Very responsive and professional. Joe, our tech is highly knowledgable in problem solving and…read moresolutions.

Last week I was working in my yard all day. Temps were in the high 90's and it was humid as heck…read more Wouldn't you know our water gave out just as I was about to take a refreshing shower! A quick call to Master Plumbing and the fix was on the way. They came out to Wallingford from Ludlow and identified a seized Gravity Pressure Valve which MASTER PLUMBING's polite and friendly tech replaced in no time. Thank you JD for hiring a very professional and caring crew.

I feel as though. I can't rely on his doing an automatic furnace cleaning. He waits until something…read morehas goner wrong, And then does the repair. I would prefer an annual. cleaning, for more efficiency.

I had no running water due to frozen and busted water pipes. Bernie came within a couple of hours…read moreof calling him, when other plumbers didn't even have time to return my calls, even though he'd never provided service for me before! He ended up getting my water running the next day! I highly recommend Bernie's Plumbing & Heating!

Rude, expensive and full of it. My boiler broke down and two guys (father and son?) came by to have…read morea look. First, they said the boiler was leaking. Then they said it wasn't. Then they said it was 10 years old (it's 35 years old) and then claimed it was "gummed up" and would cost $1800 to repair. Ten minutes, total crap diagnostics and I've just wasted $85. Don't call them.

Update: We gave Paquette another project and they came…read morethrough in a timely and effective manner, so I wanted to update my review. We had one small issue which is that they slightly damaged a light fixture, but they promised to fix that. I appreciate their effort in trying to resolve our previous differences and would now recommend their services They were called to fix a heating problem in our condo. We weren't up for another two weeks and discovered when we returned that it wasn't fixed, even though we paid them for their work. We called them again and they said they'd have to charge us an extra weekend rush charge to come back, or they could put us on their regular schedule and we'd have wait a few days. It's now been 5 days and they haven't returned our calls to hear if the work has been done. I'd avoid this business based on this experience

Paquette plumbing installed two heating/hot water wall units, and both units had problems with the…read moreventing of the exhaust pipes. Met with Nick the owner of the company, and he acknowledged the faulty installations, and said they could be corrected. However, after the meet, I made three additional phone calls to the office and an email, no one ever call back or reply to my email. According to the installation manual, the exhaust pipe needs 24 inches of clearance below the soffit for hot air to escape, or through the roof. Paquette vented the exhaust pipe right at the soffit, and it caused hot air to drift back into the attic, and hot air condensing into water/ice during cold days. Also, this exhaust pipe supposed to pitch slightly upward for the air to escape and drain the condensed water into the pump located inside the house, however, the pipe was installed pitching slightly downward and caused condensed water to drain outside of the house, alongside of the exterior wall. This faulty installation is causing ice accumulation outside of doorstep, icicles hanging under the gutter, and icicles under the deck and above the first-floor deck ceilings. The first-floor exhaust vent was noticed by Nick, and said it needs to penetrate through the facial board away from the deck. After nearly two months chasing, I lost hope that Paquette plumbing will do the right thing to correct this issue. Now that we're in cold winter time, I have to deal with a pile of ice outside of my doorstep.

Josh was amazing!!!!…read more Really honest and kind guy, wish he was our first call for our plumbing issue; we will definitely have him back in the future for any additional issues. Skip the other guys and just call Josh for a reliable, honest, and cost effective service!

Came on time. Super friendly and knowledgeable. Very communicative. Fair pricing. I am quite happy.read more

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.

Terrible Should turn in his liccen Other plumbers who needed to fix his multiple mistakes were…read moreshocked He was told not to put the pipes in the outer walls and dy it anyway Avoid or regrer

Marks a wonderful contractor if you're spending $8000 on a brand-new furnace but once you have it…read morefor five years and it won't put heat out he will promise you And promise you that he will come to your house and he never shows up you can call and speak to his wife you can call and speak to his daughter and promise they will call you back and they never will . so he will promise he'll be there in an early afternoon and you left your house unlocked for him and you call back for a second time you speak to him he can't come he's just home he's too exhausted thank you Mark we have no heat. and it's going to be 10 below zero. He told me a week ago he's going to get some information from FW Webb and will be back and he never showed up. He now tells me that somebody else can figure it out . The best part of it is a week ago when I told him it was the thermostat that needed to be faxed out it's out will get to it and then he drives right by my house and doesn't stop I highly do not recommend Mark Christie thank you so much Mark

Excellent and speedy service with suggestions for improvement. John knows his craft and I'd highly…read morerecommend him and will certainly call him again on future plumbing jobs.

From the owner: Plumb & Go servicing Rutland County and all surrounding areas! 12 years experience in the trade…read morelicensed and insured! Specializing in Plumbing and Heating installations as well as heat pumps and air conditioning systems water filtration and more !