Good service for a good price. They expedited my pressing at no extra charge…read more Great location

I took my suit shirt and tie to be dry clean. I ask for a repair…read more It was not a major thing. Paid for everything, but I had to return and have it done. I have had a few problems but I went elsewhere and had to pay for it. This time I took it back. They need to pay closer attention. Because I live near Drake University and the farmers market is on

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!

Very responsive. Was super impressed with the quality and…read morespeed of service. Had order picked up multiple weeks and returned the next day. Very professional and quality. Thank you for the time and energy to support my family's laundering.

Cute neighborhood location. New high quality machines, the husband and wife Duo who own this…read morebusiness bent over backwards to give me a refund when I incorrectly started both machines prior to adding clothes. My mistake! This location feels so much safer and cleaner than local competitors. Although I just moved to the area I couldn't recommend them enough, so I decided to hop on Yelp to let the people know. It's so nice to not have to worry about where or how you'll get your laundry clean on your few days off. Love it!

New place......it's clean. Small though and parking lot is small. Depending on when you go, could…read morebe an issue. Most customers are local and will walk... Issue? Price...$12 to wash a large load!!! Ouch! $3 to dry? Ouch! We walked in and was chatting with 2 others and both said...look at the prices...both said they would have walked out had they paid attention before loading the washer. Anyway, nice enough place being new but we left also and went down the street..half price.

I've used Victoria for 3+ years now -- used to go to the one on Fleur and never had any issues,…read morethen started going to the one on Grand recently. All was good until they lost my nicest and perfectly tailored dress shirt on a day I needed it for a wedding. Staff was somewhat helpful in trying to locate it but I was eventually called after maybe an hour of "looking" for the shirt and told, "you should just bring us a receipt of a new shirt and we'll reimburse you." I'd be upset about losing any shirt but to be told this on the day of a friend's wedding of which I needed the shirt for certainly amplified my frustration. I appreciate the reimbursement but off principle I am considering taking my services elsewhere. ...update: they found my shirt... after telling me to go buy a new one. I've updated my review and will prob keep using this place.

Took a week longer than they said, they lost my bag and my bed bedskirt to a brand new $300+ bed…read moreset. When I called about bed skirt missing they just said it should've been delivered and they don't have anything there. Over $70 spent and didn't even get all my stuff back. I understand things happen, but I'm more upset that it was all handled poorly.

This did not go well. I paid for 1/2 the cleaning up front and she never showed nor did I get my…read moremoney back. She had excuses for not coming and I gave her other chances, but she never came, nor refers the money like she said she would.

Nya and her partner were friendly and worked hard. Performed all of the services we agreed on…read more Would recommend.

Normally a very nice experience, but this time, no. There wasn't an attendant. If there was to be a…read moreproblem, no one was there, and there may have not been a way to contact anyone. It started getting busy as I was leaving, so I looked around and found a phone number. The lady was very rude and belligerent. She didn't seem to care no one was at the store. Instead, she decided to tombe belligerent and challenged me on everything I said. I thought I was doing a good thing by finding a phone number and calling in case no one knew....​​

Washers are clean but most importantly great customer service. The attendant was very helpful and…read moremade me feel welcomed. I am from out of town and needed a place to do my laundry while staying here. Would definitely return in the need ever arises.

I arrived in town on Friday for a wedding weekend and needed a same-day dress pressing--at least, I…read morethought that's all I needed, until I took one dress out of my suitcase to discover that it had attracted a big black smudge in transit. Same-day anything when it comes to dry cleaning is not as easy as one may think (I should know this by now)! After visiting one cleaners and being told that in order to have my garments back the same or next day, I'd need to drive them myself to the plant on the outskirts of town, I, with little hope, popped into Presto Cleaners. They were so helpful! They pressed my first dress--the one I needed for the rehearsal dinner that night--on the spot, and assured me that while they couldn't dry clean the second dress in time, they could spot-treat the stain and press it that same day. This was at noon...by 5 PM I had two fabulously spotless, pressed dresses, for about $8. Reliable and so very helpful--thank you, Presto! (PS. I was informed by a local that this is a well-known, long-time Des Moines staple...so you know they're good.)

Rip Off I am…read moreabsolutely dumbfounded. Several days ago I dropped off one shirt for pressing and one sweater for dry-cleaning. When I picked up my two items today, I was charged a total of $19.75 for the two items. What?! So, I questioned the sales person as to what they charge to dry clean a sweater. And much to my amazement, I was told that I was being charged the price of dry-cleaning a coat because .... my sweater is lined and has three buttons on the front. What?! Again I questioned the price I was being charged and the validity of this decision, of which I was never consulted. And the only response I received was, "I'm sorry, sir." I have used this cleaner exclusively for all my shirt laundering needs for years, and will never support this company again.

So what's the point in the loyalty card... if when you go to add value to it... it charges a 2.75%…read moresurcharge? Are you kidding? Why? This laundromat is literally just a few blocks from my house and instead I drove back across town again... because of that bogus crap.

Had a great experience Emily was very helpful and kind I will be going back thank you emilyread more