Another great trip orchestrated by Heather - amazing destination recommendation to Sugar Beach St…read moreLucia and she proactively helped us navigate a tricky airlines cancellation issue on the way back due to the weather. Thanks again for looking out for us!

Holly was amazing to work with as she helped create the ideal break for our family! VBH has helped…read moreus with previous trips and we are always thrilled with experiences!

Hubby lost wallet today and we walked in to get an interim license and also to return license…read moreplates. The staff was very pleasant. We explained he drives for work and is was necessary to have the interim license immediately. The staff was very understanding and cordial. The representative explained we would need to wait for the appointments to be assisted first. Fortunately, we were in and out in less than 30 minutes with all transactions completed. The space is very clean and streamlined. Management must be very nice because all the staff we saw looked happy and approachable. The representative who assisted us was very knowledgeable, helpful and pleasant. He was very compassionate when hubby explained he lost his wallet. We've been AAA members for many years and this membership pays for itself. Tons of perks. Excellent service with compassion and a smile! I love this location!!!!

Highly recommend this place. All the staff is super friendly and helpful. The place is also very…read moreclean. I made an appointment for 3:15pm and I arrived one hour and a half early and they took care of me as soon as I got in.

SCAM!!! BUYER BEWARE!!! DO NOT SHOP HERE!!! I had a bad experience with Smile Travel, so I…read morecaution others to be careful. My parents booked a cruise through them for $2652, but unfortunately, my mother was hospitalized and could not travel. When we contacted the travel agent, Victoria, she informed us that they could only refund the taxes, and that the cruise company would need to process the refund. We reached out to MSC Cruises, who confirmed that they could not refund the money since the booking was made through a travel agency, but exceptions could be made if we provided discharge papers and a letter from the surgeon. However, despite months of calling and emailing, we haven't received any solution. The travel agent tried to help by contacting MSC, but even after waiting on hold for 3 hours and sending emails, we didn't receive any response. When I spoke to the owner/manager, LUISA, she became angry and unprofessional, yelling at me and refusing to take responsibility. She even suggested that we should have taken trip insurance. As a customer, I feel disrespected and frustrated by the lack of professionalism and compassion. I hope others are more careful when booking travel with Smile Travel.I had a bad experience with Smile Travel, so I caution others to be careful.

DO NOT USE THEM SAVE YOUR TRIP AND YOUR MONEY! They scammed me out of $1,000 and every step of my…read moretrip was an absolute disaster because of their terrible service! Please, you're better off booking the trip yourself. My card was declined, so I paid by check and all was well. But my flight was cancelled and they said they'd take care of it at no extra expense. Turns out they ended up using my credit card behind my back, without my permission, to pay for the flight! They refused to pay me back the full amount. Even so, they did nothing to rectify everything that went wrong. DO NOT BOOK A TRIP WITH THESE PEOPLE! I AM WARNING YOU! THEY ARE SCAM ARTISTS WHO WILL RUIN YOUR TRIP AND STEAL YOUR MONEY! I am reporting them to the Attorney General's office for consumer fraud.

Typically, I am very much "do it yourself" vacationer. I always thought that travel agencies are…read morerelics of the past. Who needs a travel agent, when you can go to countless web sites, and book everything you want then and there, without even putting a shirt on. Vacation Spirit was recommended to me by a friend. Work was beating me up, and I had to get away. I prepared by researching options myself, in case I have to back out and went to their office. One thing I did not realize that travel agents are open encyclopedia of knowledge. Location I chose was fine, but it appears that hotel I researched was not as good as travel sites made it appear. Per owner's recommendation, I took another property nearby. It was much easier to access the beach, resort was newer, cleaner, and had better pool. I have to say I loved personal touch that Vacation Spirit, and their owner offers. My job planning future vacations just got much easier. They are not a big shop and I guess this is what allows them to offer personalized service.

Honestly, I could not believe the level of personal service I got with Vacation Spirit. Boris and…read moreMarina were on top of everything, answered any question I had. Made changes to my reservation should I need it. Got me an amazing price and itinerary. This was a big deal for me and the trip was smooth sailing. Thank you!

