I had an issue with my hot tub and Ben, called me back and showed up at the time he said he would…read more He fixed the problem and even came back later to make sure it was working properly. Very professional!

LOCAL BUSINESS! If you need practical advise/information…read moreabout your pool or hot tub, this is the place to go! If you are a newbie, staff will help you get started. I had to purchase replacement hose, they had a better quality replacement hose. Up Country Pools also carry cute/fun accessories...umbrellas, cute floating chlorine dispensers, spa friendly scented oils.... They were kind enough to give me information over the phone.

We had a good experience here. The only thing that was a little slow was the check in process upon…read morearrival. We liked the "woodsy" or forest-like environment. All of the other campers were respectful and enjoyable to be around. Lots of pull through sites and full hookups!

We stayed the end of July for 2 days Thurs-Sat via tent. Campground is a decent size but is on a…read moreslope/hill. Got lost on where to go since some of the numbers for campsites are difficult to locate. Overall, campground needs a major upgrade as it looks really run down, pool was fun but that's pretty much it. On the fence whether we want to go back or not. Bathrooms and showers need major upgrade and upkeep. Pros: Friendly staff at check in. Pool is huge and deep (9.5 ft deep on one end) and not heated Spray ground Playground Minimal mosquito issues Price Ease of booking campsite Didn't have to worry about bears and putting things in bear bins Cons: Outside staff that drives by don't look too happy to be there Bathrooms near the pool area is extremely dingy/dirty and no door to toilet just open for everyone to see plus the shower next to it was gross. Bathrooms near the tent area were also extremely dingy/dirty. Floors were muddy. Toilet stalls were so narrow that when you turned to squat down the toilet, your face can the touch the door. Showers were gross too. But plenty of hot water. Dusty near the tent area and a lot of dirt gets kicked up especially when people drive too fast. Arcade is outdated. Can hear the cars passing by the highway Tent site was on a slight slope with a lot of twigs that kept cutting our ankles. WiFi was spotty

WOW what a great time I had with my friend. We started with mini golf hard holes and then were in…read morearcade for hour. Skee ball and basketball are fun. Lots of racing games and shooting. Karaoke was happening Can't believe this is in Jackson

This place is great! My son and I were in Sutter Creek for the night and we were told of this…read morebowling alley. We went on a Thursday afternoon and we had a blast! Prices were very reasonable and we bowled three games each. They do $20 unlimited arcade on Thursdays. They have a great selection of games, including several fun pinball games! They have a full bar with great beers on tap. They do food as well, but we didn't eat. My son already asked to go back.

Love Joel- he opened our pool and showed us the necessary things to do to keep the pool going…read more Definitely recommend!

Service couldn't have been better. After purchasing a home in Sutter Creek, we retained Riley's…read morePool Service to do a thorough cleaning of the existing spa. The work they did was exceptional; they drained it, flushed the pipes, polished the surface, and made it like new. We love it.

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

I had a great experience working with Sac Premier Pools from start to finish. The team was…read moreprofessional, responsive, and clearly knowledgeable throughout the entire process. From the initial design phase to the final build, they took the time to answer questions, provide recommendations, and ensure everything met our expectations. The quality of the work really stands out. The craftsmanship and attention to detail exceeded what we were hoping for, and the finished product turned out exactly how we envisioned. Communication was consistent, and any concerns along the way were addressed quickly and professionally. What I appreciated most was how organized and efficient the process was. They stayed on schedule as much as possible and kept us informed at every stage, which made the entire experience stress-free. I would definitely recommend Sac Premier Pools to anyone looking to build a pool or upgrade their backyard. They delivered a high-quality product and backed it with excellent customer service.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

