Braulio has helped me twice in ways that speak volumes about the integrity of his business…read more The first call was about low water pressure. He came out, spent a few minutes assessing, and told me straight up that low pressure is endemic to our neighborhood--no plumbing work can or should be done. Meanwhile, some of my neighbors had been sold replacement filters and various "fixes" by other plumbers for the same unfixable problem. The second time, we lost hot water. He responded to my call within minutes and asked me to text photos of the water heater. He diagnosed it via text, told me the fix, and I handled it myself. Braulio didn't make a dime on either call, but he's earned his spot as my go-to plumber. Phenomenal service.

Standard Plumbing did a great job replacing my 40 gal water heater. Braulio answered questions…read moreregarding the project directly and offered advice based on their experience. Reasonably priced for the services provided. I believe Braulio went above and beyond by showing what he found with the old heater. He provided advice on how to deal with issues in the future. Walked me through the new system, what things were different from the old system and how to flush the heater. Nobody wants to deal with repairs like this, but professionals like Braulio make the process a little easier.

I needed a plumber for a water leak in my bathroom. It can be overwhelming when this is your first…read moretime having a leak so I took a chance based on the Yelp reviews and it paid off! Patrick completed the job quickly and was very professional, polite, friendly, and helpful. The pricing was fair too. He went above and beyond! Highly recommend these guys!! (The location says Kyle but my house is SW Austin).

Missy took my phone call, was willing to get someone out the same day. Even at about 12pm! We ended…read moreup scheduling an appointment for the following day. They were completely transparent with pricing and they were honest about things that were necessary and not. The technician that actually came to our home was kind and pleasant. I had called around after talking to missy and their prices were the cheapest I had encountered!

If anyone is ever in need of a good plumbing service, I highly recommend Ruben's Plumbing service!…read more After 22 years of constant drain problems and alot of money spent on plumbing services to resolve it... Ruben is the only person that took the time to walk through the problem, scope the drains as well as snaked out to clean the drains... verses just doing minimal needed to get water flowing again and charge $300. He found the culprit (short story - it was a 22 year old sponge) and managed to knock it lose pushing it out to the city drain. I am so grateful to have this issue resolved. oh - and in the process we discovered the last plumber working on my drain glued the cleanout lid shut. Not cool - but Ruben finally got it off. https://www.rubensplumbingservices.com/

Professional, quick response and completed work on same day. I will use this business again.read more

Altruistic Heating and Cooling exceeded our expectations during a stressful time…read more When the AC in a rental unit I manage went out during one of the hottest times of the year, I had to act quickly. After discovering that our usual AC guy was unavailable, I gathered estimates from several companies. The prices were shockingly high, so I created a detailed spreadsheet comparing different systems, pricing, discounts, rebates, and warranties. Out of all the companies, Altruistic Heating and Cooling stood out by offering the best price--thousands less than the others. They also went above and beyond by providing a portable AC unit to keep the tenants comfortable until the installation, which was a huge relief. While some companies tried to pressure me with last-minute offers and discounts, Altruistic's straightforward approach and reasonable pricing made the decision easy. They even included a free bonus service of two maintenance calls per year for four years. The installation went smoothly, and although I had to follow up to ensure the job was fully completed, Altruistic responded quickly and finished everything as promised. They had left a note in the final invoice saying, "We need to return some time (date removed) to install the flue pipe." As a property manager, I expect to handle follow-ups, so this wasn't a major issue for me. But I followed up with them to get this done before we made the payment. Although I felt Altruistic had been very trustworthy, I know people who have been burned by other companies after paying in full before the job was completed, so I wanted to make sure it was completely done. Daniel from the office contacted me, and they ensured everything was finished before I made the final payment. Overall, I'm very satisfied with Altruistic Heating and Cooling. They provided excellent service, great value, quality workmanship and their customer service was top-notch. I highly recommend them to anyone needing AC services. Follow-up: months later when winter weather arrived and the heat wasn't coming on, I called them in the evening expecting to hear back the next morning. They called me right away that evening and went out to the property first thing the next morning and fix the problem with no charge. I love it when companies do what they say they'll do and warranty their work.

Worst company you could possibly call. I would strongly recommend staying away from this company…read more They came to my house to fix an issue with my AC, and less than two months later, I was having the exact same problem. They came back out and supposedly fixed it. During that visit, they also dumped what looked like a whole bucket of rusty water directly into the middle of my driveway, leaving a large stain. While the technician was cleaning the outside AC unit, she apparently pinched some of the wiring when she put everything back together. A couple of hours later, the AC stopped working completely. I called the company, and she came back out. Somehow, she "missed" the wiring issue that she had caused and told me I needed a new fan motor that was going to cost me $1,200. I called the owner/boss and explained what happened. They refused to take responsibility for the problem and told me I would have to pay for the repair. I called another AC company the following morning. The technician immediately found the problem: the wiring had been pinched. He fixed it for about $50 in actual repair work, plus a $175 emergency service fee. So instead of the $1,200 repair I was told I needed, the actual problem was something that took very little to fix. Unfortunately, that's not even the worst part. During the first visit, the technician asked if I wanted her to give my phone number to another company they work with because I needed some moldy drywall taken care of. I said yes. That company never called me, and I never contacted them. Despite that, they showed up at my house while I was out of town. There was a nurse at my house caring for my daughter, who has special needs. The nurse told them she didn't know they were coming and that she was not the homeowner. They proceeded to enter my home anyway and went into my attic. That is completely unacceptable. Between the poor workmanship, attempting to charge me $1,200 for a problem they caused, refusing to take responsibility, damaging/staining my driveway, and a separate company showing up unannounced and entering my home while I wasn't there after being told they weren't expected, I would not trust this company anywhere near my home again. Do yourself a favor and call someone else.

