Typically, I am very much "do it yourself" vacationer. I always thought that travel agencies are…read morerelics of the past. Who needs a travel agent, when you can go to countless web sites, and book everything you want then and there, without even putting a shirt on. Vacation Spirit was recommended to me by a friend. Work was beating me up, and I had to get away. I prepared by researching options myself, in case I have to back out and went to their office. One thing I did not realize that travel agents are open encyclopedia of knowledge. Location I chose was fine, but it appears that hotel I researched was not as good as travel sites made it appear. Per owner's recommendation, I took another property nearby. It was much easier to access the beach, resort was newer, cleaner, and had better pool. I have to say I loved personal touch that Vacation Spirit, and their owner offers. My job planning future vacations just got much easier. They are not a big shop and I guess this is what allows them to offer personalized service.

Honestly, I could not believe the level of personal service I got with Vacation Spirit. Boris and…read moreMarina were on top of everything, answered any question I had. Made changes to my reservation should I need it. Got me an amazing price and itinerary. This was a big deal for me and the trip was smooth sailing. Thank you!

Its been a long wait till out vacation time. It would of be great to stay someplace in the sun and…read morerelax on the beach. Would of been great to see something new and and visit an amazing place. Vacation could get to be very expensive. However when we contacted agency Happy Planet, our agent Marina Kroll, has surprised us time and time again. No one can beat her prices. She will make your wishes come true. The unbelievable deal that we got to Caribbeans, on Royal Princess cruise ship, was so amazing, we told everyone we knew. Just give her a call, and you won't be disappointed.

Had a great experience with Mila at Happy Planet - she found a fantastic deal for an all-inclusive…read moreresort and flight to Mexico, beating the cheapest Internet price by $500. She was also extremely helpful and patient dealing with payment issues due to bank spending limits. I would highly recommend her for anyone looking for a great deal and wonderful above-and-beyond service!

I felt that the agent Slava Kovalenko was more focused on her own financial interests than on…read morehelping her clients. When we faced a serious hygiene issue at the hotel and contacted her for assistance, she refused to help. A travel agent should support clients, especially when they are facing a difficult situation during their trip. Unfortunately, we did not receive that support. Based on our experience, we strongly recommend that others think twice before booking through her. We would not use her services again and would not recommend her to others.

Tair Travel and Tours is a highly reputable travel agency. They always strive to exceed customer…read moreexpectations. I have used Tair Travel many times in the past and have always been overwhelmed by the amount of care they show to make sure that my trip is perfect. Tair travel agents take every detail into account when planning your trip, and make sure that no surprises come up. Tair has helped me with trips from small getaways to luxurious vacation packages.

This is the only agency I use for all our travel needs. Always get the best deals and best service…read more Very knowledgeable agents that will always recommend the best option for the trip and will go an extra mile to make it the most enjoyable.

Beware!!! This travel agency charged twice as much as the…read morehotel in cancellation fees. I had to cancel my travel plans less than a week before my scheduled travel date, because I had to have emergency surgery. Leanna said the hotel did not care under what circumstances I had to travel; the charge would be half the cost of my room, which was a little more than $600.00. When I called the hotel several times, each representative confirmed that the maximum cancellation fee was $300.00. She refused to reimburse the extra $300.00+ she charged me. Since I had a credit, I attempted to make reservation at the same hotel when I was able to travel. I asked for a copy of the agency's cancellation policy, but Leanna refused to provide one. I reminded her that the agency was obligated to provide a copy of its cancellation policy. She sent an ambiguous copy a day later, after I threatened legal action. After I questioned the vague cancellation policy, she cancelled my reservation and told me it would cost me more money to rebook the same reservation. Leanna still has my money. She did not "uncancel" the reservation I made and she refuses to refund my money.

I was so nervous when I read the reviews, but my clients just returned from Turkey and had nothing…read morebut great things to say about the hotels, private tours, meals, etc. Aegean did a fantastic job putting it all together last minute. I'm using them again and again.

Somehow, this travel agency has managed to ruin a day from not one but two of our European…read morevacations. On our honeymoon, there were several problems including lower than promised star-level hotel, missed transfers, misspelling my name on some travel documents which resulted in delays and they never booked us a flight back from Santorini to Athens, stranding us so we missed our final day in Athens, among other annoyances. In exchange for these problems and after a lot of excuses, they finally provided me with a travel credit for a future trip. On our next trip, I only had them book a hotel for 2 nights. I booked early and received an email saying my requested room was "confirmed and paid with our credit" and got a confirmation #. A couple weeks before the trip, I emailed the hotel directly to confirm and make some requests and everything was fine. But when we arrived and went to check-in, they told me the agency canceled our reservation a few days prior. More excuses followed, including saying I never confirmed (even though I had an email saying it was confirmed). Maria told me I should've "double confirmed", whatever that means. I have no idea why, if they thought I wasn't going anymore, they wouldn't email me to confirm before they canceled the reservation days before our arrival. When I asked they pay the new hotel we had to move to (which was not as nice) because our original hotel was full, they told me they could not because the travel credit request needs to be done in advance. Ha. I assume that was just a joke. They also said I should just use it for our next trip. Because I take so many European vacations? Ginny, the owner, was incommunicado for the day and unable to approve paying for the new hotel. After several emails and phone calls to them, they finally decided to pay it and I am thrilled to be done with them forever. In the end, only book with this travel agency if you like arriving for reservations that are not made or are incorrect and then dealing with the aftermath with customer service that will only blame others for the mistakes.

Yurek Majcherczyk from Classic Travel is an expert in his field who plans group trips from Poland…read moreto Peru and around the World. I have booked 4 private tours with this company and found their services to be excellent. Margaret Majcherczyk arranged my trips to Spain, Morocco, Egypt and most recently a safari to East Africa. Classic Travel offers great services to their clients and they never disappoint.

I called and a rude lady answered the phone saying "who is this?" I said my name and mentioned that…read moreit's my first time using a travel agent and asked if she could explain how it works. She said that the agent will be in tomorrow from 11am to 1 and to call back. I said ok but before I do that can you please explain how it works in general. She said "ugh I can't talk right now." Not welcoming, or helpful. She could have been polite and asked to put me on hold or something but yea safe to say I'm not calling back.

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Our friends wanted to use this company but me and my wife are thinking it's useless. Adriana had…read morefilled out all forms but made misspelling and also couldn't help us with rescheduling of airport transfer - we was solving this problem by ourselves. We had to fill up all forms online again and again. Don't recommend at all.

I'm very thankful to Natasha for helping me with my tickets! She was professional, helpful, and…read moremade the whole process so easy and stress-free. Highly recommend her and the travel agency!

Extremely rude! I signed up for there affiliate program and I've gotten zero help thus farread more