Cookies are delicious and if you order ahead they are always ready when I get there l. The cookie variety is good. Depends on the week but they have the best flavors! read more

Floors needed to be swept, wall at the self order is in disrepair and tons of finger prints all over the door and the windows. I did email the store to share my concerns and they wrote back that they did not see the same floor issues when they arrived 20 minutes later. I did see another review below (C.N.) with similar experience. The Biscoff cookie was room temp and I am hoping it wasn't supposed to be chilled... May have to try Indian Land shop if return read more

See all

Delicious cookies and cakes i recommend it be careful you get addicted to buying so much read more

Crumbl - Tegacay - Heart shape cake it was delicious moist, they need to bring it back only had it on Valentine's Day.... - Desserts Near Me - Fort Mill, South Carolina

Nice I guess staff was pretty friendly. I do t really like the cookies consistency so probably wouldn't buy again but would if eat if offered read more

Great service however, the chocolate chip cookies did not taste fresh I guess next time if I do decide to go to request fresh chocolate chip cookies, I was highly disappointed read more

Cookies are tasty, but the facility and staff's aprons could be cleaner. Almost makes you second guest purchasing one cookie for almost $5!!! read more

Most consistent Crumbl cookies within 20 minutes at least. Staff is nice and it's always clean inside. I go to this location only.

My family and I stopped for a quick dessert. The service was quick and pleasant and the store was very clean. The cookie was my favorite but the kids loved them! read more

Crumbl - Tegacay - Sugar Cookie, cheesecake and chocolate chip - Desserts Near Me - Fort Mill, South Carolina

The cookies at this location are pretty good and the service is also really well, all the people are nice! The ambiance is chill and relaxing in there with some amazing cookies to try read more

This time, I had the maple cookie from Crumb Cookie. I love classic maple cream cookies at various stores, but this one didn't taste quite as maple-forward as I expected. Still, it was good on its own. I've also had their semi-sweet chocolate chip cookie, and that one is definitely a standout - especially when microwaved! I also tried their sugar cookie, which was just okay - a little too sweet for my taste. read more

Crumbl - Tegacay - Desserts Near Me - Fort Mill, South Carolina

Don't waste your time !! I'm not sure how they call themselves a crumble cookie Cookies weren't edible read more

The Staff member was very friendly and quick! The only strange thing that occurred during this visit was that there were so many storage boxes lining the counters- very strange and made the store seem junky and unorganized. read more

Love this place! And the app is spectacular! I can see the cookies of the week and order in different cities in advance for efficiency! I can show up at a friend's house or a customer and everyone gets excited when they see the pink box! read more

Crumbl - Tegacay - Delivering Crumbl to some fabulous Lab people to thank them for all they do everyday! - Desserts Near Me - Fort Mill, South Carolina

Finally decided to come try Crumbl cookies. We came in on a Saturday afternoon and were the only customers. We were greeted promptly, but not given an assistance of how things work or the menu. Luckily, I knew how they changed their menu weekly, offered warm and chilled cookies, etc. It wouldn't take much to ask if it was my first time in just in case I needed or wanted assistance/suggestions. We only ordered one since they are big. We got the snickers which was a pb cookie with caramel cream cheese and some crumbled snickers on top. The cookie was good, but not great. I liked the pb base. It had a sweet icing, but I couldn't tell it was caramel. Would have liked to have had caramel on top instead, plus maybe a chocolate drizzle. It was a good pb cookie, but really missed the "snickers" mark. I also prefer a softer cookie, and this was only soft when warmed up. Overall it was good, and I'd probably go back, but it is not at the top of my list for cookies, especially when we have some fantastic local options. read more

Crumbl - Tegacay - Snickers - Desserts Near Me - Fort Mill, South Carolina

The fact that they couldn't refund me because the "manager wasn't there" is crazy they wouldn't take the cookie off that they didn't have and said I had to just replace it instead of refunding me and letting me and letting me get the 4 pack of different cookies! They said the manager wouldn't let then take the cookies off that they ran out of because their store rating would go down that is just sad so make me waste my money for yalls store? Managers do better and teach them how to refund and on top of that LET THEM TAKE THE COOKIES OFF THAT THEY RUN OUT OF! if they can't make enough for the night then that's on y'all I should ever have to go through this again!! Cookies A+ though read more

Monday's are now better thanks to the wonderful people at Crumbl Cookie. I get so excited to check the web or their Yelp page for the cookie flavors for the week. I have been a customer at this location for long enough to reach the reward. Just cashed in that baby this week. I love how simple it is to order, earn rewards and have delicious cookies. Customer service is always great. It's very quick, in and out and the place smells amazing!! P.S their hand sanitizer smells amazing!!! Crumbl Cookie Tega Cay 2435 Hwy 160 Ste 108 Tega Cay, SC 29708 read more

