The sheman that sits in the front of the establishment automatically judged my husband and I when…read morewe walked in. Very unprofessional and her breath smelled like ass. Made it clear that our plans to fly during the holidays was going to be to expensive for us. She has no sales skills and should be fired right away. We were ready to pay and had she not judged us, that expensive flight that she judged us on would have made her lonely broke ass Saturday worth it. #Nocommission #pocketsstacked

From the owner: In business for over 35 years. Professional services provided. We are dedicated, trustworthy, and…read moreloyal to all of our customers. Cruise, hotel, wedding, flight, car rental, train and bus reservations and ticketing. We provide services that caters to all your travel needs.

You guys helped me save time and money. I was able to go on my romantic getaway to COVE HAVEN,…read morepoconos on a tightttt budget, and still had a wonderful time. (all inclusive). Will definitely call you guys to book my up coming family vaca.

Your customer service was excellent..From the time of booking this MIA carnival trip to checking…read moreout of the hotel. I liked the fact that you guys called to make sure that we checked in with no problems and when you found out that we were running late you called the hotel for us to let them know. No one does that anymore...and you made sure any issues we had with the rooms you took care so we could enjoy our vacation stress free. Im definitely booking with you guys again because you understand what customer service means. Dont change on me because im gonna recommend you to all my friends and i dont like to looking bad. Keep it up lux vaca!

SCAM. They did not answer there phone or give the code to get into the rental my and I did not get…read moremy money back. This rental is a scam

HORRIBLE- same story…read moreas the others- THE NIGHT BEFORE OUR TRIP they cancelled our vacation. I called them all day to get the check in information, and while I am on the phone they say "check your email" This is what I found- We regret to inform you the rental property is no longer available for these dates. This is information we received from the home owners; as per the signed agreement, you will receive a full refund. Please reply to this email as soon as you can, and we will refund your payment right away. Please let us know if you have any questions. Again, we apologize for the inconvenience this may have caused and will definitely provide a discount toward your next stay! Luxury Stay LLC 1-844-589-7829 TOTALLY BOGUS!!! Don't do business with them!

I agree with Andrew S.'s review; this has been an excellent place to stay on the Upper East Side,…read morewalking distance to both the Met and work, in a fine neighborhood with splendid food stores and restaurants. The photographs are accurate (albeit taken by a skilled photographer), the apartment is well-equipped, and Mr Francesco and his staff have been remarkably responsive.

We spent this summer with AFI on the Upper East Side and everything was great. The apartment was…read morefully loaded with everything we could need and more. Antonio and his team were great landlords. We only had one insignificant maintenance issue during our 3 month stay. I emailed Antonio about it on a Sunday morning and he had a repair man there within half an hour to fix it, you cant ask for better service than that. They were very professional and we had an all around great experience. If you need a short-term rental in NYC I would highly recommend AFI.

I stayed in an airbnb apartment while I was in NYC. Cityami checked me in seamlessly, great. What…read morewas really impressive is how responsive they were when I was locked out in the middle of the night! Somehow I had lost my keys...it would have been horrible without them! They also left a super nice welcome basket with snacks, maps, and a guide they made to the area. Nothing like potato chips and chocolate after a 6 hour flight + 2 hour train ride from LA."

I stumbled upon Cityami while trying to figure out how to have my Airbnb managed while I was away,…read moreand I am so glad that I did. My place was booked solid with two different families back-to-back for the 10 days that I was going to be traveling, and they completely handled all the details - cleaning, restocking supplies, emailing the guests, helping them with logistics, and more. Since I was traveling overseas, I was really worried about something happening that I wouldn't be able to manage with the distance and time difference, but Cityami put me completely at ease. I will be away again soon, and just booked with them to handle the apartment for a second time - worth every penny!

My family and I moved to NYC from Los Angeles and worked with Ben Strat who I cannot recommend…read morehighly enough. We had very little idea on the New York real estate market and only a rough idea what areas we wanted to look at. We dragged Ben all over the city we figured out what kind of place we wanted (which went through several permutations) and Ben was incredibly patient with us giving us a very thorough education. By the time we locked into a place we felt extremely confident making an offer and Ben had our back the entire time. There is nothing more one could ask from a real estate agent.

