I am writing this to warn anyone considering working with Rachel Patel and John Bailey. In a recent…read moretransaction, I believe Patel committed fraud, and her broker (Bailey) refused to make it right. While I am filing a lawsuit and plan to eventually recoup the money, to date, this has cost me over $1800. On December 8, 2024, I toured 3338 Peachtree Rd NE, Apt 1905 with Rachel Patel. I asked if there were any fees outside the rent. Rachel explicitly stated there were none. Based on this information, I filled out the application agreement on December 9, and was approved with a move-in date of January 1, 2025. There was a $1750 "reservation fee" and a $75 application fee required to submit the application. The $75 was non-refundable, but the $1750 was refundable unless I failed to execute the standard lease. When I finally received the lease on 12/17, it was materially different and not a standard lease. First, it included multiple undisclosed fees that directly conflicted with her verbal representation and the listing itself. These fees included a $350 pet fee, a move-in fee, and a rekey fee. Additionally, the lease contained an entire page at the end of "special stipulations" that were absurd and non-standard, essentially obligating me to repaint the entire apartment after one year of tenancy. I also found out by a little digging Patel lied about her involvement in the property. She was not just the broker; she was the owner (she is connected with the LLC listed as seller on the lease). Because the lease was non-standard and did not match up to her verbal representation, I had the right to refuse to sign and get the $1750 back. When I brought this up, Patel responded dismissively. She claimed the fees were normal and gave me 24 hours to agree to the lease or she would relist the property. This ultimatum directly contradicted the terms of the agreement, which provided until January 1 to finalize the lease. I then escalated my concerns to her broker, John Bailey, on December 22, outlining the non-standard terms and requesting either the removal of the special stipulations or a refund of my deposit. While he initially responded by waiving the move-in fee, he ignored my follow-up communications addressing my concerns with the non-standard special stipulations on the lease. As a result, I filed an ethics complaint with the Georgia Real Estate Commission regarding this experience. I strongly advise against working with Rachel Patel or John Bailey. Similar complaints can be found online, including a Yelp review describing a comparable situation where another individual lost $3,500. Patel is a nasty person who will get more and more demanding as the process goes on. In my opinion, she tries to take advantage of people. For example, she tried to get me to move my move-in date forward simply because she was leaving town and wanted more money. It was laughably unprofessional and I told her no. My advice is to not do business with either of these people.

These people are thieves and crooks. They literally stole my money. Do not apply for any rentals…read morewith this company. They use trickery to get you to pay a reservation fee that's NOT required then try to force you to sign the lease earlier than you want. I started to dislike the fact that they were trying to force her to sign the lease as if the owners was desperate And couldn't afford their own mortgage. The Atlantic building is old and not worth it. It literally needs a lot of work inside. There are better apartments or condos to rent that are modern. After you pay a hefty fee as a deposit, you still have to pay an ADDITIONAL deposit to the building to use the amenities that should already be included in the rent. I do not recommend this company at all. They refuse to refund my $3500 knowing they are in the wrong.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I work with a phenomenal brokerage company that's like family. This company specializes in Luxury…read moreReal Estate , Sports and Entertainment , and Custom Real Estate Services. We go beyond and over for our clients. Come and experience the moment at Normanliving.com

I bought my first home and they were nothing less than amazing!! Thank you for helping me but my…read moredream home!

Caroline Millar was fantastic to work with and I am very glad we chose her to help us buy our new…read morehome and sell our other one. We had a tight deadline to complete all of that over the summer while our kids were out of school and we mostly made that happen! There were a lot of ups and downs with both transactions, but Caroline was professional, proactive and on top of it the entire time. She was always available for showings (or having a peer sub in), quick to respond to any and all questions / feedback and all but flew across the country to get multiple updates per day from our buyers' loan officer when there were issues with funding and closing on time. We went from Plan A, to B, to C and maybe Plan D (I honestly lost count of the issues and pivots we had to do) and she kept everything moving forward when it was trying like hell to go sideways again, and again, and again.... I highly recommend Caroline and I am very happy I made that call to the Justin Landis Group. I have already been recommending her to neighbors! Give her a call if you're in need of a real estate agent and ask her about our story for some laughs / drama (bring popcorn!). P.S. The rest of the team was awesome, too: Mari (Visual Coordinator), Matt (Transaction Coordinator) and Jess (Director of Operations). The marketing / photographer for our home was on point -- the Zillow listing (with 3D walkthrough) and printed pamphlets were gorgeous and we got a ton of interest and positive feedback, even from family and friends!

I worked with Riley to purchase a home in the Atlanta area. We looked at homes all over Decatur and…read moreTucker. Riley was amazing to work with, very responsive and accommodating to my schedule! He was very knowledgeable and coordinated everything so all I had to do was decide which home I wanted. I would definitely recommend Riley as an agent and I will definitely be reaching out to him again for my real estate needs!

I would like to give my recent honest review of Michelle Vargas who did an outstanding job of…read morehelping me acquire a home in Lawrenceville recently. I cant speak any more highly of her competence since my situation was unique and yet she was able to walk me through the entire process with ease. She is a true professional, I should know, I have it drillled into my head every day about the importance of "customer service" after working for a very high end hotel over 30 years. You can rest assured that going with Michelle as your agent that you will have a true professional on your side every step of the way. That is definitely what you want as well since this is usually your biggest purchase in a lifetime. Do yourself a big favor and go for the best in the business, go with Michelle. I am still in awe of her technique for making this huge purchase happen for my family with ease.

I've been working with Michelle Vargas for three years now as my property manager, and she is the…read moreabsolute best. Through tenant changes and other crises, she's always been on top of everything and kept me from ever having to worry. She keeps me in the loop while addressing whatever comes up and is always quick to respond to any questions. Super professional, and highly recommended.

I have worked with Raymond for a few years and he has always been professional, polite and…read moreeffective at his job. Most important to me he is upfront and a honest guy. He also has good connections where he brings good value to your realestate portfolio. He will provide you with good analysis on what the market has to offer for a certain house.

Crooks and unprofessional! Don't use this company for property management or to rent a property…read morethey manage.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

I had a really great experience working with Smart City, especially my agent Candis…read more I had a lot of things come up personally that caused me to keep pushing my apartment search back, and even with all the delays on my end, Candis stayed patient and consistent. She always followed up when she said she would and never made me feel rushed or pressured. What started as me looking for a one-bedroom for myself eventually turned into needing a two-bedroom for my sister and me. She adjusted without hesitation and sent over a whole new list of options that actually fit what we needed. She really listened to everything I asked for and made sure the places she sent matched my budget and preferences. Apartment hunting can be overwhelming trying to stay in your price range and still get what you want, so having someone do the searching, send you options, and set up tours makes a huge difference. Candis definitely made this process easier for me. I also really appreciated how she checked in after I secured my place. She followed up at the 30-day mark before my move and again the week of my move just to make sure everything was going smoothly. That meant a lot. Their concierge service was helpful too with resources for movers, rental insurance, and getting utilities set up. They were quick and responsive. Overall, this was a great experience and I will definitely use Smart City again for future apartment searches. If you get Candis, you're in good hands.

I had the pleasure of working with Dani who helped me find my next resident. I went on several…read moretours based on her comprehensive list and found what I was looking for. She was professional, detailed and follow up with me at every touch point. I highly recommend working with her and I would absolutely share her name with anyone looking. Thank you, Dani it was a pleasure working with her.