Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

Buying a hot tube through the Racetrack Road location has been an awesome experience from sale to…read moreinstall and setup. Dave helped us choose the perfect spa and was great walking us through the extra challenges of buying a hot tub mid-pandemic. Our original hot tub became back ordered, but he was able to help us find an equivalent model at a great price and in a timely manner. We are very happy with the results and glad we went with them!

Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

Larsen's Pool and Spa did a WONDERFUL job with building our backyard pool & spa! From the very…read morebeginning they were very professional and thorough. Our sales person (Dan Meyer) took the time to thoroughly explain every detail to us so we knew exactly what to expect. My husband and I are finance professionals and really take our time evaluating all options before making a decision. Dan was extremely patient with us through the process. We appreciated that the company provided an itemized breakdown of the costs for us so we knew exactly where every dollar spent was going towards. Dan also did a wonderful job creating a unique design for our pool/spa combo. Every other company that came out to give us quotes just drew a basic rectangle shaped pool, but Dan really put time and thought into his design and it showed! We also appreciated that Larsen's provided an all-in quote and would return funds if things weren't needed (like well points), compared to other companies that provided us lower quotes to "win the business", but then said there could be additional expenses. As finance professionals, we like to know exactly how much the project could cost and really appreciated this approach. Once construction began we worked with Jason and things moved quickly! We did have some weather delays, but that was to be expected. My husband is a bit of a perfectionist, so he was constantly checking on the detail of work being completed. If he wanted something changed or corrected, we just let Jason know and a crew was out to make it perfect for us, no questions asked. The level of customer service and communication throughout the entire project was very much appreciated and allows us to enjoy our beautifully finished pool and spa even more. We are SO HAPPY with the final product and the experience we had leading up to it. We would HIGHLY RECOMMEND Larsen's Pool & Spa to any of our friends and family!

We are delighted that we chose Larsen's Pool & Spa.The demolition of our deteriorating Marcite…read morefinish was incredibly thorough making the installation of the new PebbleSheen flawless. A less-expensive estimate cited only acid and pressing washing as preparation, which would have been a disaster in the future if a new finish were to be applied over the old finish. It's clear Larsen knows how to do things right the first time. Cheaper doesn't mean better when it comes to an investment in your home. Highly recommend.

UPDATE: 5 years post pool- install with this absolute NIGHTMARE of a company. We still deal with…read moreUNEVEN FOUNTAINS because they admitted to skimping out on plumbing and putting our deck jets on one plumbing line with one valve instead of 2, meaning the first fountain closest to the valve gets all the pressure and the second one is very noticeably lower in height because it gets less pressure. Our feet continue to get TORN UP in the pool because they sold us the pebble sheen but put in something MUCH COURSER which destroys everyone's feet. The bottom is SO SO ROUGH! Our concrete continues to be a huge issue and we will eventually have to have it redone or add a French drain because it is SO UNEVEN on one side that rain just sits and creates a complete mess! The roof they put in continues to leak like crazy as it did immediately after completion. People that come over to our home are appalled at the work of this company! I invite anyone and everyone over to see the complete CRAP work of this company! I am shocked they are still in business!

We had an amazing experience with Patio Pools. From the very beginning, the attention to detail was…read moregreat. Nancy spent a lot of time assisting with the design, which was complicated at times, but she stuck with us through multiple changes. Despite a slight delay with our paver delivery, the entire construction project moved swiftly. Patio's foremen were here to check on us throughout the process and answer and questions. Once the pool was filled, JP from Carefree spent an hour explaining everything we needed to know about our system and maintenance. We went with Patio because our neighbor recommended the company, and I would recommend Patio to the next family looking to build a pool. Here is a photo of my daughter helping us fill it!

I requested an estimate September 9th, the company quickly responded via Yelp and they came out to…read moremy home September 13th. We have a small conversational pool which my husband and I were working to determine if it was worth replacing the motor and resurfacing or closing it completely. They came out spoke to my husband and said they would provide two separate estimates via email. I requested the estimate again with no repsonse. We waited four additional days before going with another contractor that provided a timely estimate and next day service. I can only assume my business was not worth their time as we still have not heard from this company.

After dealing with two leak companies (who were useless. One charged me for essentially nothing), I…read morefortunately found Leak Op. Found the Leak immediately. Explained fox clearly. Reasonable rate. Worked into the night to get job done. Very professional. Very knowledgeable. My pool continues to work beautifully. Thank you, Leak Op. Christine Jennings

Called them for service. Uses answering service. They did not call back after 2 days.read more

Z has always been fantastic. Reliable, kind, and excellent quality work and an amazing value. So…read morehappy to have had chosen them several years ago. They're the only ones I'd ever recommend.

Choosing a firm to re-do my pool, patio, and lanai was a big deal; it was a tough decision. I went…read morewith Ultimate Pool Remodel, and I have no regrets. Not only did they provide the most affordable bid, but they were thorough, professional, communicated well, and stayed on top of everything. Their principals were involved every step of the way. I highly recommend.

Obviously, in this damn age, you don't know who you're hiring or if they're even going to show up…read moreafter you give them a deposit. Thankfully we made a great choice using ultimate pool remodel company. They were very courteous and respectful, answered multiple questions and reply to emails and phone calls quickly. Their was very professional and knowledgeable. And in the end did fantastic work. They were not the most expensive they were not the cheapest. They were right in the middle and we're glad we chose them for the value. They did amazing work. What made it better is they kept the timeframe that they said it would need to be done. Although our job was small, they took the time to do it right and make it look great. Thank you to all their staff for their work.

Derrick is great. Great price, great service, dependable and reliable. I highly recommend this…read morecompany. Thank you!

Florida Spring Pool and Spa installed a new liner on our 15x30 above ground pool. They did an…read moreexcellent job, even fixing some of the shoddy work done by the original installer (NOT from Florida Spring). Communication was excellent and Derrick was friendly and arrived when he said he would. I would definitely utilize their services again if the need arises.