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    Crumbl - Rea Rd

    4.0 (114 reviews)
    ModerateBakeries, Desserts
    Closed 8:00 am - 10:00 pm

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    Carrot 6-Pack
    Alaysia M.

    Cookies are always pretty consistent! Was a little disappointed with the butter cake, that's usually my fav but It was pretty hard this time around. The other cookies were tasty, the cashier I was friendly. Cute little store

    jessica s.

    The wait at 9 pm was out the door for this place! The cookies were fresh and delicious making the wait worth our time. We got pink sugar, birthday oreo, twix, and snickers in the minis. Big fan of crumbl and will definitely be back.

    Only decor (logo wall)
    Rose E.

    I've been hearing about this chain for awhile now, so finally decided to check it out. Unfortunately, I was underwhelmed. I actually expected MUCH better. For some reason, I thought this was a boutique cookie shop...and expected it to be nicer...cuter props and all. However, the place was just basic...very cut and dry...with no frills whatsoever. Think the only decor (if you can call it that?) is the logo on their wall. Also, the place looked a bit sloppy. Even the white countertop where they delivered the cookies were dirty/stained. Not sure why they didn't bother wiping it down between customers...as the place wasn't that busy. Even the cookie presentation was underwhelming. There were only 6 flavors laid out openly next to a cashier in a near crude way...not even labeled (not sure why they're not showcased better than that?). I heard the flavors change weekly (daily?), so guess that helps. The 6 flavors weren't too exciting...and the presentation was kind of BLAH as well. THE one colorful flavor, the Red Velvet, could have popped if you can actually see the color red...but it was such a dark, muddy red that it looked nearly brown (see pics). As for the cookies, each piece was huge...and chunky. WAY too chunky, if you ask me. I actually prefer lighter, thinner, crisper versions over these thick, super-fatty ones. The worst part? The cookie was underbaked! Though the flavor was good, it was just soggy...and I was like HUH?!? Almost tasted like cupcakes. These were way overpriced for what they were...and how they were so UNDER-baked. Did I think a box with 4 underbaked cookies were worth $13? NO.

    I had a very disappointing experience during my recent visit. The service was extremely poor, and it was clear that the two girls working need serious coaching on customer service. They were inattentive, unhelpful, and showed little interest in assisting customers. It's unfortunate, because a little courtesy and professionalism can go a long way. I hope management addresses this issue, as it reflects poorly on the business as a whole. Not to mention the girl who did my cookie made it look like this:(

    Manny C.

    You're an adult, eat a cookie for dinner Should be the tag line to this amazing bakery. It's dangerous that I live so close to this place but take the good with the bad. The cookies are made of magic and taste amazing every single bite. We love their chocolate chip but like to try any of their new flavors in rotation. Do not pass on them.

    Key Lime Pie Cookie
    Jacqueline T.

    I've been to several other Crumbl locations and this one isn't the closest to me, but I was in the area so I decided to stop by for a couple of their weekly flavors. Covid-19: ordering and paying through their app is really easy. You check in on the app when you get there and they bring your order out to your car. I got the Lucky Charms and Key Lime Pie cookies this time. I loved both of them. The marshmallow frosting on the Lucky Charms was really good. I also loved the Key Lime Pie filling. This cookie chain has some consistently good flavors that I think are worth checking out.

    Menu
    Megan F.

    Fantastic cookies served warm!! I loved the delicious cookies and the amazing flavors!! I tried the reeses peanut butter flavor. It was rich and nutty and covered in chocolate. The cookies are huge! Definitely about 4 inches diameter. They serve them warm and in wonderful to-go containers. You get to choose the flavors and sell four for $14. Each cookie is huge! The staff was friendly and wearing masks. There was a long line but it moved quickly. They have markers on the floor to keep people 6 ft apart. The parking is busy so I like to park and walk. I would definitely return for another taste!

    Chocolate chip and the other one is Muddy Buddy
    Lori L.

    I came here on opening day and I was pretty impressed at how smooth the transaction was. We got two chocolate chip cookies and one muddy buddy. Once we ordered we waited to the side for our order. It was to go and one thing I wished they did was pack the chocolate chip cookies a little better. They put it in a open side bag. So it was in two bags and one box. I asked for a bag because I was holding my daughter and it would be hard to hold two opened containers of cookies and a box and she said she didn't have any and walked away. Overall, the cookies are good. The chocolate chip cookies are good and large enough for two people. My husband also liked the muddy buddy. Next time I'll order the sugar cookie that's supposed to be chilled.

    Krystle M.

