Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

Braulio has helped me twice in ways that speak volumes about the integrity of his business…read more The first call was about low water pressure. He came out, spent a few minutes assessing, and told me straight up that low pressure is endemic to our neighborhood--no plumbing work can or should be done. Meanwhile, some of my neighbors had been sold replacement filters and various "fixes" by other plumbers for the same unfixable problem. The second time, we lost hot water. He responded to my call within minutes and asked me to text photos of the water heater. He diagnosed it via text, told me the fix, and I handled it myself. Braulio didn't make a dime on either call, but he's earned his spot as my go-to plumber. Phenomenal service.

Standard Plumbing did a great job replacing my 40 gal water heater. Braulio answered questions…read moreregarding the project directly and offered advice based on their experience. Reasonably priced for the services provided. I believe Braulio went above and beyond by showing what he found with the old heater. He provided advice on how to deal with issues in the future. Walked me through the new system, what things were different from the old system and how to flush the heater. Nobody wants to deal with repairs like this, but professionals like Braulio make the process a little easier.

We awoke Saturday morning after Christmas to very low water pressure. I went outside and found…read morethat water was bubbling out of the ground near our house. I shut the water off and requested a plumber via Yelp. Geronimo and sons was the least expensive and said he could repair it today. He came by around 3 pm and had us up and running by 4:30. He did a great job and replaced our grass as best he could with everything soaked from the leak . I was very grateful he was able to complete the repairs on a Saturday after the Christmas holiday for a reasonable price. He's also very professional and courteous. I got his card and will definitely use him again if we have another water disaster.

Geronimo helped us out with a sewer pipe leak after our first contractor backed out. He was…read moreresponsive, reasonably priced and good to work with. I found him through Yelp reviews- thank you Yelp!

We can always count on the Barrera team for intelligent solutions. Great work today by Mike Ruiz…read more-- got it done efficiently, got it done right!

We had multiple building lose hot water at once at our apartment complex and mike responded quickly…read moreand efficiently completing the job and getting everything running back soothly. really appreciate him coming out after hours to get our boilers repaired

I previously gave Mend 5 stars for some plumbing projects and had such a great experience I signed…read moreup for their membership program for my personal home and property I manage and I now regret that decision. My most recent experience has made me lose trust they have the best interest of their customers. This is going to be a long review but I hope my pain helps others avoid the experience I had and it's comical how bad it was. I was getting a fall furnace inspection and asked if there were any ways of making my AC less noisy. Did not have the best experience with the tech they sent out due to them trying to push additional services I kept saying I was not interested in and even tried to sell me a membership I was already part of haha WOOF and of course asked for another 5 star Google review to get their numbers up. From the proposals he sent I wanted to move forward on a repair I thought would be helpful and tried to schedule it. Did not hear back at all and I signed the proposal and proactively reached out to the main office to get it scheduled. I get a text back notifying me that the tech is no longer employed there and Chase would have to come back out to re-inspect because the guy who was fired didn't document anything properly. I had no idea who Chase is so I had to call to ask about this and turns out he's the HVAC manager. RED FLAGS ALL AROUND but I decided to give them another chance and waste more time. I texted to ask if they could give me a confirmation the morning of the re-inspection because I never got any notification and wanted to make sure I was at the property I manage for the techs. As I am literally calling the office to once again follow up and they are not sure what's going on, guess who shows up at the wrong address unexpectedly......YUP it was Mend Services! Who doesn't love an unexpected and unannounced visit to your personal home when you are supposed to be meeting 30 minutes away? Tell them of their mistake and they apologize and we agree to meet at the correct location. They did no preparation on even reviewing what their fired tech recommended me and then confirmed my suspicion that one of the fixes were unnecessary. I am upset and communicate to Chase on why I am so frustrated at this point and I do not do business in this manner and I have lost trust. He tells me he would like to earn my business back by doing a complimentary repair to make up for the time they wasted during this whole process. Chase said he would personally text me his direct cell and schedule the repair by end of day because he wanted to make it right. I am literally willing to pay for the repair I just need it done asap for my tenants who are not thrilled about this situation. I wait until end of day and don't hear anything back and crickets the next day. I call the office asking for him to reach out and still haven't heard back from him and it's been multiple days. I have now requested to cancel both memberships because I will no longer be using their services after seeing how they treat return customers.