It's been a few years since Liquid FX built my pool (during the Pandemic). Given that enough time…read morehas passed to gauge the build quality and their responsiveness to any issues and warranty calls, I figure it's time for a review. They did a good job and built what exactly what I wanted. Here's the run-down on the details: Sales and Design Process Our sales person/designer and Mike, the owner, were both great. They had excellent ideas and advice, didn't try to force us into building something they've built before, were open to anything we wanted to do, and were responsive. They were creative and very excited about the design process and clearly wanted to build something cool. Five stars. Responsiveness and Reachability This is where Liquid Fx really shines. Not only can you call their main number, but they give you nearly everyone's cell numbers. When something goes wrong or you have a question, they immediately pick up or answer your text and address the issue. I appreciated this. Five stars. Scheduling of Workers and Subs This was good. There was a week or two when not much, if anything, went on. A few things slipped through the cracks here and there or had to be rescheduled at the last minute. But, for the most part, they stayed on schedule. Probably wasn't easy for them during COVID. Four stars. Project Management I must have heard four or five times from an employee or sub, "I wish someone had told me that." That's not something I wanted to hear. From having the wrong plans on site the first day of the dig, to things that we agreed on that weren't in the final plan, to forgetting to re-route the drainage and lay some irrigation pipes prior to pouring concrete, to scheduling the final inspection prior to re-installing the fence, there were a number of issues that better project management and internal communication would have prevented. But, to their credit, they remedied everything and made everything right. Three stars. Project Inspection / Quality Control During Build Things started out great here, but fell off as the build went on. A handful of things were either not installed, installed wrong, or missed. And these things weren't discovered until well after the pool was built and filled. A thorough inspection by a project manager/inspector would have prevented these things from being issues. But, again to their credit, everything was fixed with a call or text. Three stars. Quality of Subs Their subs were all polite, hard-working, and most (except for the initial wall-builders) kept a clean jobsite. The concrete sub, a father-and-son team, were especially great. They did exquisite work, were very flexible with design changes during the process, and were a pleasure to work with. Four stars. Making Things Right I don't know what I can say that I didn't already say. They stood behind their work, were responsive to issues, and I ended up with a fantastic pool that is exactly what I wanted. Five stars. Warranty and Requests After the Build You really don't get to know if the pre-sale sincerity of a contractor is the real thing until after the build is done and they have your money. When our heat-pump died during the warranty period, an upgraded model was promptly installed. When a part failed in the system after the warranty, Nick and his crew not only diagnosed the problem and fixed it for no-charge, they spent a great deal of time and effort reengineering it so it was better than the manufacturers design, ensuring that I wouldn't have the same problem again. I appreciate that they stand behind their work and it didn't take herculean efforts to get things resolved. Five stars. The Bottom Line I love my pool and was generally happy with the process. My advice to anyone hiring Liquid Fx (or any pool contractor, for that matter) is to stay on top of things, educate yourself about the process and the products they're installing, check their work, inspect your own project daily, and let them know promptly when something isn't right. If you have a contractor like Liquid Fx that stands behind their work, they'll make sure they get it right and you'll get exactly what you wanted. If I had to do it all over, would I hire Liquid Fx again? Yes, I would.

I had a pool built by Liquid FX approximately 3 years ago. Everythingwas fine until recently…read more The pool developed a small hole about the size of a pencil eraser. Out of the hole came rust which stained the pool. I called Liquid FX about the problem, it has now been two weeks with no information about fixing the pool and the company now does not return my calls. I feel they are now just ignoring me. I now am in the process of getting bids to repair the pool and will be filling a small claim case against them as soon as I get estimates. In my estimation this is not a way to run a company and now I am in the process of seeking relief thru the court system. I cannot now recommend this company. I got a call from the owner this morning. He stated that he has been out town for two weeks but they will be out soon to look at the problem.

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

My pool and hot tub were dirty and some parts were broken. Jose responded fast and took care of…read morethem within 3hours. The pool looks nice specially the pool bottom. Super clean. I had other pool guy with me for almost two years. But don't know why he didn't respond back on time. Be honest, Jose is a little bit expensive than the one I used before. But anyway. Jose made my day. Thank you.

Outstanding service from Viking! We needed our pool pump replaced and within 4 days - 4 DAYS!! -…read morefrom contacting them to the pump being installed and running beautifully. CAN NOT RECOMMEND THEM HIGH ENOUGH after wading through multiple other pool services (including the one who installed the complete pool itself) with little or no response at all. Jake and Cassie are exceptional professionals, bar none.

Jake does a great job and is a pleasure to work with. My dogs are a bit of a pain but he never…read moremisses a beat. I would recommend Jake because he knows what he is doing and can help with any pool issues you may have.