    Crumbl Cookies just opened on Rea Rd. My family and I popped in for the free Chocolate Chip Cookie event. Everyone got a free chocolate chip cookie and we also got the 4 pack. The line was very short and they kept the line moving. There had to be about 15-20 people working. For our 4 pack of cookies we got the Caramel Pumpkin, S'mores, Orange Roll and Chilled Sugar Cookie. I was able to add this purchase to my loyalty account and get more points. I've only sampled the Caramel Pumpkin cookie but it is delicious. Super moist and flavorful. Crumbl Cookies changes their cookie flavors every week so we are loyal customers each week. So glad to have another location to stop in and fulfill our cookie needs Crumbl Cookies 7918 Rea Rd Ste A Charlotte, NC 28277 Friday October 16, 2020 5pm

    Milk Chocolate Chip Cookie
    Adrienne K.

    Found out about this little slice of sugar heaven from a friend. They were offered free cookies to customers... who doesn't love free stuff, especially dessert! The yummy smell alone will have your stomach growling. The line was semi-long but moved steadily. The line was expected.due to the free cookie deal ( I will happily wait for cookies). The inside is small. Guest were practically social distancing outside but it was hard to do distance yourself inside due to limited space. There is a display of cookies at the registers to allow to see which cookies are available. They also offer ice cream, milk and water. I chose the milk chocolate chip cookie and chilled sugar cookie. It was hard to only pick two. One cookie is $3.48 b4 tax. After you placed the order the wait about 10 mins before I received my cookies (not a bad wait). Location: In the Target shopping center beside Starbucks. Seating: Seating is not available inside the building.Outside seating is available in the courtyard behind the building. Parking: Parking available in the shared lot with several other businesses. Overall, I loved the cookies. The cookies are a great size, warm and absolutely delicious. I can't wait to visit again.

    Worth it.

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    1 month ago

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    Alex S.

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    3 months ago

    So good worth the drive. Chocolate chip is my favorite. Also the strawberry biscotti is so delicious

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    Alex S.

    ❤️ Your support means the world to us!

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    7 months ago

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    Alex S.

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    4 months ago

    This is my go to spot for delicious and original baked goods. I will try all of their new desserts

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    Alex S.

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    1 year ago

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    1 year ago

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    Alex S.

    Helpful 26
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    3 years ago

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    1 year ago

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    Alex S.

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    1 year ago

    Cookies were delicious but took a bit too long to get them. I'll still go back because the cookies are so good.

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    4 years ago

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    Crumbl C.

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    2 years ago

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    Alex S.

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    5 years ago

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    5 years ago

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    1 year ago

    Service is always quick and efficient. My daughters love this location and cookies. It's always very bright and clean when we visit.

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    6 years ago

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    Mai P.

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    6 years ago

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    Mai P.

    Thank you Krystle!

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    2 years ago

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    1 year ago

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    Alex S.

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    2 years ago

    Love this place but always running out of cookies!!! But services is great and location is super cute

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    6 years ago

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    Mai P.

    Thank you Adrienne!

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    4 years ago

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    2 years ago

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    2 years ago

    Curbside be the best. Just drive up and they bring it out to your car. The tres leches is better than one from the Mexican bakery.

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    4 years ago

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    Crumbl C.

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    5 years ago

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    Crumbl C.

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    2 years ago

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    Alex S.

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    2 years ago

    Love a sweet treat! The workers are always kind when I visit and seem to work hard even when they are busy.

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    Alex S.

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    5 years ago

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    Crumbl C.

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    5 years ago

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    1 year ago

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    2 years ago

    Friendly service. Yummy cookies. Use the app for seamless quick ordering and convenient pick up or delivery. Perks for using the app!!

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    Alex S.

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    5 years ago

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    Mai P.

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    6 years ago

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    Mai P.

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    2 years ago

    Usually have pretty good service coming to those location. Sometimes the cookies are just lukewarm and i don't like that.

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    Alex S.

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    5 years ago

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    2 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Crumbl - Rea Rd

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    Every time I passed by I wanted to stop but didn't feel like figuring out parking. Well don't be…read morelike me, they are attached to a parking garage and validate your ticket. The smell when you walk in is amazing! We were greeted and immediately assisted with picking out our dozen. ( We didn't intend to get so many but wanted to try them all) We got 1 Dozen Cookies (2 Double Chocolate Chip, 2 Peanut Butter Chocolate Chip, 2 Oatmeal Raisin, 2 Snickerdoodle, Oatmeal Chocolate Chip, Birthday Confetti). They were good... but none of the flavors really wowed us. Before checking out the employee made sure I signed up to get my reward points. If you try them sign up for the rewards you'll get deals on dozens. 4/6

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    Crumbl - Rea Rd - bakeries - Updated May 2026

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