10.00, and prompted me to walk all the way back, around the block to run my credit card for another $10.00. A huge inconvenience to me, not them. This was completely their fault, mind you for mis-charging me in the first place and after I had tipped them $38 for 2 people's services. This was the most UNPROFESSIONAL thing I've ever seen in customer service, and embarrassing, also annoying, and also very rude. If you undercharge someone by a few dollars, and it's your fault, and they walk out the door- you don't chase them down in public somewhere 10 minutes later. Seriously the most ridiculous things I've ever seen. Do not recommend. Completely unprofessional. read more

Very pleased with the service at this salon. I've lived in the area for awhile and had no idea it was until this plaza until I found the salon on Yelp. I walked in for a pedicure and they took me right away. I was pretty impressed since it was on a Friday. The nail tech did an awesome pedicure, didn't talk too much which I like, and was extremely polite. I have no complaints at all and I'm very glad I found a great salon so close to my house! Also, very reasonable in pricing as well, which is always a plus! **UPDATE** I went back here for a mani-pedi for my birthday. I just wanted black polish- very simple. The lady who did my nails seemed nice at first. Then, I noticed she was using a matte polish on my toes instead of a regular nail polish. She pretended I didn't know what I was talking about and said that "the top coat will make it shiny". It did, so I let that go. Then we went on for a gel manicure, black polish. She proceeded to do my manicure and was pretty sloppy. I thought she was going to clean it up at the end, but when she told me she was done I was sadly mistaken. I told her I wanted it fixed, I wouldn't be walking out like that. She said "Why didn't you say something earlier?! Can you not see?!". I was appalled. She proceeded to use the electronic filer to take the polish off while BURNING MY NAILS. I told her she was hurting me and she didn't care. I was FURIOUS at this woman. As this is happening, no other techs bat an eye. I went to another tech and she did my manicure in a timely manner and they looked good. In the end, I was not offered ANY sort of compensation or discount whatsoever. I didn't even fight it I was so mortified and wanted to leave desperately. DO NOT GO HERE. You will be disappointed. I can't remember her name, it may have been Julie. read more

So pleased to find this nail spa! Lydia was great. I just had a pedi(French), but I saw all kinds of.nailservices going on and it seemed liked a number of regulars were there. Lydia paid great attention to detail and gave a nice massage( I would know I'm a Therapist) I'll be back and happily refer you! read more

Great service, clean and busy with happy customers. Call for an appointment on the weekends. These ladies are booked with lots of return clients, which speaks well of their commitment to their craft. read more

In all honesty the absolutely best Nail Salon in West Palm Beach!! Nhi does an amazing job, my nails are always even and perfect. I'm a dental hygienist and am extremely tough on my nails, washing my hands at least 12-15 times a day. I've been looking for years for the right nail salon and at last I have found it, well my daughter found it on Yelp and came in 1st and called me immediately and said you're going to love Nhi. I made an appointment with Nhi she did an amazing job with my nails and eye brow waxing and her mother Tum gave me the best pedicure and massage ever with a sugar scrub wow I left feeling like a new person. This was 5 months ago, I should have given Crystal Spa & Nails a review sooner but here It is a little late but non the less an amazing review. Don't even think twice about coming here Nhi will take amazing care of you!! Thank you Nhi for my amazing beautiful nails that last me longer then any other nail salons I've used. PS I've been coming in every 2-3 weeks for the last 5 months and I leave just as happy as the 1st time I came in!!!!! read more

i've been going here for about 2 years now. and I trust them with my nail every time, and they never disappoint. always the best and people here are extremely nice. this is the only place i get my nails done read more

Truly amazing. They do a great job and go above and beyond with the massage.

I came to town for thanksgiving and I needed my nails done. I looked on yelp on this place got a lot of nice reviews and great work from the pictures I've seen and very nice people (from what I read) I get there and no one says anything to me. Immediately I feel uncomfortable. There were two ladies doing nails right in front of me and no one asked me what I needed or told me someone will be with me shortly.. I still waited because I really needed my nails done and after 5-7 minutes still not a word from anyone so I left. I wont be recommending this place to my family who lives here. You should always make the client feel comfortable because they will always come back. read more

I've came here 3 times and the last two times were horrible. I was there for hours because they're so slow, also I got a full set and it didn't even last me a week before my nails were lifting. I had to refile them when I got home since the shaping was so bad. Along with the crystals on my nails they were already coming off in like 3 days. However, they do have pretty colors but if I was to go there again I'd make an appointment with nhi. read more

If I could give this place no stars I would! We made an appointment in advance for fill and two pedicures. We called when we arrive to make sure they were ready for us. We still sat and waited for over half an hour to even have water in the pedicure bowl. They took so long there was no time left to have my nails done even though I asked who would be doing my nails no one ever came over when my pedicure was done. The girl who did my pedicure cause more pain than I've ever had digging under my nails and pulling out skin on the sides. The polish job already looked like it was starting to chip because she didn't paint the top of the toenails. I had to ask to have this done. Neither myself or my niece had any kind of massage. I had already decided there was no way I was going to let these people work on my nails but the worst part was they didn't even acknowledge that I had an appointment to get my nails done and no one cared. Avoid this place at all cost! I am hoping I don't get an infection from the way she was digging at my toenails with probably dirty tools. One of the worst nail salon experiences I've ever had in my life! We both agreed. Go anywhere but here. Bad! Bad! Bad! read more

I am really pleased with the outcome of my nails. The service was fast and professional. The atmosphere was friendly and inviting. My nail care professional listened to my request and delivered. I especially appreciated that she cleaned up my cuticles and nipped dead skin without asking. read more

Crystal Spa & Nails - Coffin Shape with OPI Bubblebath polish - Nail Salons Near Me - West Palm Beach, Florida

A little longer than I expected but totally worth the wait! I'm very happy with my nails thanks to Nee . I will be definitely coming back. read more

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My 2 daughters and I came in here on a Friday afternoon. All the techs were busy but after several maki g eye contact and saying nothing (awkward) one finally says she'll be with us in a minute. 20 minutes later, we are still sitting here with no one acknowledging us or helping us. At this point, I'm just wondering how long they'd let us sit here... as I look around, I'm seeing towels thrown in tubs and a general filth layer on everything. Used the bathroom and it was gross and half storage. Just a run down, unkept place. read more

They are so kind and accommodating. Julie and Hai don't rush and make sure you're satisfied. I would recommend for anyone. The prices are good and the work is on point. The reflexology they throw in for the pedicure is amazing. read more

So I just got my nails done at this salon and I have to say my experience was terrible!!! I made an appointment for 6:00pm and got there at least 5 minutes early and my nail lady Julie started to rush me and my sister who was also getting her nails done. From the moment I sat down with Julie to the moment she was finished she rushed through the whole process. She wasn't friendly or accommodating at all. I had asked for a simple design and as she started to paint the main color I started to worry that my nails were going to look horrible and by the time she was done they did! They looked horrendous. They were uneven and sloppy. If I wanted my nails to look like crap I would have done them myself. Then when I proceeded to tell her that I wasn't happy she got a huge attitude and started to blame me for being to stiff! That she couldn't do my nails properly because of me! She was absolutely rude. For what I paid for my nails I should be happy but I am not. I will never ever go back. I will say this though my sister liked her lady and was happy with her pedicure and manicure. So if your adventurous and want to try this place don't use Julie. read more