A nice hotel centrally located in Brooklyn for guests of a local wedding . Staff were friendly and…read morehelpful. Walking distance from lots of places to eat. Cinema themed room.

This hotel was very okay. The Monday morning staff were much friendlier and more sincere than the…read moreSunday evening ones, though to be fair, I wouldn't love working Sunday nights either! The place itself felt like it may have once been luxury apartments that eventually got converted into a hotel. It definitely had that "someone's old apartment" kind of vibe. The bathroom wasn't spotless, the sink drained slowly, I could hear people in the hallway, and the furniture looked dated. I kept the windows closed since the view was directly into nearby businesses, and the A/C unit's light was blinking, likely needing a new filter. I found this hotel through a Priceline "VIP discount," but it didn't feel very VIP. Parking also wasn't included, and when I politely asked about it, the front desk agent immediately got defensive, saying I should have booked it when making the reservation before even checking my file. When I asked how I could tell if it was included, she snapped that "it says it on the website," though I never saw the website since I booked through Priceline. The interaction happened around 3:30pm, so it wasn't even late at night. On the bright side, the Monday morning team was much more pleasant, which helped end the stay on a better note. Overall, it wasn't terrible, but I wouldn't call it a VIP experience or one I'd rush to repeat.

Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

This is a long one, grab a snack!…read more -First Impression- Lobby was super cute, everything looked clean and well kept -Service- Kai checked me in at the front desk. She was on the phone when I arrived and was very apologetic for the wait time, which was only a couple minutes. There was another person at the front desk who was helping another guest, she also saw me when I came in and helped the guest who walked in after me. Check in was pretty easy, Kai was as accommodating as she could be and checked for any upgrades that could be applied. My room was very clean. Not sure when they made updates, but my room had hardwood floors which I was sooo happy about because the reviews I've seen show carpeted rooms which kinda skeeve me out, lol. Also, lovely views of the little park. -Price- This hotel was slightly pricier than others close by -Did Not Like- I stepped out for a brief period of time to grab a bite to eat, maybe 30 minutes max, and when I returned there was an item that was no longer present at the bottom of one of my bags. I was unable to address this with the staff in the moment, so I brought it to their attention the next morning at checkout (Saturday). Ashley wrote down the details of the incident and immediately offered me the managers contact information. I sent a email the following Monday. After a bit of back and forth over the course of about 2 weeks, they said their investigation was "inconclusive", but reimbursed my missing item "in good faith" after I showed them proof of purchase. -Noteworthy- One of the main reasons I chose this hotel over others in the area was the rooftop. Unfortunately it was closed for renovations, which was not displayed anywhere on the website prior to booking. -Recommend- Very cute place, but unfortunately I would not feel comfortable staying there again. Two stars instead of one as the staff was very kind.

Arrived late in a Friday night and there was a line to get checked in. The young woman that was…read moreworking the front desk was pleasant and friendly. She shared that my room had been given away to someone who checked in earlier. Due to this, she provided me a different room and discount due to the inconvenience. Our arrival made us unable to eat from the restaurant and use the credit. That annoyed me. It was raining and I had to walk elsewhere. The stay was good, no complaints. The room was clean and there was no noise issue. The breakfast bar was decent and the staff was accommodating. I would stay here again.

Terrific stay, really appreciate the tap to pay for credit card holds. In a central location right…read morenext to many MTA stops and restaurants. The service was top notch - people like Rick, Christopher, and Teddy go above and beyond. They're friendly, helpful, and ensure guests are comfortable and taken care of! The hotel restaurant, Carne, could use some more vegetarian options. But the service from Valeriia is excellent - she knows her stuff and always has great drink recommendations!

Stayed here on a recent trip to Brooklyn. The inn is old but spotlessly clean in that 'Grandma's…read morehouse' kind of way. The manager was polite and unobtrusive and check-in and check-out were easy. The room was very comfortable after the A/C had a few hours to catch up. There is a kitchenette on the top floor with dishes, refrigerators, etc, making extended stays very tolerable. We had the top floor to ourselves so the shared bathroom was not an issue. Best of all, this price is very affordable and it is handy to everything. Will definitely stay again!

