I used airbnb for an apartment in Downtown Los angeles. Beautiful apartment. Great last minute deal.read more

Unacceptable conditions... AE Hospitality is dishonest…read more Based on the inaccurate description and pictures we rented this unit in Jan 2013. Please research that AE Hospitality has units that have been available for years but the reviews are all new. Zero reviews should have been enough warning. This Garth rental is in an area deemed unsafe, use google street view and you will get an idea of the condition and location of this rental. AE Hospitality says the building is under construction but the rental is deplorable, unsafe, and boarded up as of Jan 2013. The rental key was not available at the agreed upon time. There was a homeless person on the front lawn blocking our entrance to the property and human feces in the entryway. We called AE Hospitality several times and their response was angry and threatening each time, no resolution offered. There has to be a better unit, keep looking.

This Rental Company is Top Notch! Jennifer and crew are just damn amazing to say the least!…read moreEverything went smooth as silk from start to finish. Jennifer was always there and answered my calls everytime I had any questions. A True Professional in her realm of the rental business. My apartment was squeaky clean and I am tremendously happy with how I was and am treated, and I will Always call Jennifer when ever I am going to be in NYC and need a great place to live! This is my 3rd stay with Cloud Nine!!! All I have ever received from the entire staff is Love, compassion, and true gratitude for my business! You need to experience for yourself as it is like trying to describe the Grand Canyon to someone: you can't! They just have to go see in person! Jon E.

If you're a fan of being ripped off and losing money, I highly recommend this firm. If I could give…read morethem minus stars I would. I dealt with one agent specifically, Jennifer, who cancelled our lease with 5 days to go due to a flood at the property. These things happen. But it took me almost 10 weeks to reclaim all of the $18,400 I laid out up front to secure the place. I was given a long, comprehensive list of lies and excuses as to why I couldn't be refunded, and it took not only a lawyer but help from the Better Business Bureau to finally recover all of the money I was owed. If you are considering leasing an apartment through this company, just know that you are taking a huge risk. And for what it's worth, at the time of writing this review, the registered address for the company (on Yelp and several other sites) is in fact the address of a completely unrelated company. In other words, if you run into trouble and they stop returning your calls (as happened in my case) you literally cannot go and see them in person. Good luck to you, I hope you find a yourself better option elsewhere.

I am from Germany. I found the "Big apple holiday" by "Tripadvisor". The apartment seems to cover…read moreall my requirements. - I had some Email-contact to Brian A. Rivera. I also made a deposit of $ 800,-- to this company. Everything has been confirmed. Now, 1 month before departure, they write me that the apartment is not available for rent.....Due to the fact that I am in a wheelchair, this is an awkward situation! Now not knowing whether I find an alternative or if I get the deposit back, I am totally frustrated and angry! Please be aware!

From the owner: We specialize in providing comfortable, quality, and also luxury rentals for short stays in…read moreManhattan and Miami Beach.

"NYC Perfect Stay" seems to have the same modality, probably just changed the name on the website…read moreand email domain. New website with no reviews anywhere, advertised on Craigslist at a below-market rate. The agent denies visits with the pretext of current guests in the unit and suggests securing it with a reservation. Watch out!

I am embarrassed to admit that it appears I have been scammed out of $2600. I was not familiar…read morewith the going rate in NYC and since I had a group that needed 4 rooms the 4 BDR apartment attracted me. I don't know what I was thinking to pay for it with a bank transfer but it wasn't until a couple weeks later I got to thinking that they never did send me directions or door codes or anything and so I tried calling...answering machine only. No response to emails. Then I started really looking at their website. The links to facebook, twitter, etc. are all fakes...they don't go anywhere and the company has no such pages. The person who set me up for the room, the name on the contract and the person whose bank account got the money are all different. And then when I really look at the website--an American didn't write it stupid sentences, etc. Anyway, I am glad I realized it before I arrived in NYC with my family and co-workers. An expensive lesson but I hope others see it. If there is a way to get the website taken down, I will look into it. DO NOT RENT FROM ANYONE RENTING APARTMENTS OUT OF 207 W 36TH STREET OR USING THE NAME MANHATTAN PERFECT STAY. Also watch out for Monica Khuller, John Anderson, Summer Nicolsons.

