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    Crossroads Coffee

    5.0 (2 reviews)
    Closed 7:00 am - 12:00 pm

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    Starbucks - Iced Pumpkin Cream Shaken Espresso

    Starbucks

    3.3(25 reviews)
    11.3 mi

    Ok I could write a lot of negative stuff but I will get to the disgusting part " roach"…read more Roach in the bathroom maybe a water roach does not matter!!! This was a Sunday morning not too busy. This is the problem the tables were all dirty and sticky. Trash bins were full had to be from prior days business. The disgusting find in the bathroom is due to a filthy place.

    I'm a loyal Starbucks customer and visit almost every day, but I had one of the worst customer…read moreservice experiences today at this location.I went through the drive-thru and tried to get the barista's attention to let her know I wanted to use my points before she charged my card. Last time, I didn't speak up quickly enough and wasn't able to redeem my points--so this time, I was being proactive. Instead of acknowledging me or checking what I needed, she snapped, told me to "hold on," and then loudly told the customer on the headset, "Sorry, someone was yelling at me." I was shocked and embarrassed. I wasn't yelling--I simply called her name to get her attention because she had my card in hand and I didn't want to miss my reward. Another employee stepped in, but they didn't offer any apology or reassurance. I even explained that I wasn't trying to be rude, just trying to make sure I got my rewards. Still, no acknowledgment. The first employee continued to talk about me as she took another order--saying things like, "I told them twice," as if I wasn't right there. The entire interaction was rude, unprofessional, and dismissive. I left feeling disrespected and honestly upset that a regular customer could be treated this way for simply trying to redeem rewards they earned. I expect more from Starbucks--especially from a store I visit so often.

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    Crossroads Coffee - coffee - Updated September 2026

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