Great communication on a Sunday when I found my water heater leaking. Fair price to replace a 40…read moregallon 40,000 btu gas heater. They came out Monday and replaced it quickly and efficiently. Will use We Plumb for any future plumbing projects.

I didn't actually hire We Plumb, but I just wanted to put a review here, because I appreciated…read moreZach's customer service. I asked multiple companies for a quote and Zach was available same day. He initially didn't want to provide a quick quote without seeing everything in person, but I pleaded and he eventually gave me a range of estimates based on what he knew and they were all reasonable (relative to the Austin market) . It frustrates me as an impatient homeowner when I can't get immediate quotes, but I think the need for companies to see everything in person is probably a good sign. He doesn't want to just tell people what they want to hear to get in the door and then surprise them when the price changes because something about the project made it more difficult. He was then willing to answer my technical questions about potentially repairing my existing water heater and even some local parts stores I could look at for the components that weren't working for my existing water heater. We also talked about CoA rebates, heat pumps, and all the options for water heaters. Companies have a lot of incentive to gatekeep this kind of information and Zach was willing to just help me out as I formed a plan that took my current budget into account. I ended up replacing my own water heater, but I am a stubborn, frugal person. Zach's customer service, availability, and reasonable quotes are appreciated. If my financial situation improves, I'll probably be giving him a call next time I have plumbing needs.

Guy just took our money and did zero work. Complete rip off! Gave some fake story about cashing a…read morecheck. Said the toilets we purchased wouldn't work yet follow up plumber had no problem installing.

Juan is knowledgeable, dedicated, professional, and friendly. He did an outstanding job installing…read moreall of the plumbing fixtures in our renovation, and I count myself lucky to have his contact info for any future problems. I've already referred him to some of my family for some work they need done, and would gladly recommend him to you as well.

From my experience, Jeremy Timmons at Timmons Plumbing Co, is a skillful, professional plumber with…read morefair pricing. I greatly appreciated his detailed follow up to my questions and concerns.

What could have been a disaster turned out to be corrected in less than 24 hours, thanks to my…read moreneighbor and Timmon's Plumbing. My neighbor called to tell me that water was bubbling out near the sidewalk around 3p. WTCPUA emergency was out within 10 minutes of the call to turn off the water. From reading reviews on Timmon's both here and Nextdoor, we called around 4p. At 6:30 the next morning, he had a crew at our door. They didn't start for about an hour, not sure why, but they were helpful and kind. Within a few hours, they repaired the problem and another call to WTCPUA got the water back on shortly after. I couldn't tell you from comparison what the value was, but we felt that the quality and timeliness was with what we paid. I would absolutely call them when we need plumbing assistance.

I highly recommend this plumber. His pricing was the most reasonable compared to others, ( I got a…read morequote that was double of his ) and he arrived exactly on time. He completed the original repair quickly with great attention to detail and high-quality workmanship. What really impressed me was that he noticed an issue with my Jacuzzi and fixed it even though I hadn't asked him to. He completed the extra work perfectly, charged only a very small additional amount, and still finished everything in a timely manner. It's rare to find someone who is honest, efficient, detail-oriented, and fairly priced. I will definitely use his services again and highly recommend him to anyone looking for a reliable plumber.

I cannot say enough good things about Jeff and his company. I am so happy that I called him. We had…read morea leak that was coming through our ceiling on Sunday and I called Jeff even though they are closed Sunday. He immediately started texting with me and sending me photos to help diagnose the problem and give us some steps to take until he could get to our house. He fit us in the schedule first thing Monday morning and was able to diagnose and fix the problem within an hour. His prices are incredibly reasonable and Thunderbird will be our go to plumbing service from now on. Don't hesitate- call them!

We were very impressed with Kevin, who came to our house for a plumbing reconnection after…read morecountertop replacement, on a holiday weekend to ensure we didn't have to go all weekend without two bathrooms (despite that he had family visiting at his house). He patiently and resourcefully addressed several unexpected issues, advising us on solutions that would be most cost-effective, and maintained good humor throughout a more extensive installation than he expected. Recommend him very much! Also appreciated flat-rate and fair pricing from Pierre, the owner--no surprises; we knew exactly what the job would cost before it ever started.

Hands down the best plumber in Austin. I've been using them for years and always been happy. The…read morecouple times I tried to use other plumbers I regretted it. I can't recommend these folks enough. They've helped with gas lines for ovens, fixed showers, toilets and other miscellaneous things over the years and always excellent work

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.