Steve responded to my inquiry the same day, figured out what was wrong with my water despite an…read moreantiquated system and difficult terrain, and fixed it in the same visit! His rate was very reasonable, and he explaine everything clearly. He communicates quickly and coherently. I will definitely hire him again.

We are very pleased with SRL Property, who we hired to haul away a few old and broken recliners;…read moreSteve was very professional and efficient , showed up when he said would, and did a great job for a reasonable price.

Anthony was very thorough in his inspection. He called me explaining issues and also send me…read morepictures with a detailed report on the property inspected. Highly recommend!

Excellent work, arrived on time, made complicated instructions seem easy to understand. Payment was…read moreeasy to make digitally, and personable employees. Highly recommend this young company.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Bill and his team replaced some really faulty insulation board around my foundation . They were…read moregreat to work with and took great care to try to save the shrubbery even! Bill is so professional and caring and I am so glad I chose to work with them!!

Multibuilders built a cottage, foundation, mound system, landscaping, driveway in one contract and…read moreother work on T&M basis. Had no issues with carpenters who worked on project. Have issues with Bill Sinks the owner. 1) Said he would start in fall. Didnt show up till spring of following year...8 months after contract signing. 2) Did not follow design plans for windows and had to reframe openings and then he tried to bill me for his mistake. 3) Terrible landscaping job. Neglected to put down layer of topsoil though it was in contract. Reimbursed me for topsoil only. Overall poor job for what was supposed to be a finished lawn with no further work required. 4) Mound system surface is uneven and too wet in areas that it cant be mowed. He came back and added some more pipe (per septic design) to curtain drain but it didnt help the surface water issue. The lawn was tore up and part of new fence taken down in process (Sept). Its now almost January and he hasnt come back yet. Blames covid and labor issues but was unreliable before covid. Im afraid the mound will have to be redone but will see in spring. Not confident. Summary Bills unreliability creates a lot of frustration. Doesnt do what he says hes going to do. Very good at smoothing things over with bs but then wont follow up and voila...your pissed off at him again. 1) Dont pay him in full up front. You lose your leverage and you need it with Bill 2) Don't do T&M. Bill will load the job with helpers. 3) Don't believe anything he says concerning scheduling. He does his own thing regardless of what you've agreed on verbally. Write a timeline into the contract (with another contractor) 4) When you owe him money he will hound you daily. When you need him to fix bad work/issues, he is very reluctant to come back Cares only about his money and knows nothing about customer service and chronically unreliable. Speaks with forked tongue. Be warned, a project with Multi may take much longer than it should.

Due to a multi-year Keyser installed thermostat problem (it has had to be replaced twice in 2…read moreyears), I successfully called Keyser on 2 consecutive days asking to speak with the service manager. It is now the third day and there has been no response. It would be courteous and certainly good business to call a 40 year customer back.

Thank you for the professional and expert installation at our rental property. 3 boilers and new…read morewater tanks replacing our old 20+ year old boilers and tanks. All done in 4 days. A complex installation that turned out like artwork. I would highly recommend Keyser for all your heating needs and installations.

We highly recommend Jeff Burke for any and all of your painting needs. Jeff and his crew are super…read moremeticulous, attention to detail and make sure the job is done with complete satisfaction. The quality and cost was exceptional. David & Sharon Nickels Shrewsbury, Vt

We enthusiastically recommend Jeff Burke, owner "In a Jiffy" Painting. We saw his work before we…read moremet him: he painted the outside of our house before we bought it, and the previous owner recommended him. Jeff and his crew did a beautiful job with the interior of our 1880s farmhouse at a fair price. We presented him with a challenging job: he took care of some very rough wood beam ceilings and uneven plaster & lathe walls and made them look smooth and fresh. Jeff is an excellent communicator and the team was pleasant, professional, reliable, skilled, worked efficiently and left the work site sparkling clean. We'd hire Jeff again in a minute, and recommend him to anyone looking for quality painting work.

The work was done efficiently and meticulously. Everything is above standard. I've never seen a…read moretradesman so concerned about everything being done "just right". All the way down to the labeling facing the same direction on the parts they installed. I will definitely be calling again for future work.

Just had Steve's Window Cleaning wash our windows (inside and out). We are super happy with the…read moreresults. Two polite young men did the work, with great efficiency. They even climbed up on the roof to take care of some windows which are unreachable by me. Excellent job. Thank you

Excellent service! Very timely, great job, reasonable price, can't beat it! Dick Wilcoxread more