Its been a long wait till out vacation time. It would of be great to stay someplace in the sun and…read morerelax on the beach. Would of been great to see something new and and visit an amazing place. Vacation could get to be very expensive. However when we contacted agency Happy Planet, our agent Marina Kroll, has surprised us time and time again. No one can beat her prices. She will make your wishes come true. The unbelievable deal that we got to Caribbeans, on Royal Princess cruise ship, was so amazing, we told everyone we knew. Just give her a call, and you won't be disappointed.

Had a great experience with Mila at Happy Planet - she found a fantastic deal for an all-inclusive…read moreresort and flight to Mexico, beating the cheapest Internet price by $500. She was also extremely helpful and patient dealing with payment issues due to bank spending limits. I would highly recommend her for anyone looking for a great deal and wonderful above-and-beyond service!

Cindy planned an amazing trip to Nicaragua for us. Traveling with a teenager and a 21-year old can…read morebe challenging but she got it all covered. It was our first time in Nicaragua and Cindy gave us a full experience of the country and it's super friendly people. It was great to plan the trip with her and I felt very well understood during the process. Cindy listens and is very flexible to provide a perfect adventure. She also is the best in finding deals! I never used a travel agent before but it won't be the last time with Cindy! Gracias Hiatus!

Cindy is a terrific travel agent. She makes a point of understanding your travel style,…read morepreferences and budget and uses her in-depth knowledge to make sure you get the trip you want. No detail is too small for her attention. Cindy has planned several trips for my husband and me. After each one, she asked for detailed feedback about our experience. We met and shared pix and stories. This is an amazing level of service and interest in her clients. I can't recommend her highly enough!

Went in earlier this morning just needing passport photos. Quick, efficient, and I was out of there…read morein 5 minutes. $6.00 for two photos. Did not get any pics of the place itself but the entrance is very welcoming and the office space is very clean. Come support a local business.

Got the job done and had good customer service. I had a few booboos with the paperwork but it was…read moremy fault and they made it happen.

If I could give this company 0 stars, I would! I am usually not one to voice my opinion on such…read morepublic forums, but LinSin Travel not only knowingly scammed my family but also failed address any of their actions when I called to complain. We booked a Norweigen cruise through them and they did not offer us any of the deals that Norweigen is offering. When I called to inquire why I was not offered any of the Noweigen cruise line deals for unlimited berverages, shore excursion credits, or speciality dining credits etc, the person that answered just responded 'I don't know what you're talking about?' When I clarified that Norwegian offers deals as part of cruise bookings and that she did not offer me any, she responded 'so?' Her rudeness is beyond words. I could have booked the cruise myself on the Norwegian website and gotten a better deal. The person I spoke with at Lin Sin took no actions to address my concerns and hung up on me. I deserve a full refund for the cruise.

Crown Travel is the NO. 1 Travel Agency in Crown Heights…read more Runs by Barry for over 3 decades and specializes in international itinerary flight arrangements such as Israel , Europe and Far East, Australia and more. VIP Services including hotel booking, airport VIP access, chauffeur arrangement in foreign countries, private jet charter, car rental arrangements and more. Customer Service: The strongest department at Crown Travel is definitely the unconditional customer service. Speaking from personal experience, we booked all our passover itineraries with crown travel and for every little and big issues and changes my better half requested changes over and over again crown travel were very understanding and very accommodating. Multiple Destinations: Multiple Destinations is another specific strong hold of crown travel. https://www.facebook.com/CrownTravelNYC http://crowntravel.com/

We used them to go to Atlantic City. They serve Brooklyn. They are reliable. You pick a location…read morefrom their list and the time of pick up is listed too. The driver came on time and we got to NJ very fast, no distractions. Vouches were given out as promised. Would buy from them again.

Went to address listed Not there anymore…read moreEmailed where I could walk in to buy tickets in person never answered my email When I go on line to buy tickets my phone says don't trust this sight