I contacted Marvin Windows on their website three weeks ago, asking for a referral in Austin. My…read morerequest was forwarded to Mirror Gallery and Western Pacific in Austin as suppliers of Marvin Windows. Either Mirror Gallery or Western Pacific forwarded my request to Mend Services. Manuel H. of Mend Services initiated contact with me and said they would be happy to provide me with a quote for four Marvin Essentials Windows. I eagerly awaited, yet I heard crickets. I sent email and left voicemail. Nothing. He ghosted me 2.5 weeks ago. If the job was too small, why did they bother initiating contact and getting my hopes up? I ended up signing up with a different company for Pella Architect because I couldn't find anyone willing to install Marvin Essentials.

I needed a plumber for a water leak in my bathroom. It can be overwhelming when this is your first…read moretime having a leak so I took a chance based on the Yelp reviews and it paid off! Patrick completed the job quickly and was very professional, polite, friendly, and helpful. The pricing was fair too. He went above and beyond! Highly recommend these guys!! (The location says Kyle but my house is SW Austin).

Missy took my phone call, was willing to get someone out the same day. Even at about 12pm! We ended…read moreup scheduling an appointment for the following day. They were completely transparent with pricing and they were honest about things that were necessary and not. The technician that actually came to our home was kind and pleasant. I had called around after talking to missy and their prices were the cheapest I had encountered!

I recently had an unfortunate situation, at my home, where I found my tank water heater, was…read moreleaking out of the bottom, into the overflow reservoir, and out the overflow pipe, into the yard, at a rather heavy rate. It was near emergency status, because if it gave way, and increased flow, it would have flooded part of my home and my garage. With this information in mind, I took to Yelp to get information and bids from licensed plumbers in my area, that could assist me ASAP. I was very clear in my request and stated that I would most likely need immediate service, even though it was a late Friday afternoon and upcoming weekend. I received notification immediately from Clear and Present Plumbing, and began messaging back in forth with David, the owner. He was very professional and thoughtful in his communication, and patient with my barrage of questions. I did receive other communication from some other local, and nationally recognized companies, while speaking with David, but their responses felt generic and not as genuine. I mentioned to David that several of my neighbors had used his services before, and mentioned the company on our Facebook neighborhood page, so I felt very comfortable doing business with them based off of that. We agreed on the time it would be done, and the set cost of the services. The pricing was extremely competitive, especially since I was receiving "after hours" service. David offered me several payment and financing options, as well, which was refreshing. I was advised that his licensed plumber Travis, would be reaching out to me at a specific time frame, on Saturday. Travis contacted me ahead of schedule and advised me he was on the way to complete my project. Travis arrived with a clean work vehicle, uniform, and positive attitude. He completed the work quickly, with competency and respect for my property. He tested that everything was working properly, and cleaned up after himself. I would not hesitate to recommend this company, for any of your plumbing needs.

David is excellent. He clearly walked through my potential issues with my hot water heater and gave…read moreme options. He also helped me get the most out of my water softener. I'll never hesitate to call David for any future plumbing issues. I feel at ease knowing I have his number!

First of all, Gilbert is the nicest man, and he's super responsive. I called because my disposal…read morewasn't working and he came the next day. He solved the issue super quickly and didn't charge me because it didn't require a 'repair' per se. That's what I call amazing service. I will definitely be using Blue Dragon Plumbing for all my plumbing needs in the future.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

I used TrioPlumbing Solution on July , 2022. I was very pleased with their work. I called them…read moreagain to replace a faucet outside and they were pricy and didn't do a good job. Left a hole in the wall and when I called he told me he will come and and i Still waiting.

I highly recommend Trio Plumbing and will be using them in the future…read more I am so thankful for TrioPlumbing! They were willing to come to our house on the weekend to unclog a drain that was backing up and fix a pipe. (They were the third place I called.) They were great at communicating and helpful! They gave us advice over the phone to try to see if we could do it ourselves. When it didn't work, Frank scheduled us in. Awesome service!! And the price was reasonable.