Short Version: Delroy Bodley was the landlords' broker for an apartment we rented.  We paid Delroy…read moreBodley $5,000 in exchange for getting a 12-month lease for the apartment. One month in, we learned that the "landlords" Delroy represented did not have the legal authority to rent us our apartment and that our lease was never valid. Delroy insisted he did his job of finding us a place to live, declined a refund, and washed his hands of the situation.  Indeed, Delroy never even apologized.  We moved after only a few months. Longer Explanation: Delroy Bodley was the landlords' broker for an apartment we rented in August 2021. Delroy posted the apartment on StreetEasy.  Delroy was hired by the "landlords," whom he said he worked with for many years.  We paid him $5,000 as part of the rental transaction where we were supposed to get a 12-month lease. We had difficulties with this rental from the start -- it was not cleaned, painted, or repaired as promised and there were paint cans and construction debris everywhere the day we moved in. One month into our rental, we received a letter from the Office of the Public Administrator for Kings County informing us that the people who rented us the apartment (the people Delroy represented) did not have the legal authority to rent the apartment, and as a result, our "lease" was invalid.  The Public Administrator informed us that we were defrauded into signing a lease. They also said that we would have to live in the apartment as month-to-month tenants, not with a 12-month lease which we agreed to, and for which we paid Delroy $5,000. The building was in actuality under the legal control of, and managed by, the Public Administrator, which meant that it could be sold at any moment. We ended up having to deal with NYC government bureaucracy when addressing any small detail related to the apartment which the landlord typically addresses.  That is most assuredly not what we signed up for when we rented the apartment and paid Delroy.  While staying in the apartment, we received regular notices from utilities companies that the bills for the common areas of the building were not paid, and that the power and heat would be shut off. On several occasions there was no heat. We reached out to Delroy to inform him of the developments and request a refund of his fee given that we never actually had a valid lease. When we spoke to Delroy, we were struck by how dismissive he was about the situation which he played a part in bringing about.  He brokered the deal.  Yet Delroy did not seem to care, declined a refund, and failed to offer any other assistance. He said that he did his job of getting us a place to live, despite the fact that all he got us was an invalid lease. He never even apologized for the situation.  Instead, he said that only if we got evicted would he give us our money back.  Due to this ordeal, we had to hire a lawyer to clarify our rights to the apartment (we had none) and move again a few months later due to the untenable living situation. Overall this experience was extremely stressful, disappointing, and expensive, and we hope to prevent others from experiencing anything similar by working with Delroy.

Booking with " Lit Adventures " could of been the best thing I ever done for a vacation. From the…read morefirst consultation phone call to the last day of my trip they were very helpful & professional. Just tell them your vision and they will make it come true. If you have no time or experience to plan a vacation this is the best way to go!! Vacation home, excursions, transportations, flights and restaurants they got you all covered. From when I seen my Itinerary, I already knew my trip was going to be great !! Thank you to Shay & Ashley for such a great experience will definitely be booking again soon!

DO NOT BOOK!!! ENTIRE TRIP RUINED!!! If you are looking for…read morea seamless trip this is not the agency for you. My friends and I booked a girls trip and figured why not support one of our own...biggest mistake. First off I just want to say we did not get our itinerary until THE NIGHT BEFORE WE FLEW OUT!!! From there I knew our Girls' Trip to Los Cabo, Mexico was going to be a terrible experience. Day 1: Our ride to the airport did not have one of our members on the list so the transportation agency had to make an exception because we booked through an agency. That night we were supposed to have a night out on the town which was an epic failure because our itinerary CLEARLY states a time and the location. The place we were supposed to go to was closed at said time, we got dressed and ventured out to a place that was closed (it says the correct time they close on their website). Day 2: The next day went well (because we booked our activity ourselves) Day 3: We asked to be booked for a private yacht and we got a sailing trip with OTHER people. First of all it is during a pandemic hence why we insisted on having a boat to ourselves, which our agent said she would be able to deliver on but she failed to do (if she told us that she was not able to get it we would not have been so upset, instead she booked us for something we did not authorize). That same night we were supposed to have reservations made for my friend's birthday. Due to our agent's inconsistency I took it upon myself to call the restaurant to see if the reservation was actually made...guess what NO RESERVATION WAS MADE...but it was on our itinerary for 8pm at that specific restaurant. We had to scramble and find a new restaurant that allowed dinner and a celebration. Day 4: The morning we had a zipline adventure which went fine...however because our agent did not check the times that the transportation was going to be bringing us back to our hotel we had to call an uber to make our spa appointments on time (had to come out of pocket for something that was supposed to be handled) I again due to the disaster of an itinerary asked the receptionist what time our spa appointments were scheduled for the following day. Turns out they were scheduled DURING our activity for the next day (which was parasailing), however the itinerary clearly states that the spa was reserved for a time that the spa is not even open.... I just want to say that yes everyone makes their mistakes but I was EXTREMELY disappointed with the service we received. We were better off planning the trip ourselves because it would have been a lot less stressful. Icing on the cake...they used our photos on their page 1. without our permission and 2. using the photos like they were the reason...no hard no they were not the reason. We made the best of the mess of a situation they put us in. I STRONGLY do not believe that this company is ready to take on the type of clientele they are trying to gain. I've booked without travel agencies and everything is flawless. This experience was subpar...I DO NOT RECOMMEND BOOKING WITH LITADVENTURES!!! Spend your money elsewhere.

just did a tour with Luke yesterday. Great tour , very informative and a great atmosphere. i would…read morehighly recommend Reel New York Tours for your travel plans . You will enjoy .

We had the best day exploring New York City as a family. We have three girls ages 20, 12 and 10…read more Like did an amazing job of making the history and city exciting for each of them. They asked to hang out with him the rest of the week. He stopped for snacks and let me customize the day according to what the girls were interested in learning. Thank you for being a part of our memories!!