The cookies are consistently good. I love the variety and menu change weekly. You just can't beat a fresh warm cookie.

Great and fast service. Delicious cookies! I ordered from here at 8am before and the employees were up early baking the cookies to prep for their 8am orders. They were fresh and incredible. Highly recommend! read more

Crumbl - Edmond - Bakeries Near Me - Edmond, Oklahoma

First of all the service was very good. I'm impressed with all the teenagers working there. However, the product was very disappointing. The cookies we got were just not very tasty. I had the s'mores cookie and it tasted like a brand muffin with a little bit of chocolate on it. My husband had the chocolate chocolate chip cookie and it was not very good either. They do live up to the description of crumbly because they are undercooked. We were very disappointed and will not stop in for a cookie again. read more

This Crumbl is far superior to the one in Chisholm creek. Cookie quality is better. Great customer service and clean store read more

Crumbl - Edmond - Bakeries Near Me - Edmond, Oklahoma

Crumbl is always very tasty and has a variety of options! The service is subpar, but all you are really there to do is get your cookies so it's not that important. There is lots of parking at this location and they always have my cookies ready when I get there. The weekly shuffle of cookies always makes me excited to try the new cookies! This Crumbl might not smile at you, but gives you good cookies! read more

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I drove half hour and it said open until 10pm I came 7pm and no one would open the door. Very disappointing. No one would answer the phone either when I tried to call. Why do you have an open sign but not an open shop? read more

The young lady with braided hair and glasses, who acted like a leader, very kindly told a female coworker "you know all these folks waiting can see you on your phone right?" It was nice of her to say it in a kind way, but also validated that there were 5 customers waiting, and being on your phone in that scenario is not professional. Cookies are always delicious! read more

I haven't even tasted the cookie but it came with exceptional customer service and the cookie was warm to the touch in a cute box. Y'all know how I am about customer service! Today is opening day for this location and it's packed. The place is small and compact. So many specialty cookies, rolo cookie loonies amazing, strawberry lemonade cookie and the simple chocolate chip (I'm so happy) I'm told flavors change out weekly. This location stays open til midnight! Really a cookie place with no booze just milk..lol... stays open this late! This is sure to be a spot here in edmond with the college and high school kids! Inside is well lit and nice and clean. There is no seating inside or out and the parking lot is relatively small but people aren't dismayed as soon as you get your cookie all is happy in the world. Also I had my mask on but didn't see many customers with theirs on nor did the slew of kids I saw entering the place. The staff was fully masked. No worries I can only control me and these days it's mask it or casket it! Sorry I digress! I'm rambling, try the cookies and this new spot! read more

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Always hot and fresh, and delicious! I've never had a bad cookie. I recommend. I could eat my weight in their cookies.

Cookies are good but service sucks. Second time my daughters get down excited to pick up their cookies and get greeted by a grumpy staff. This location needs to smile more. read more

Opening day for this location and of course they were busy busy busy but still seemed to have things together. You can smell the cookies before you even get inside! One of the best food smells in my opinion. I have been to the other location more times than I'll admit soo I already know these cookies are amazing and HUGE! Four of the cookies flavors change weekly which I've come to really look forward to. Following them on social media will let you know what's coming next. read more

Crumbl - Edmond - Rolo, chocolate chip, raspberry lemonade, and last but not least chocolate cake 1/28/22. - Bakeries Near Me - Edmond, Oklahoma

These cookies are delicious! They are always fresh and warm! And the staff is always so nice and friendly! I love that they change up the flavors every week. read more

While the cookies are pretty to look at they taste like sugared cardboard with an overly sweet frosting

Purchased 2 blueberry cheesecake and 2 Cookies and Cream Milkshake cookies. Blueberry Cheesecake was good. The Cookies and Cream Milkshake doesn't look like the pic on the crumble site. They look like mud for the frosting. Havent tried it yet. Hopefully it's good but just looks unappealing to the eye. read more

