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    Crown Rentals TK

    2.5 (19 reviews)
    Open 7:30 am - 4:00 pm
    Updated 2 months ago

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    25 days ago

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    2 years ago

    anytime I need something I get the best service quick friendly and professional anytime I need something this is where I go!

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    6 years ago

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    11 years ago

    Very poor customer service! Not worth the trouble or stress to deal with the unprofessionalism.

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    12 years ago

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    13 years ago

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    Terpstras Sales Service & Rentals

    Terpstras Sales Service & Rentals

    3.8
    (11 reviews)

    I could not get my echo weed wacker started, they emptied tank and put fresh fuel in, told me not…read moreto use cheap brand in can that I bought, no charge, and now after using fuel they sold me it works Great

    I spent over $4,000 on a brand-new zero-turn mower from TERPSTRA'S. Two months later, the clutch…read morecompletely failed. I dropped the mower off for warranty service and also requested an oil change and blade sharpening. Nearly three weeks passed with absolutely no communication from the service department. No phone call, no update, no explanation. I had to call them to find out what was wrong with my own mower. When I finally spoke with Ron, the service manager, he was short, dismissive, and unwilling to answer my questions about why a major component would fail after only two months or whether I had any options for an exchange or refund. Then my husband called, and suddenly the mower was ready for pickup. The oil change and blade sharpening I requested were never done. The manager offered excuses instead of accountability, including telling me weekends "don't count" as part of the nearly three weeks they had my mower. I bought a brand-new mower because I have a large property and needed reliable equipment. Instead, I got a major mechanical failure after two months, weeks without my mower during peak mowing season, poor communication, and dismissive customer service. Spending over $4,000 apparently does not guarantee reliable equipment or basic customer service at TERPSTRA'S. I will take my business elsewhere and would not recommend their sales or service department.

    Crown Rentals TK - propane - Updated July 2026

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