Took my Honda in for a recall. Very friendly and…read moreprofessional. Was shuttled to and from while work was be​ing done. Jim, the shuttle ​driver was very pleasant and a joy to talk with. What an asset he is to Crown and I just wanted to acknowledge his efforts. Will return in the future.

We had been searching for a while for a Buick Avenir with a stunning attitude. They had exactly…read morewhat we wanted. The dealership itself is also the headquarters. The architecture, the whole layout, in fact, is exciting. It's got a Southern California style. Kind of homey; my wife and I used to live there. Then there is the salesman. Dominic was thorough, detailed, and, in particular, mellow. The next time we buy, I hope he's still there. He stayed on top of touch-up work the preppers missed. Hats off, too, to Craig and Marcus and Mr Claus and the custodian who found my wallet.

Worked with Katie for the repairs on my Caravan. She did all that was needed plus so much extra…read more I have no concerns about referring family and friends here.

He Deserves a Trophy (and Probably a Raise)…read more Let me tell you about my car salesman, Jerry Mead-- part car whisperer, part therapist, part magician. I walked in thinking I'd just "browse" (aka pretend I knew what I was doing) and somehow left with the perfect car and my sanity still intact. That alone deserves five stars. Jerry didn't pressure me, talk over me, or try to sell me something ridiculous like a convertible in the middle of winter. Instead, he actually listened to what I wanted (a rare skill these days), answered all my weirdly specific questions, and even laughed at my terrible jokes. True professional. He walked me through the process like a friendly GPS--recalculating when I got distracted by shiny things, steering me away from bad decisions, and making sure I didn't crash into a bad financing plan. By the end, I almost invited him to Thanksgiving. (I didn't. But I thought about it.) If you want someone who's honest, hilarious, and genuinely helpful--run, don't walk, to Crown Jeep and ask for Jerry Mead You'll drive away happy, and possibly with a new friend. Or at least someone who deserves a solid Yelp shout-out.

Trustworthy no nonsense auto repair! They are very busy…read moreand work hard. Once our vehicles' warranties expired, so we chose Ihle to service our cars instead of the big car dealers. We are fortunate to have Ihle Auto Service here in town! Thank you!

I missed a roundabout and slid into a ditch full of brush and downed trees. The tow service…read moredropped my car off at Ihle's, a service totally unknown to me. I was picturing $$$$ to repair the front end and continuing problems afterward. Instead, I only needed two new tires and rims. I feel like they could have taken advantage of me, but they simply repaired what needed to be repaired and my car has been great ever since. Thank you Ihle's.

Awesome personal customer service. Justin is super knowledgeable and helpful with all VW products!read more

Had a crank pulley replaced there almost 2 years ago. Went to replace the crank pulley with an…read moreupgraded one. Two bolts out of the 6 came out fine. Two were a bit snug coming out. I thought maybe they put some locktight on them. As I pulled them all the way out I could see shavings. And half the bolt was shiny. Then I knew it wasn't lock tight. They forced the bolts in and didn't look back. After finding this out I figured the decent thing to do would be running me out a tap since my car is apart. I was told I didn't need to replace it it's my fault. Along with well they stayed in so you should of left it. I called a friend to see if he had a tap and told him what was going on. He said yup that's Gary's for you. He sold me a rebuilt transmission years ago the reverse didn't work and he told him it's his problem not ours. Avoid this place at all cost. I'll continue to go to intune imports. Far better mechanics. Gary is a smug guy and if they screw up your car it's on you not them. Again stay away from this place at all cost.

ATTEMPTED THEFT OF SERVICES - DECEPTIVE PRACTICES…read more........ DON'T TRUST BARBER FORD TO PERFORM ANY REPAIRS TO YOUR VEHICLE!!!!! PLEASE READ Barber Ford should be criminally charged for their attempt to take my money for a service that was 100% NOT needed! STORY: My nephew checked the brakes on my 2022 Ford Explorer to determine if they needed to be replaced because I heard squeaking. He removed the front tires, checked the brake and rotors and determined the front brakes were fine, and placed both front tires back on. My nephew only removed the rear tires and never touched the brakes, simply looked at them and put the rear tires back on. When I started the engine all the bells and whistles went off advising me there was brake issues and that i needed to get my vehicle to the dealer for service. I went to Barber Ford, where I also purchased my vehicle, and spoke with service representative Annette Rose. I explained to Rose what occurred and I asked Rose if there was a way to simply reset the system to silence all the notifications repeatedly going off. I advised Rose that there should be nothing wrong with the emergency parking brakes, because the emergency parking brakes were never touched. Rose advised me that there was nothing she could do to reset the system that I would need to make an appointment to have the vehicle hooked up and diagnosed what the problem was When I asked Rose what that would cost me, Rose advised me $180.00. Reluctantly I scheduled an appointment to have the system diagnosed On November 01, 2024. On November 01, 2024, I went to Barber Ford and met with Annette Rose, who again advised me it would cost $180 for the diagnostic, literally plugging in the machine to print what is "wrong" with the system. Rose came to me and advised me that both the rear emergency brake actuators needed to be replaced. I asked how could the rear emergency brake actuators be bad, the Ford only had like 41,000 miles and no one ever touched the rear brakes at all. When I asked Rose what the cost of the repair would be, Rose responded that the repair cost was $1037.38. I advised her no thank you that I would get a second opinion. When I went to pay the bill, Barber Ford attempted to change me $235.21. I advised Rose that she quoted me $180.00 not $235.21 and I asked Rose what the extra money was for, and Rose responded taxes. I advised her tax on $180.00 at 6% is not $55.21, and I did not agree to pay more then the $180.00. Rose adjusted the price back to $180.00 and I paid the bill and left, fuming!! I took my Ford Explorer to Muffler Man located in Holland, because Muffler Man has always treated me fairly, with respect and I could trust Muffler Man to do a good job without taking advantage of me. Yes, I know, I should have just taken the Ford to Muffler Man in the first place. I explained to the Muffler Man technician what had occurred with the checking of the brakes by my nephew, with all the notifications on the dash, and what had transpired at Barber Ford. The Muffler Man technician, advised me that I should not be having a problem with the emergency parking brake actuators on a 2022 Ford Explorer with only 41,000 miles on it. The technician looked at my Ford Explorer, and within a few minutes came back and said your all done. I asked him if he replaced the accusatory's that quickly and he advised me that there was nothing wrong with my parking brake actuators, that he simply reset the system and all the dash notifications and bells and whistles had seized. He advised that Barber Ford ONLY HAD TO RESET THE SYSTEM!!! Of course when I heard what Muffler Man stated I was super angry of how Barber Ford attempted to deceive me that there was a mechanical issue with my Ford, and then not only STOLE $180.00 FOR THEIR DIAGNOSTIC TEST BUT ALSO ATTEMPTED TO DECEITFULLY STEAL AN ADDITIONAL $1037.00 MORE FROM ME FOR A SERVICE THAT WAS NOT REQUIRED!!!!! I specifically asked Annette Rose if she could simply reset the system to stop all the dash notifications and bells and whistles and Rose specifically said there was nothing she could do to reset the system.....funny how Muffler Man was able to do so without ANY issue and didn't charge me one cent for the service they did provide, NOT ONE PENNY!! So a huge thumbs up to MUFFLER MAN for their integrity and work ethic! I know where I will be taking all my vehicles back for ANY repair! As for Barber Ford, I am going to copy and paste this review to as many places as I can to educate the public THAT BARBER FORD CAN NOT BE TRUSTED TO REPAIR YOUR VEHICLE!!! THEY LITERALLY ATTEMPTED TO DECEITFULLY TAKE OVER A THOUSAND DOLLARS OF MY HARD EARNED MONEY! PLEASE DON'T PATRONIZE BARBER FORD....... THEY CAN NOT BE TRUSTED!!!