In the heart of NYC, my family and I shared an extended stay at this breathtaking location…read more Everything was a living dream starting off with the views (Every window was had a picturesque view no matter what window you chose). The location was at the central node and ideally situated convenient to all the major attractions nearby (Bryant Park, Grand Central, Time Square & Central Park). My wife and I have traveled to many places around the world but nothing tops the experience of choosing Lauren Berger Collections. Our trip was far beyond a stale environment as you get while you're staying at commercial places . Lauren Berger is the up most hospitable, attentive and passionate person at what she does. She puts you first before anything, no matter what you need, she's got it covered. My favorite part of our stay was getting to meet Lauren, it was a true honor. Lauren has managed to connect with us on a personal level and make our stay feel better than home. If it's not LAUREN, it must be boring.

From the owner: About Us: All luxury…read moretravel experiences boast similar ideals: excellent service, abounding amenities and lavish accommodations. While they very rarely disappoint, most properties hardly match the level of passion for hospitality found in the Lauren Berger Collection. Lauren Berger prides herself on offering superb accommodations. Over the years Lauren has cultivated a keen talent for creating elegant, luxurious environments and assembled an impeccable collection of luxury rental properties. Found in prestigious locations around the world, each home is an expression of Lauren's meticulous approach to hosting and entertaining. Elegant, lavish, sophisticated and comfortable; these properties were originally intended for Lauren's closest friends and relatives to utilize and she now extends that privilege to her clients. As a guest of the Lauren Berger Collection properties, you will develop a personal relationship with the individuals who are ready and waiting to serve you time and time again including Lauren herself. The staff is hand-picked and most of the team has been with her for decades. Every detail and desire is carefully intuited ahead of time and each property offers a plethora of services and privileges. The gratitude Lauren feels towards the people in her life who have helped bring this dream to fruition - her husband, her family - is manifested in the extreme care and love with which she presents her homes...

I am having a lot of trouble to rent a studio at nyc with them…read more The broker Jim send me the wrong price and the wrong adress. Many times. I started choosing 9 apartments on the website, any of them was free. Then, he had sent me other options, with the price. And when I decide for one, he sent me the adress of another and changed the price. I have all the emails that he sent me with this information and he is doing nothing about that. I sent the emails for the CEO/Owner of the company and I am waitting for a solution.

Very shady organization. Conspiracy-minded operations. Jim, sales rep of Casanova Condos, will not…read moregive out his last name, just initial S. and in the rental contract they use some other 3 party name of business without an address, phone, or a contact info. They give one price in the quote, put higher in the contract, + 5% convenience charge for credit card use, $1,000 security deposit that has to be requested to get back via some email. And the "best" of all you sign you contract alone, they don't need to sign it - you take all 2 pages of responsibilities, including give out the photocopy of your driving license or passport, while they don't have to sign up to any responsibility toward you. Stay away from Casanova Condos, or other name they operate under shortstaysnyc.com, or bargainsolutions, llc. And they advertise thorough www.roomorama.com, www.homeaway.com - good luck find anywhere their phone number. They don't give it out. Just emails.

Came back for another visa photo requirement, and another A star experience as usual!…read more First, I called the services before coming, because it was a bit late during the day that is almost their closing time. Understanding the situation, they kindly offered to wait me for a bit past their closing hours. Second, the staff there were super friendly, there was a new employee, a lady working on her masters in nutrition, she was beyond kind and helpful. She made sure my photo came exactly as what the visa required, and she was very easy to talk to. I highly recommend this place, once again!

Excellent service, everything quick and efficient and just as advertised. Not cheap, but worth it…read morefor the speed and peace of mind.