See all

This cookie chain recently opened in the Charlotte area. This location came first and now there's a second location in the Ballantyne area. Covid-19: you can order and pay online or through their app. They do curbside pickup and delivery. They rotate their flavors weekly which isn't good because then I'm always tempted to come and try a new flavor (I forget how many they have, but it's a ton). This time we couldn't miss the circus animal and the churro cookies. I was expecting to like the circus animal more, but I was wrong! The churro blew me away. It was soft, warm, and tasted exactly like a churro. It wasn't just the cinnamon sugar, the gooey center of the churro flavor came through too. I did really like the circus animal, but true to the treat it's based off of, it was very dry and crumbly. I definitely needed milk. I think I would have liked it more if the whole thing was coated in white chocolate instead of just a tiny bit on top. You have until midnight tonight to get these flavors or else you'll have to wait until they come back again! We've previously tried the chilled sugar (which they always have) which we love. It has a delicious almond frosting and we love that it's cold. This is definitely the best chain cookie store I've been to. It's definitely worth checking it out! read more

See all

Went today at 5:00pm to get cookies. They were sold out of everything. everything. This is the 3rd time in the past two months they have been sold out. It's a Saturday afternoon. This store is such a disappointmen. read more

Photos for my previous review(M'Kayla L.) as you can see some cookies are big and flat and aren't finished correctly, barely any blueberries and for the semi sweet cc no flaky salt. Again, must've been a bad batch but they shouldn't have been sold honestly read more

See all

Yum! My daughter chose a bunch for her 8th grade graduation! The service was great. The cookies were fresh and tasty.

I wanted surprise my team on a Friday for Associate Appreciation week. I decided to have some cookies from Crumbl delivered. After showering my team with gifts all week this was nice to let someone else take the load off for a bit. I ordered the assorted flavors to be delivered at 10:30am. It was very prompt on the dot. Cookies were delicious! My team loved them. My only criticism would be they came in a large box and looked as if it had shifted quite a bit on the ride. They were also stacked on each other so the icing was a mess. Everything else was great. Next time I'll pick them up myself. read more

Crumbl - Tegacay - Desserts Near Me - Fort Mill, South Carolina

When I found out that Fort Mill had a location also, I waited for the right time to go and try this location out. It was really clean and quite. The girl working was super nice and greeted everyone that walked in even though she seemed really busy. For the cookie it was good but it did seem just a little dry. Compared to the other cookies I have tried it was dry but the flavor was there for sure. I love that they change their menu every week so it keeps me wanting to go back and try new flavors for now and then. read more

Crumbl - Tegacay - Strawberry N' cream cookie - Desserts Near Me - Fort Mill, South Carolina

See all

The cookies are so delicious. And very big! It is easy to order them in the store and the app. read more

Crumbl - Tegacay - 4-Pack - Desserts Near Me - Fort Mill, South Carolina

Glad we have a location near by although I am tempted to stop in every time I go pickup a smoothie from Tropical Smoothie! The chocolate chip cookie is so big and always delicious. One regular size cookie can be shared or stretched to the next day. Even if I'm in the area for other reasons I always think of someone I can pick one up for because these are great for gifting also. Whether you order for yourself or someone else as a gift you can place an order and pay via the ordering kiosk then pick up at the counter. The cookie(s) come in a cute pink box and if you decided to personalize it, the box has a sticker with your message. One suggestion: the sticker/label for a personalized message has your name on it as the person who placed the order but it reads awkwardly. Like it doesn't say From: Faith but instead it just says Faith T. Maybe consider changing the formatting and template of the messages so it can be more aesthetically pleasing for the recipient of gift. read more

See all

So good but not as fresh a normal although we got there around 8. The cookies are so big we always split them in half

Great service and always enjoyable experiences! It's always so clean too inside the store :)

We had to try this place out b/c so many ppl were hyping it up. At first I thought $11 for 4 cookies was insane but the size of the cookies are huge. Cookie selection is limited and I guess they rotate different flavors in and out. And the smaller cookies which had way more variety were only for catering orders. So it's a weird flex on the cookie selection. The muddy buddy cookie was delicious, definitely the best of the bunch. The chocolate chip was so-so. read more

There's a new dessert in town and it's cookies. I stumbled upon Crumbl when I was pregnant and kept getting Facebook ads. With gestational diabetes I had to wait for a special time to try which was my virtual baby shower. My friends had a box delivered to me and it came with a little note, too. I was skeptical of a cookie could live up to a specialty cupcake I would normally get on such occasion and glad to say they do. They have some creative flavors that rotate. The cookies are huge and nice and soft. We had to cut them into fourths since they are so rich. On my first batch, I received Reese's Pieces, cinnamon Pretzel, Oreo and Chocolate Chip. Of these, the oreo was my favorite. I liked the cream icing. All were tasty. Since then, my husband has gone back to get me more on occasion. In the age of Covid, it's nice they also offer curbside pickup. I can't wait to try more flavors. I think these also make awesome gifts. read more