Crumbl - Edmond - Bakeries Near Me - Edmond, Oklahoma

Absolutely worst customer service!!!!! They don't even say hello when you walk in, you order at a kiosk and then they ask for a tip....i don't care how good the cookie is, their service is horrific and I will not come back. read more

Pros: Fast, professional, friendly service Top-notch, quality controlled cookies (they're all perfect) Rotating menu Great ice cream Cons I make myself sick eating too many... Seriously, go get yourself a cookie. Avery helped me and was super helpful and knowledgeable about the treats. It's my favorite cookie place and I recommend everyone try it at least once. It's impossible to be disappointed, especially when cookies are involved. read more

Amazing cookies! The man that waited on me helped ensure that the cookies I choose were but free. He took the extra time to look up all the options. read more

The cookies are absolutely delicious. I love picking them up for the family. The variety changes every week so you can always find something different. read more

I have not been to the location but was given a box of the cookies as a gift. They were so good! I definitely plan on going to pick up more very soon. read more

Great Service, clean store, friendly welcome, cookies were ready on arrival, loved the peach pie specialty mystery cookie !

The cookies are DELICIOUS!! However they can be stingy with the toppings which takes away from the cookie experience. This one is advertised as a Cinnamon Toast Crunch cookie. read more

Crumbl - Edmond - Bakeries Near Me - Edmond, Oklahoma

These cookies are amazing!!! They are pricey but make a great gift. They only offer six kinds per week but they are fresh every time and you watch them make them. Great cookies. read more

Purchased my first cookie this afternoon - Mom's Recipe. The taste was good but the cookie was extremely undercooked. I gave it three stars instead of 2 stars because my husband liked it more than I did. It was just too 'wet'....not that gooey softness that people like, more raw than that. It was quite flat too, not like the display cookie at all. It definitely was not worth the hype or price. read more

I would have given it zero stars if that was an option based primarily on their customer service. Been there twice now and the first time the cookies were good but the customer service was horrible. I stood at the front counter for five minutes waiting to order not realizing you ordered from a kiosk and not one of the five employees bothered to say one word to me. Not a hi or "if you'd like to order you can place it on the kiosk". Second time I never got a chance to order. They had 6 employees working in the middle of the afternoon and not one of them bothered to greet us when we walked in. We were the only ones in the store too. So it wasn't like they were getting slammed. I asked a couple of questions as to why the mini three pack wasn't available and the kid behind the counter just stopped talking to me altogether. I was told they couldn't do a three pack because they were out of boxes but could order a 6 pack or a 12 pack. Then when I asked if they could just put the 3 pack in a different size box I was basically ignored. I'm not normally someone that would leave a bad review but I have also never been ignored mid conversation by a store worker either. As far as customer service goes, I have to say they rank pretty close to the worst I have ever experienced. read more

I understand when things get busy you got a lot going on but the way this cashier was tonight, young female long blonde hair in shorts was kindof rude. I went in there were people in front of me waiting, she was helping a lady with her pick up and there was a couple that was in front me as we waited in the pick up part. After the couple left, I went closer to the pick up counter she never acknowledged my presence even when she kept coming towards the counters she would literally stare at me and walk off. I heard her coworkers talking about the order I was waiting on. She boxed two other woman's orders and I was trying to tell her about the order I was waiting on and she rudely and so bluntly told me "no" I knew they weren't my order, I was trying to tell the girl I was waiting for a doordash order. read more

Great cookies, but pretty expensive. You can't have them every day ... or you'll be really broke, really obese or you'll end up with diabetes! Good luck! read more

Placed an order on Thursday to be picked up Friday. Great service, young people singing, laughing having a great time. Was good to see people enjoying their work. Boss/owner walked in and nothing changed. Attitudes were still the same. Thank you all for making my day brighter! I hope you all have a VERY MERRY CHRISTMAS!! read more