This inn is a beautiful, old brownstone on a quiet block near the Prospect Park Subway stop. Price…read morewas about half of the nearby hotel chains, who were holiday price-gouging.My (upgraded) room on the second floor was large and comfortable, with a sitting area. The bathroom was shares with another room, but large, updated and kept clean. There is a kitchen well- stocked with coffee, tea, cereal, etc. but no breakfast served. Only downside was hearing the noise of other guests in the wee hours, which might be remedied with some rugs or carpeting on the stairs and in the hallways. Shannon, the young woman who worked there, was delightful and extremely responsive. If she chooses a career in hospitality, she will be awesome. Overall, I recommend the place for its location, comfort and value.

Beware of Hyatus Rental and Limited Refund policy. From the start, within 24 hours of making your…read morereservation they charge the entire amount of planned stay to your credit card. Then even if you have to cancel your reservation 2 1/2 weeks before your planned stay Hyatus charges you 50 % of the total charge and offers only a 50% refund.

Unbeatable STR property management when i say they transformed our property and completely changed…read moreour ability to operate in this space I am not exaggerating one bit

Really unique glamping experience in NYC with amazing waterfront views. The tents are comfortable…read moreand the setting feels like a true escape from the city. A few downsides. It is expensive, service at the restaurant was slow, and there was a party boat going late into the night which made it less quiet than expected. We stayed out when they first opened and loved it so much but then didn't have any issues with boats, and also the price was half the cost then which makes much more sense for the experience. Still a fun and memorable stay, just not quite as relaxing as it could be.

There are levels to pain. Like stubbing your toe, biting your tongue, sun burn, osteosarcoma, child…read morebirth, being crucified. If you want to experience dull yet unrelenting pain then you should book a "retreat" here. Let me first explain the type of person I am as to provide some reference point. I was raised in a hot trailer park in South Texas. I worked menial jobs with bosses that would make drill sergeants seem pleasant. Oh, and my step father was an abusive alcoholic, I've been burned with cigarettes as a child. I've spent two years in prison. One of which was in Rikers island. I am absolutely not a soft person who needs life easy. All that being said. You will absolutely regret staying here unless you are a refugee from Haiti. If you are used to living without uncertainty and chaos then please heed this warning. First, our reservation. We paid 800 for a very specific reservation on their website. I paid for an upgraded room and was shown the cowboy Suite. I patiently waited over 45 mins to check in to an un busy tent at 8pm. The women seemed very uninterested and said she didn't see our reservation. I left the tent because my wife was hungry. So we had dinner at the restaurant. When I returned she tried to give me another place but it was basically a box. My wife and I insisted we had booked the cowboy suite. Much talking and deliberation I showed her my credit card charge and the amount on the app that I was charged. She said it wasn't available because and I quote, "yes we have lots of availability but they aren't cleaned until someone books them." Unfortunately they never emailed me a confirmation. I should have known something was wrong.

Me and my wife checked in to the Monte Carlos property in Miami Beach Fl on Mother's Day 5/12/24…read more We loved the unit. We proceeded to get unpacked then left to get something to eat. grocery shop etc... Later on that night we noticed that the room was a little warm so I hopped up and adjusted the thermostat and attempted to go back to sleep. The room did get any cooler. My wife and I tossed and turned all night. So the next morning 5/13/24 (Which was my 13th wedding anniversary) I called customer service and told the Ac was not working. The first call no one came so I Called again about 1 1/2 hour later and this time someone came. I let the guy in he looked at the unit and set an industrial fan in front of the unit for a couple hours then the guy came back and got the fan. He didn't speak good English but he used his phone as a translator. He told me that the unit needed a part so he will be back tomorrow with the part and another technician. So on my 13th wedding anniversary my wife and I didn't have any AC and this night was even hotter. We walked down to the front desk in middle of the night because we could not sleep. The guy at the front desk told us that they only do check in's and check out's but he did attempt to make some calls to help us which was unsuccessful . So no Ac, they couldn't even give us a fan and they didn't have any rooms available that they could switch us to. 5/14/24 around noon The guy and the new tech repaired the unit. We checked out on 5/15/25. Since then I have made multiple calls to customers for a refund, they told us the billing department handles the refunds and connected us to billing. I explained me and my wife experience and he told a tech came on 5/13/24 and no one let him in which was untrue because I let the tech in twice on that date. They refused me a refund and I couldn't believe this. Such bad business to have such beautiful properties.

Horrible, its like staying in a dungeon And do not give…read morethem access to your payment method because you will get robbed They take your money without consent And then they say we'll we have a no refund Policy. Yeah, I font think so