See all

This was just an average, at best, experience. I was excited to try a cookie specialty place but maybe my expectations were too high. The cookie decor is better than the cookie itself. The chocolate chip was pretty good but ive had better from chain grocery stores. The others were so overly sweet, you feel like you have to eat them because you overpaid for them. Ive never said that about anything bc I have a sweet tooth that can rival anyone's. Way overpriced and too sugary sweet. The packaging is amazing though. It wasn't bad, it just wasn't near "gourmet" good. read more

Crumbl - Tegacay - Chocolate chip, peanut butter brownie, pink velvet, iced sugar. - Desserts Near Me - Fort Mill, South Carolina

The cookies are definitely undercooked and doughy in the center. They even taste like uncooked cookie dough... don't think I'll be back. Not worth the $ at all, unfortunately. The tres leches cookie last week was amazing but that is truly the only good cookie I've had here... and that wasn't even a cookie it was more of a cake. Last weeks cookies were undercooked too. There's a difference between soft gooey center and doughy undercooked... read more

Crumbl - Tegacay - Desserts Near Me - Fort Mill, South Carolina

See all

I will start by saying that we have a dessert problem in my house. We love a good cookie and we especially like them fresh. This adorable little bakery seriously is churning out some amazing goodness for my entire family to proclaim that this is where we get cookies from from now on! I was greeted with the sweetest smell upon entry. It kept me company while I waited in line (not too long) which was understandable for a brand new establishment. The simple clean layout is pleasant and inviting. Once it was my turn, I was welcomed warmly and had the whole concept explained to me so that I could easily make my choices. I ended up with one of everything and a half pint of ice cream. My goodies were beautifully packed and presented with care. I couldn't get home fast enough! Family meeting commenced in the kitchen where it was agreed that dinner could wait, but these cookies could not! They were still warm and soft and we had to taste them immediately. The verdict: there are no bad choices. Every cookie was amazing and I cannot wait to return. This is the beginning of my my love story with Crumbl. read more

See all

Huge delicious soft on the inside cookies. Watch out eating an entire cookie, they are usually anywhere from 700-1000 calories for one. They're worth it! read more

Cute cookie boutique tha offers huge cookies. The taste is unique. Its a cake flavored based fluffy cookie. Its vary airy and fluffy. They are served warn and do not deflate. Looking for a cookie fix this would be it. The chocolate chips are very sweet. They balance out the vanilla cake flavor of the cookie. read more

See all

The cookies are fantastic. Huge cookies, as they should be for the price! Four runs $13.50 or so. We tried the chocolate chip walnut, Neapolitan, hot cocoa and frosted sugar. The open kitchen was cool because you see the baking process while you wait and order. The place would get 4 stars, but the workers were clearly unhappy and not very friendly. Different staff members would make a difference in the feel of the place. We tried this one because Cupcrazed in Fort Mill was sold out when we got there, and a Crumbl is supposed to open soon in Gastonia, NC nearer to us. read more

See all

How do you have 1 cookie left at 7pm, when you're open for 3 more hours?!?! Completely unacceptable!

First time trying this place. I was pleasantly surprised at how good these cookies are! My favorite is the strawberry shortcake! I am only taking a star away because the chocolate chip cookies were a little dry and it's a little pricy. read more

Crumbl - Tegacay - Strawberry Shortcake, Truffle, and Chocolate Chips - Desserts Near Me - Fort Mill, South Carolina

Very disappointed with the cookies. First of all there is absolutely nothing special about them and I bought 4 ($12) cookies and 3 of them were raw. Taste is very mediocre, overpriced and I will never go back there again. Horrible! read more

Crumbl - Tegacay - Desserts Near Me - Fort Mill, South Carolina

See all

cookies are still raw! it good at all. first time I tried them and definitely won't be back. got 3 vanilla bean and one pink sugar. all of them were raw the pink sugar cookie didn't even seemed baked at all. way to expensive for raw cookies. frosting has a after taste which isn't very appealing. read more

Curbside pickup was incredibly easy, you can tell them when you're there and they bring the cookies to your car. Delicious!! read more

Crumbl - Tegacay - 4 cookie box - Desserts Near Me - Fort Mill, South Carolina

See all

Service last night was definitely not great and the cookies were not the usual standard. The galaxy brownie cookie looked nothing like advertised. read more