They have been very non-compassionate and not very quick to fix things that needs to be fixed. I…read morehad a loss of income and reached out to communicate this with their office. I also asked that they not start the eviction process as I am only TWO WEEKS late. I am a single mother and am having to reach out to organizations for help as well as look for a second job. McCoy Realty was not willing to work with me on this. They slapped an additional $400 for an eviction fee. Not to mention, our roof has been leaking for approximately a week and a half with no mentions of fixing it. The lease states all things are to be fixed in 48 hours, this is false.

I was shocked at the level of kindness and humility shown to me by Mrs McCoy during my interactions…read morewith her, and her realty group, while selling my house. I was unable to follow through with necessary details and she took care of details that were not her responsibility, without my asking. It was a precarious situation and it was her grace that saved the day. Thank you Mrs McCoy if I or anyone I know ever needs a realtor again it will indeed be you.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

JASMINE IS AWESOME!!…read more Jasmine has been the ONLY person on this stressful journey who not only responded quickly, even though she couldn't help me, but actually went the EXTRA mile and helped me to find exactly what I needed to help me!!!! Gif sent me an angel on a day I needed it more than ever, he took one away but sent me another

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.

I'm a landlord of a single family house in the Atlanta area. For the past 3 months, their…read moremaintenance department told me the house needed urgent deck and interior ceiling stain repair. Due to medical reasons (brain injury), I did not respond. On March 17, they emailed me to say if I didn't deposit $4600 to cover the work, they'd do it and stop forwarding rent payment. So I sent the funds and approval. Since then, no work has been done. I've asked repeatedly when it would start, with no response. RW kept telling me how urgent the work was - but once they got my money, suddenly the urgency is gone. I am talking to my real estate attorney about this today (4/13). If the tenant is injured due to work RW didn't do despite being required to by contract, that liability is with RW. Last Year RW was bought by a Japanese real estate company. Don't know if that's why their service is so poor, but not surprising.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

We used this company to manage the renting of our home while living overseas for 4 years. We had…read moretwo different sets of renters during that time and both of them found a way to contact us to complain about how bad this company was to us. Poor/lack of communication, charging for services not provided, and delays in responding to repair/maintenance issues. We noticed this with regard to the yard maintenance - specifically we started having to schedule a specific trip back once a year to check on our home spending about two days trying to repair the yard damage caused from neglect. Upon moving back into our home, we have had to spend thousands of dollars trying to get our home back to the condition it was in prior to leaving. Whoever they contract to paint the interiors is horrible. I have personally spent weeks trying to repair what they have done. We were also missing storage shelving that was left in the home (that the previous renters state being there when they left) and we are still waiting to receive our deposit back (it has been almost 3 months!!) I would not recommend using this company.

Pieces of $hit. Where's 0/5 option? Worst communication imaginable. If you call with questions…read moreabout properties listed online they won't get back to you or answer their phones. They'll even hang up on you if you call a few times in a row.

I have been a tenant for over 3 years. She's very knowledgeable with Paulding County. Her staff is…read morevery professional. I wouldn't choose anyone else to rent or buy from.

From the owner: With over 28 years of real estate experience, Narda and her team are ready to help you whenever…read moreyou're ready to buy, sell, or rent a home. Paulding County is perfect for those looking to commute to Atlanta, and we know how to market your home as well as find your perfect spot in the area. Honest, trustworthy, dedicated, and dependable, we set buyers, sellers, and renters alike up for success. Whether you're a first-time buyer in the area or been a local all your life, we're the brokerage for you. Narda knows Paulding, and we look forward to getting to know you!

Wayne Collett of Sibley Realty is simply the best! He has helped me with all aspects of real…read moreestate investing: buying, selling, remodel, and property management.

From the owner: We love Real Estate! We get the awesome opportunity to assist people in the single most important…read moreinvestment of their lives... their home. We consider it an honor to be a part of such an important decision. We would love to help you explore the options of buying, selling or investing in Real Estate. We promise to listen to your needs and assist you every step of the way until you have successfully bought a new home, sold an existing home or invested in real estate to plan for your future. We would love the opportunity to earn your trust and to work with you.

The move-in process was so flawless. The leasing team were very helpful and caring. The room was…read morevery nice and clean when i moved in. And the surrounding scenery is beautiful. Plus all the great amenities like the fitness center, pool, outdoor grilling area, and more.

I am writing this email to advise of my official notice to vacate Lakeside At Arbor Place…read moreApartments. My lease is set to expire on April 3rd, 2025. Attached you will find photos and a video of an incident that occurred on March 15th, 2024 not even two weeks after my lease term began. A bullet riddled through my bedroom as I was lying in bed! This bullet punctured not only the wall from the outside, but scraped the ceiling and was lodged into my bedroom closet. I could've died or been seriously injured from this incident alone. I had to speak with police, investigators, and etc before even fully settling into my new home. Fast forward to February of this year. I received an incentive award from my employer. This package was delivered to our complex locker on February 4th, 2025. To my surprise, I went to retrieve the package and it was not there. I assumed this was an error and checked each day after for a week. Still nothing! I proceeded to reach out to the leasing office in reference to this package. The property manager, Kimberly, reviewed the camera footage from inside of the package room for me. She advised that someone with a red hoodie was seen taking the package that UPS had just delivered for me. This person was not myself. Apparently they did not use any code to enter the locker. They were able to piggyback off of the door that had not yet closed from the UPS delivery driver. I was told that I would receive a follow up from this incident and that it was being forwarded to the corporate office for Lakeside At Arbor Place. The follow up never came. I went to visit the office to inquire more. Kimberly advised that they were not able to make out who the thief was, but that the merchant for my package should've been able to provide me with a refund. Why are mail carriers required to deliver packages into our locker if it is not a secure location? Why is my employer responsible for refunding or replacing an item that was meant for me and delivered to my complex facility? Not to mention, this is a gated community. The gate has been open and fully accessible to the public sporadically for several months now. Initially moving here, I made several complaints about my upstairs neighbor and excessive noise. Nothing has changed with this incident either. The newest leasing agent called me on January 29th to confirm my move out date. I advised her that I WAS NOT renewing my lease here. Nothing has changed. I will not now, or ever, live in Lakeside At Arbor Place Apartments again!