Amazing! Roland is extremely kind and has been in the pool business for many years!. He answered my…read morecalls right away, and was very Understanding of the canceling and rescheduling situation on two different occasions he never became upset. His workers were a class act.

From the owner: Our specialty is filling swimming pools and water hauling. We specialize in both residential &…read morecommercial pools as well as water for constructions sites. We also offer Water Tank Storage Rentals. If it holds water we can fill it! Catering to Plymouth County and Cape Cod, IHWT has been the leader in convenient and affordable water services.

My saga continued...directly speaking with Customer Service:…read more I called Customer Service on Monday, 12/16/2024, to request pickup of the unordered case of Fiji Water bottles. After deleting the expired card, I was informed that the water would be retrieved on Wednesday, 12/18/2024. When the water was NOT picked up, I called Customer Service again on Wednesday, 12/18/2024, to learn that no such request was placed on my account. Nothing noted from my call that I asked for this. I was then informed a pickup request would be placed to the Route Manager and that I would be contacted via telephone within 72 hours with the pickup date. All future deliveries were placed on hold until this item was collected and my account credited. So today, Friday 12/20/2024, after no telephone response, I called Customer Service again. Prior to speaking with a representative, I reestablished delivery and was able to obtain my originally scheduled delivery date on 12/27/2024. Today's ASSociate informed me that the Fiji Water would be picked up on my delivery date of 12/27/2024. Apparently, had I not set delivery up again, this unordered case of Fiji Water would have sat in my small house taking up space for eternity. Initially, today's representative told me the water would be picked up on Monday, 12/23/2024, then she told me that incorrectly received product is always picked up on delivery days, so this water would be picked up on 12/27/2024. It was explained to me again how the delivery schedule worked and that trucks are only in the area on delivery days. If that's the case, why did Monday, 12/16 representative, Wednesday, 12/18 representative, and even herself, today Friday 12/20 representative state otherwise with dates prior to my delivery date of 12/27? Had my account just been credited the $32.99 on Monday 12/18, with instruction to leave a note on the Fiji Water case for the driver to take, and to place the water outside on the 12/27 delivery date, it would have eliminated the unnecessary waste of time and aggravation. Why did the Wednesday rep place all of my future deliveries on hold, knowing the unordered Fiji Water would NEVER be picked up? Is Primo Water/Crystal Rock hurting so bad financially that $32.99 is going to make or break them? That theory aligns with shutting an account off for denied payment of $47.00 (even though the bank account information I'd provided - had they checked it - would have paid the $47.00 without issue). With the problems of consistently charging an expired card, not having a 2nd form of payment already on file checked, automatically having an account suspended, delayed deliveries, having a message sent requesting to fix the issue ignored, then forced to call customer service, not once, but 3 times in the same week, all for an account balance under $100, is just unbelievable. Perhaps this company is getting ready to file Chapter 11 and that's why they shut accounts down for $47.00? Could it be the unordered Fiji Water delivery was to increase sales because they are a fledgling company? Based on my 7 errors on a new account opened almost 4 months ago (not counting this weeks additional 2-3 errors with Customer Service), people are better off going through: https://www.readyrefresh.com/ if you don't just physically go to Walmart, Home Depot, or elsewhere for 5 gallon water bottles. But, if you're ill and disabled like I am, you have all the time in the world to waste on fighting with a company who either hires, or their policies and procedures instruct, incompetence. Abysmal service thus far, and their Public Relations Department should be embarrassed. Buyer beware - go elsewhere for accuracy, competency, and sanity.

this place has the worst customer service. Once they started charging a paper statement fee of $6,…read moreI decided to cancel. I have had 4 "appointments" Scheduled for them to pick up my equipment and bottles. It's like a running joke at the office as to who will be stuck waiting for them to not show up. Then it's another half hour on the phone of assurances that this time it will definitely happen. Meanwhile the bills keep coming. It would be funny if it wasn't so time consuming and annoying. Stay clear of this business.

Niagara has always given the service they promised!! The water quality was crystal clear.. They are…read moreeasy to deal with and scheduling couldn't have been easy!! They deserve an A+ rating!! Thank you!! Diane K.

I was in a bind, prior company called and cancelled last minute due to truck breaking down. Niagara…read moresaved the day, made the call, got the quote and set the appointment all within 5 minutes. Great customer service from Don. Highly recommend.

I have used Benn Water for the past few years for filling up my pool when needed. Always…read moresatisfied. BUT, I have been recently blown away by their kindness and compassion when I experienced a well and water issue. They came out three times - including Christmas eve day to deliver water to me which they don't normally do in the cold season. They saved me several times and saved my Christmas dinner (15 ppl). Thank you for helping me!

This summer was my second year using Ben and Sons. It was the second time that they were amazing. I…read morehave a difficult drive way with a pool set up in a yard that is quite a bit right than said driveway. This forces the truck to have to park down below on the road, they have never given me slack about it. They are kind and joke that it's not even the worst that they have serviced. The water I always receive is clear and perfect! I will continue to use them each year we need pool water.

Never have I been more disappointed in a company. The water is refreshing, the taste is memorable…read moreand my hydration is constant; but, they sit on a throne of lies. As a punctual person, when nestle provides misleading and downright inaccurate delivery times it's as if they put salt in my water - killing me one sip at a time. How do I know that they deliver THREE HOURS before they say they do? How do I know that they run ahead of schedule and deliver my liquid gold before they promise they would? I have eyes everywhere, nestle. I am Big Brother. 3/5 stars. 69% of 5 is 3.45 and that rounds down to 3. So close to rounding up to 4 - almost as close as you are to your promised delivery times. Nice.

Previous Customer - Service and delivery schedules were the absolute pits…read more If you are still searching for a reputable water delivery service, contact Culligan

Local spring water refill center! You can bring your own clean containers from home and fill them…read moreup for 35 cents a gallon. I always like to collect change around the house to fill up my containers. When you enter the building there is a wall of machines to get your water from. Even though I have been here countless times I never seem to get the alignment setup perfectly for my containers, so a little ends up spilling before I adjust it. There is a door to keep your containers clean from anything that may enter the bottle while filling up. I usually bring a small towel to wipe down my containers so I do not get anything in the car wet. The parking is right in front of the fill up center so carrying your heavy containers back won't take too long! Nothing beats saving the environment, plastic, money and getting fresh yummy local spring water. Check it out for yourself :D

Absolutely the best price for water around. If there is an issue with the machines the staff will…read morealways make it right as well. Of course the most important part is that the water tastes great as well! Quick, clean, and cheap! Can't ask for more!

they are the best, did and upgrade to our new office and everyone is thrilled. Kyle Lebrecut is a…read moreSuperstar who is the Tech who came out. He so neat, and pleasant to work with. Also was able to go the extra mile in hooking out ice cube tray up for filtered water!!!

The water is absolutely delicious and the customer service is top-notch. I'll never be able to go…read moreback to drinking "normal" water after this!