I spent over $4,000 on a brand-new zero-turn mower from TERPSTRA'S. Two months later, the clutch…read morecompletely failed. I dropped the mower off for warranty service and also requested an oil change and blade sharpening. Nearly three weeks passed with absolutely no communication from the service department. No phone call, no update, no explanation. I had to call them to find out what was wrong with my own mower. When I finally spoke with Ron, the service manager, he was short, dismissive, and unwilling to answer my questions about why a major component would fail after only two months or whether I had any options for an exchange or refund. Then my husband called, and suddenly the mower was ready for pickup. The oil change and blade sharpening I requested were never done. The manager offered excuses instead of accountability, including telling me weekends "don't count" as part of the nearly three weeks they had my mower. I bought a brand-new mower because I have a large property and needed reliable equipment. Instead, I got a major mechanical failure after two months, weeks without my mower during peak mowing season, poor communication, and dismissive customer service. Spending over $4,000 apparently does not guarantee reliable equipment or basic customer service at TERPSTRA'S. I will take my business elsewhere and would not recommend their sales or service department.

I arrived at Terpstras after closing needing to purchase additives to service my lawn mower for end…read moreof the season. Dan was extremely knowledgeable and helpful I would highly recommend this business for all your lawn mower needs. I will always use this business!

Customer service was top tier. The receptionist was polite and knowledgeable. The tech was great.read more

My wife's truck broke down and needed a new starter. Not only was the car picked up right away by…read moretheir towing dept. They had the truck ready for pickup by the end of the day. And I found the bill for the towing and repairs to be more than fair. Republic deserve the 5 stars for the work.

Ray's moving crew was outstanding--very efficient--packed things exceptionally well--customer…read morefocused--hard workers. They made moving a LESS STRENUOUS experience. Kristi kept me informed.

A bit expensive and other of breaks while the payment clock keeps ticking plus lunch time…read more They didn't label the boxes with an idea of what is in them except generic labels like Kitchen, Bedroom, Basement, etc. Not useful. I asked them to keep the center aisle of my garage space clear and just stack the boxes along the 3 sides, but they did it their way and left no aisle space so now I can't get to anything without moving lots of boxes first to find one I want. Overall they were OK and they were nice and did the job but made my life harder trying to get to things.

Located this company through an internet search and we cannot stop singing the praises of the…read moreservices we received. Spoke with John about doing a pickup in Highland and delivering the car to the Indianapolis metro area. We thought it would be a problem but John made it seem as though it was not a big deal which completely put our mind at ease. The price quoted was reasonable and when all was said and done - there were no hidden fees or extra expenses that came up once the car was delivered. Mike did the pick up and delivery of the car and we could not have been more pleased with his professionalism, attention to detail and positive attitude. He gave us the impression that he truly enjoys doing his job and from what we saw he is VERY good at doing it!!! He made sure the car was properly stored in the container. Midnight Blue Towing is a treasure and we enthusiastically recommend them to anyone who needs a tow (whether it is long distance like we had or local) they go out of their way to be accommodating and their response time exceeds expectations. So glad my internet search turned up Midnight Blue Towing because what started off being a nightmare for us (since the car needed a new engine and could not be driven to our new location) ended up being a very pleasant experience which is directly attributed to this company. If we could give more stars we absolutely would! Words cannot express the appreciation we have for everyone in this company that helped with the transport and storage of our car. Many, many thanks!

Please do not ever call this company or have your insurance company call them. After towing our car…read moreon a flatbed, they bent both rear trailing arms. The dealership sent videos and photos. I called Midnight Blue numerous times because the cost of the repair was $3900. Midnight Blue wanted to repair it, but they have nothing showing anywhere they are a repair shop and would never give me a quote for their repair and we HAD to fix it because it was not drivable and the transmission was getting fixed at the dealer. I am NOT giving my car back to someone who put that much damage to it!! So I got a hold of the Attorney General and they responde to them with LIES!! They paid $2000 to the dealership, but I am out $1700 (after dealer gave a discount) because MIDNIGHT BLUE ruined my car!! These people have a great scam going... break them and fix them or steal from people!!

I accidentally scraped my Toyota Highlander pulling into the garage. I took it to Hiratas Body…read moreShop in Lowell and I can't believe what a great job they did! My car looks brand new! I never write reviews but I have to give Dave Hirata pat on the back for this. Great job!

My daughter took her truck there and got an estimate last October to get damage fixed to her…read morevehicle. She saved the money up to get the work done and took it back in again in April to see if the quote was still good. They did a new estimate and the quote had changed a bit, but that was okay. We called there to make an appointment to get her truck in to be repaired. They said somebody would have to call us back to schedule. We waited over 2 weeks. Nobody called. So we called again, and once again, they told us that somebody would have to call us back. And it's been about 3 weeks, and nobody has wver callwd us back. Horrible customer service. Apparently, they don't need the work or want it. So, we have chosen to take our vehicle elsewhere.

I originally signed up with them because their price was appreciably lower than their competitors…read more But they do an amazing job and are very respectful of my property. Highly recommend them!

These are the brown trucks. I have 1 garbage can but I have 3 kids so I generate a lot of garbage…read moreand usually have to put garbage bags next to the can. I need another can but my point is I was feeling embarrassed so on garbage day I waited for the guy so I could give him 30 bucks. He wouldn't take the money. This guy is just a good guy and refused a tip. Also when I was struggling the company really helped me out. These are good people and a great company. Thank you guys at indiana waste. You're awesome and I really appreciate you all. I recommend them 100%.

To start Ken was very professional when I spoke with him over the phone about my requested service…read more Once I dropped my rider off it was just a couple of days when he phone stating that my requested service was completed and for a great price. It's been about a month and my rider is in great shape for the summer cutting season. Thanks Ken and his shop help, forgive me I forgot his name.

Ken was extremely nice and helped me load and unload my lawn mower . His turn around time on a…read moreholiday weekend was 2 days. I highly recommend his service.

I strongly suggest you not to use this cleaner find an professional and reliable place to take your…read moreclothes. My brother went to pickup his clothes yesterday and they lost 2 of his garments. He paid when dropped off and they had the nerve not to refund the money paid or proposed to pay the items lost. Called the owner of the franchise and he was very rude and wouldn't even talk about the matter. Tried calling him several times and the calls went unanswered. We will be taken the nessary steps to get this resolved. My brother is a veteran and senior. I had him send me over the attached receipt and note. Mr Greg Snowden I hope we can get this resolved I know he lefted his information with your staff and on your phone. Please resolved ASAP. How can your establishment lose customers clothed and you don't give an apology nor offer to paid for their lost

Value, yes Service, no…read moreIf they would just post their actual hours this would be a great business