Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

I have never written a review for anything, but this was not only warranted but earned. My name is…read moreAaron C. and I have a 2005 Silverado 1500 SS and being new to this area wasnt sure where to take it when my AC compressor went out, so I made a appointment with D&K. When I got there at 10am I thought is was just a consultation and It was and when I was telling them it was my only car so I couldn't leave it I had to wait so it needed to be a day it could be done in a day. As im telling her this my truck is already in the back being worked on. This is the part I hope someone reads, as Im waiting I seriously can't tell how many times I was asked if I needed anything and this came from everyone! Maybe they could tell I was nervous about my truck, I just got it from my father who had it for 20 years and we have done everything in that truck and two years ago put a LS2 6.1 engine it. Lets just say it means a lot to me, but for that day it seemed like it meant just as much to them as it did me. Not only were they polite but they have a team of technicians that are out of bounds!! They have every make and model covered, seriously a Technician for Chevy, Ford, Toyota and all with 10 plus years of Exp. but the best part of this was the level of attention this is Southern Hospitality at its finest. I was shown some of the speciilty cars they have done, leared about the area this list could go on for a while, and at the end I got to have a great conversation with owner. My AC compressor was fixed and 300 dollors less than the first place I took it to, not only that they discovered what caused the promblem in the first place. I found two things I didnt expect a permanent shop for my truck and a restored faith in there are still good people in the world. I believe you get out what you put in and at D&K they are all in, what more can you ask for. So Thank You To the hard working Technicians, The owner and his daughter who was being pulled in all directions, you guys have a great shop and even better people! Aaron C.

Wish I could put zero stars. They don't communicate and end up keeping your vehicle for far longer…read morethan they should. I had to turn around and bring it back the next day because it was not "fixed". Total waste of time. Will never go there again.

I refuse to take my car to anyone else. Charlie is an awesome guy and he has proven to me again,…read moreand again, and again that he is an honest and trustworthy guy. I've had a lot of car problems the past few years (bought a used lemon) and Charlie has always offered me the best service at the lowest price in town. On several occasions he and his sister have gone significantly out of their way to help me and I am so, so grateful for them.

Have had my vehicle in here a few times. Really helpful and fixed an issue I've had for years…read more Highly recommend.

From the owner: General automotive,brakes,shocks,tune-up's battery's,alternatorread more

They took a couple months to respond... literally forgot about them and they messaged back…read more Strange they are home and auto anyway.... Not impressed.

I have had then install several light fixture for every room in my house an he was on time,…read morerespectful, and fair pricing. He will definitely be my 1st call.

They worked fast and efficiently. The kind mechanics replaced my headlight in under 20 minutes (the…read morebumper was supposed to be removed). Great team, amazing work.

Once again, I tend to procrastinate. So, post turkey day, I knew I needed to get her brakes fixed…read moreon her newer suv. She happened to mention that we had gotten her Honda brakes replaced at Midas. I had totally forgotten. Why did I forget? Easy, they didn't ad me to an email list or bombard me with post-service marketing. I can't tell you how comforting it is to walking to an auto mechanics shop and be greeted with a friendly face, honesty and great Christian music playing in the lobby. Other than my friend who takes care of most of my auto mechanic needs, I won't forget about Midas the next time I need some brakes or something similar. These guys in Cleveland Tennessee are awesome!