I bought my car from Barber.Whenever it needed service etc.,I would bring in there.Had no problem…read moreuntil recently.The service engine and another symbol come on.Had such the run around to even get my car fixed.They first come out to to check it.They said I had to have a part which they had to order.Once that was in they still couldn't fix the car.Then they made a appointment to bring it in.Waited all day just for them to say they never even looked at my car.FINALLY they were "suppose" to fix it.I got in and the check engine light was still on.They come to look at it and they didn't know why it was on.I called the guy I was dealing with(Kevin Beebee) and left a message.He texted me back and said he would call.Never did.Called again and never heard back.Not good for business at all. What a runaround nightmare.

We have had our PREVOST in a couple of times for paint, and both times we have been very pleased…read morewith the quality of the workmanship and the service. We are fortunate to have someplace so close to home that can accommodate a 45ft Prevost and do such fine work. They also did some work on our tow vehicle and made that look good as new too.

Trash..Ryan and Curtis Lubbers are two of the most narcissistic sociopaths I've ever had the…read moredispleasure of dealing with. Quality is awful, value is non existent and time it takes for completion was several weeks!! And they did a terrible job at that. Since their main auto body guy left service and quality is trash. Vinyl dept is the same thing. Not sure what kind of twisted "Lubbers first" incestuous workplace you've got going on there but you can't keep top talent anymore and you will fail because of it. Curtis has lost all dignity and I'm not sure that family ever had any to begin with. Do yourself a favor and bring your vehicles down the street..bring them ANYWHERE but here! ​

I am very disappointed with Norm and the rental we had set up for this weekend. The rental we…read moreselected and paid for back in March, was for our dad's 90th birthday on 7/20/25. The afternoon before we were scheduled to pick up the car - Norm called us and said that he was having issues with the car. I feel that the lateness of this phone call was very inconsiderate, especially since he new earlier in the week he was having issues with the car we had rented. Norm did offer us some other alternatives, but our dad is an old car buff and the models he offered would have been of no interest to him I feel if we know earlier in the week that there were issues with that car we rented - we could have looked around for some other vehicle that would have been of interest to our dad. I sincerely hope that the money paid out for this rental is refunded back to us a.s.a.p.

I just finished purchasing a Mitsubishi, which they shipped to Colorado for me. Chad and Steve did…read morean terrific job of keeping me informed throughout the process. The car was exactly as described. I would absolutely purchase another car from them.

Everyone at this business is extremely great and friendly. Andrew sold me a car today, it was my…read morefirst time buying from a dealership, and it was a breeze. I would definitely recommend this place, thanks everyone!

The guys at lighthouse auto are the best in town. No pressure to purchase at all. So incredibly…read morefriendly that I would have stayed to hang out and chat with Dave all day. They were more than fair in pricing my trade in and took care of everything I needed. I feel ever better about my purchase because I get to help support this local business that's owned by some of the nicest people I've met.

Superb service and great teamwork! My Diesel Equinox (yup :)) needed a new tranny. The process was…read morenot without challenge but Nicole, Peyton and Evan pulled thru without a blink- should be humming their praises for another good many happy miles- thank you all!!

Julia was great. Got me in and addressed all my concerns. I loved how they offered to drive with me…read moreto see what the issue was. Will be going back if I have any other issues. Thanks !

They listen to concerns and made adjustments! Answered questions on possible future issues. An…read moreexcellent shop to do your repairs.

needed my 2004 infiniti fx35 checked out prior to it being stored!!!…read morei am very impressed with the details of the check up. these guys are the best!