I don't understand the purpose of online ordering when your order is not ready at the time quoted. Granted I was running later than my pickup time, but that to me means I shouldn't have received my order after a walk-in order when it was ordered and paid for 12 hours prior. The fact that I tipped on an order that I waited 15 minutes for that was 45 minutes after the time requested is ridiculous. There is no sense of urgency. No apology for my wait. No consideration for my time. I was late for my party because my order was not ready. I just expect pickup orders to be just that, pickup, not wait 15 minutes to pickup. If I could request a refund of my tip, I would. read more

The young African American lady who came out to the car was the nicest , happiest most respectful person. I definitely will be using this location all the time. The cookies are great as well and the fact they change weekly is a fun plus as well. read more

Was served a RAW cookie today!!! So disappointed! I order from here all the time I'd love Crumbl cookies big fan. But was so disappointed that I was served a raw carrot cake cookie today. They clearly need to make some changes at the at 35 Edmond location read more

This location is without a doubt the best and most efficient store I have been to. I have gone during both slow and very crowded times, and the staff is friendly, competent, helpful, and just exceptional overall regardless of how many people are in the store. This is not the closest location to our house, but is worth the drive 100% of the time. Thank you so much to the staff and management at this store. Other locations should look to you as a model on how to run their business. As an added bonus, they answer their phones, and give you honest and up-to-date stop levels, so you know what to expect when you arrive. Great work Crumbl Edmond. read more

So the kids wanted something special the other day and on a whim we decided to try Crumbl! It was amazing! We got chocolate chip, red velvet and Boston cream! Everything was incredible! The cookies were warm and soft and super fresh! Highly recommend! The staff was friendly and the place was super clean! We will be back... often! read more

Absolutely amazing cookies I receive them as gifts all the time at my office I would definitely recommend trying as many flavors as possible

There has been so much hype over this cookie brand. Visited the store and ordered five different flavors to try. There seemed to be little going on behind the front, shouldn't there be cookie making steadily happening? Waited longer than you should have to for cookies in my opinion. My teenage daughter was significantly stoked to try them and I was curious. Major let down, the only cookie that wasn't underbaked was the no bake one. They're giant croquets of either warm cookie dough or chilled cookie dough. Myself and my sister are both pastry chefs and I wouldn't sell a cookie like this and especially not for that outrageous price. My advice would be cook them more and add a pinch of salt. I'll stick to my own or Eileen's Cookies in the future. read more

If you love soft cookies this is your place. We have been a few times and the line moves quickly and customer service has been great.

Heard about Crumbl Cookies from all the social media hype. Just happened to see a location (I-35 Frontage Rd, Edmond) while doing other shopping so I thought I would give it a try. Loved the self-ordering set up. Everyone in the shop we friendly and greeted me. Ordered 4 different cookies (choc chip, pink, carrot, mango). The cookies are STUNNINGLY beautiful and the box is super cute. So far so good, right? Well, then I open the box to sneak a bite of the pink cookie on the way home (normal activity!). Odd - they were cold. Really cold - straight out of the fridge cold. Odd but, well...OK. I broke a piece off and tasted it. No flavor - nothing but sugar sweet, and a weird texture. That must be because it's cold, right? So I let it warm up on the way home. It was about 60 degrees outside and I went straight home so the cookies were not left out in any kind of heat. When I got home, the frosting had slumped off the edges of the cookie. When I went to pick up the cookie, it literally disintegrated - literally could not pick it up at all. But that was just the one cookie, right? NOPE. 3 of the 4 disintegrated when we tried to pick them up. The only one that held together was the chocolate chip. But I can eat a cookie with a spoon and still be happy, right? Nope - there was no flavor to any of the cookies (except the mango topping) and they were just mushy piles. So disappointed! read more

i went to crumbl tonight to get a WARM cookie and the cookie they gave me was cold. my friends also received cold cookies. we asked for them to warm up our cookies and they said it wasn't possible. I AM FURIOUS. i will NEVER set foot inside a crumbl establishment AGAIN read more